A home environment system includes a programmable thermostat and at least one server configured to communicate with the programmable thermostat via a wireless network. The at least one server is configured to receive information regarding work performed on at least one component of an HVAC system, generate a first report regarding the work performed, receive information regarding subsequent work performed on the at least one component of the HVAC system, generate a second report regarding the subsequent work performed, and perform a comparison between the first report and the second report. The at least one server is further configured to generate a comparison report that indicates differences between the first report and the second report and forward the generated comparison report to at least one of the programmable thermostat and at least one communication device.