An interactive electronic translation and communications process is provided for use in a translation station that provides a mobile or stationary fixed interactive facility for interviews or interrogations to be carried out between two persons speaking in different languages. The process can be assisted by animated virtual characters (avatars) realistically created and displayed on a computer screen to represent ethnic looks from around the globe. The avatars can be lip synchronized to deliver messages to the interviewee in the interviewee's languages and can guide the users and interviewee through a series of questions and answers. Biometric conditions of the interviewee and electronic identification of the interviewee can also be readily accomplished by the novel process. The process is particularly useful for hospitals, law enforcement, military, airport security, transportation terminals, financial institutions, and government agencies.