Invention Grant
- Patent Title: System and method for transferee controlled protocol transfers
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Application No.: US14304585Application Date: 2014-06-13
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Publication No.: US09832319B2Publication Date: 2017-11-28
- Inventor: Herbert W. A. Ristock , Grygoriy Budilovsky , Vyacheslav Zhakov
- Applicant: Genesys Telecommunications Laboratories, Inc.
- Applicant Address: US CA Daly City
- Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- Current Assignee: GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
- Current Assignee Address: US CA Daly City
- Agency: Lewis Roca Rothgerber Christie LLP
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04M3/54 ; H04L29/06 ; H04M3/51 ; H04M7/00
Abstract:
A system and method provide an indication by a calling device of a transfer preference for an interaction with a called device. The called device is enabled or restricted to transfer the interaction based on the transfer preference. The transfer preference is provided by a session initiation protocol or various other call topologies.
Public/Granted literature
- US20150365532A1 SYSTEM AND METHOD FOR TRANSFEREE CONTROLLED PROTOCOL TRANSFERS Public/Granted day:2015-12-17
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