Customer vehicle management systems and methods
Abstract:
A customer vehicle management system includes fob devices that each include a customer portion and a key portion, that are separable and may be magnetically interlocked with a charging and communication link between them. The system provides dynamic association of fob customer portions, fob key portions and docking units housed within a cabinet. Customer portions are deployed to a customer (driver) who may later request retrieval of a vehicle the keys of which were left with an operator (valet). Vehicle requests are made through a wireless link. A communications and management module within a fob and key storage cabinet receives the request signal and activates an indicator on a docking unit associated with the customer portion and where an associated key portion is docked. The operator may then retrieve vehicle keys associated with the customer portion from which the request was made.
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