Invention Grant
- Patent Title: Subliminal suggestive upsell systems and methods
-
Application No.: US14581042Application Date: 2014-12-23
-
Publication No.: US09773258B2Publication Date: 2017-09-26
- Inventor: Thomas Edward Woycik , Marshall Bruce Cummings
- Applicant: Nextep Systems, Inc.
- Applicant Address: US MI Troy
- Assignee: Nextep Systems, Inc.
- Current Assignee: Nextep Systems, Inc.
- Current Assignee Address: US MI Troy
- Agency: Harness, Dickey & Pierce, P.L.C.
- Main IPC: G06Q30/02
- IPC: G06Q30/02 ; G06Q50/12 ; G06Q20/18 ; G06Q30/06

Abstract:
A method of upselling ordering items includes: in response to detection of a patron at or approaching an ordering terminal, capturing N sets of identification data for the patron using N passive patron identification systems, respectively, wherein N is an integer greater than one; calculating an overall confidence value indicating a level of confidence that the patron is associated with a unique patron identifier based on N comparisons of the N sets of identification data with N sets of stored identification data, respectively, associated with the unique patron identifier; based on the unique patron identifier, retrieving stored data indicative of an ordering item that is to be subliminally suggested to the patron during ordering; using the ordering terminal, displaying an ordering menu; and, when the overall confidence value is greater than a predetermined value, subliminally suggesting the ordering item to the patron while the patron places an order.
Public/Granted literature
- US20150227978A1 SUBLIMINAL SUGGESTIVE UPSELL SYSTEMS AND METHODS Public/Granted day:2015-08-13
Information query