Invention Grant
- Patent Title: Integration process management console with error resolution interface
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Application No.: US14922981Application Date: 2015-10-26
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Publication No.: US09864673B2Publication Date: 2018-01-09
- Inventor: Peter I. Michel , Mitchell J. Stewart , James T. Ahlborn , Richard C. Nucci
- Applicant: Dell Products, LP
- Applicant Address: US TX Round Rock
- Assignee: DELL PRODUCTS, LP
- Current Assignee: DELL PRODUCTS, LP
- Current Assignee Address: US TX Round Rock
- Agency: Larson Newman, LLP
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/36 ; G06F11/07 ; G06Q10/00 ; G06F17/30

Abstract:
An information handling system for resolving integrated business process system errors includes a processor executing instructions to scrub an error message for an integrated business process system error from an integrated business process event to remove user specific information. The information handling system further includes a processor interface device for transmitting a search request to a multi-user community scrubbed system error database at a storage device for scrubbed resolution articles using the scrubbed error message. The information handling system includes the processor interface device sending the scrubbed resolution articles in a rank-order to display, via an error resolution graphical user interface.
Public/Granted literature
- US20160041896A1 Integration Process Management Console With Error Resolution Interface Public/Granted day:2016-02-11
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