An image forming apparatus includes a plurality of image bearers, a plurality of developing devices, a plurality of first transfer devices disposed opposite the plurality of image bearers, a second transfer device, a cleaning device to remove toner remaining on the intermediate transferor after a secondary transfer process, and a processor to control the plurality of developing devices to perform a refresh process to discharge toner from the plurality of developing devices to the plurality of image bearers. Among toner of the colors, toner having a first circularity first reaches the cleaning device and toner having a second circularity higher than the first circularity subsequently reaches the cleaning device in the refresh process.