There provides an information processing method and a terminal apparatus, and the information processing method is applied in the terminal apparatus, and the terminal apparatus is able to be connected with a remote server. The information processing method includes obtaining a first operation for a first operating environment of a specific user of the terminal apparatus in the first operating environment; responding to the first operation by the first operating environment; transmitting first parameter information of the first operation and second parameter information of the first operating environment in response to the first operation to the remote server; receiving customized configuration information or customized prompt information related to the specific user from the remote server; configuring the first operating environment to provide optimized customized configuration or customized prompt to the specific user based on the customized configuration information or the customized prompt information.