Techniques and systems are provided for assisting a user through a guidance mode activity. Such a user may be visually or otherwise impaired, or a user requiring help for other reasons. In some embodiments, a client device, held or worn by the user, may comprise a video capture device and several sensors, and may send video data and sensor data to a server. The server may comprise a processor and artificial intelligence. The server may send the video data and sensor data to an agent device. The agent device may provide content for display on an agent interface. An agent may view the agent interface, and assist the user in real time through audio instructions or other feedback.