Invention Grant
- Patent Title: Managing change in an information technology environment
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Application No.: US15410876Application Date: 2017-01-20
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Publication No.: US09887888B2Publication Date: 2018-02-06
- Inventor: Peter G. Finn , Manvendra Gupta
- Applicant: International Business Machines Corporation
- Applicant Address: US NY Armonk
- Assignee: International Business Machines Corporation
- Current Assignee: International Business Machines Corporation
- Current Assignee Address: US NY Armonk
- Agent Daniel R. Simek
- Main IPC: G06F15/16
- IPC: G06F15/16 ; H04L12/24 ; G06Q20/14 ; G06F9/445

Abstract:
In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.
Public/Granted literature
- US20170126515A1 MANAGING CHANGE IN AN INFORMATION TECHNOLOGY ENVIRONMENT Public/Granted day:2017-05-04
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