Invention Grant
- Patent Title: Root cause analysis and recovery systems and methods
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Application No.: US15070970Application Date: 2016-03-15
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Publication No.: US09858918B2Publication Date: 2018-01-02
- Inventor: Ron M. Hecht , Yael Shmueli Friedland , Ariel Telpaz , Eli Tzirkel-Hancock
- Applicant: GM GLOBAL TECHNOLOGY OPERATIONS LLC
- Applicant Address: US MI Detroit
- Assignee: GM GLOBAL TECHNOLOGY OPERATIONS LLC
- Current Assignee: GM GLOBAL TECHNOLOGY OPERATIONS LLC
- Current Assignee Address: US MI Detroit
- Agency: Lorenz & Kopf, LLP
- Main IPC: G10L15/00
- IPC: G10L15/00 ; G10L15/01 ; G10L15/07 ; G10L15/22 ; G10L25/51

Abstract:
Methods and systems are provided for recovering from an error in a speech recognition system. In one embodiment, a method includes: receiving, by a processor, a first command recognized from a first speech utterance by a first language model; receiving, by the processor, a second command recognized from the first speech utterance by a second language model; determining, by the processor, at least one of similarities and dissimilarities between the first command and the second command; processing, by the processor, the first command and the second command with at least one rule of an error model based on the similarities and dissimilarities to determine a root cause; and selectively executing a recovery process based on the root cause.
Public/Granted literature
- US20170270908A1 ROOT CAUSE ANALYSIS AND RECOVERY SYSTEMS AND METHODS Public/Granted day:2017-09-21
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