Apparatus and method for coverage hole detection in a wireless local area network (WLAN) using a mobile communication device. The method includes a first step of providing a plurality of access points distributed within the WLAN and at least one mobile communication device operable within the WLAN. A next step includes downloading triggers for respective coverage measurement conditions to the at least one associated mobile communication device from an associated access point. A next step includes detecting a coverage measurement condition by the at least one mobile communication device that activates one of the triggers, whereupon a next step includes sending a coverage measurement indicating the triggered condition from the at least one mobile communication device to an associated access point, which forwards a coverage incident report to a Central Report Manager.