There is provided a process for operating a coal-fired furnace to generate heat. The process has the steps of a) providing the coal to the furnace and b) combusting the coal in the presence of a first slag-reducing ingredient and a second slag-reducing ingredient in amounts effective to reduce slag formation in the furnace. The first slag-reducing ingredient and the second slag-reducing ingredient are different substances. The first slag-reducing ingredient is selected from the group consisting of magnesium carbonate, magnesium hydroxide, magnesium oxide, magnesium sulfate, and combinations thereof. The second slag-reducing ingredient is selected from the group consisting of copper acetate, copper nitrate, aluminum nitrate, aluminum oxide, aluminum hydroxide, and ammonium phosphate. There is also provided a method for reducing slag formation in a coal-fired furnace.