A method, performed by a computer device, may include determining one or more frequently watched television channels associated with a customer's account. The method may further include obtaining content associated with the one or more frequently watched television channels via multicast transmission units from a video serving office associated with a television services provider; converting the multicast transmission units into video segments playable by a media playing device; storing the video segments in a cache associated with the computer device; detecting a selection of a television channel associated with the obtained content made via the media playing device; and providing the stored video segments to the media playing device, in response to detecting the selection of the television channel associated with the obtained content.