Example embodiments disclosed herein relate to an evaluation of perceptual delay impact on a conversation. A method of evaluating perceptual delay impact on a conversation is disclosed. The method includes detecting a conversational event between a first participant and a second participant, the conversational event including a plurality of speech segments; in response to the conversational event being detected, obtaining at least one conversational parameter for the first and second participants, the at least one conversational parameter indicating a relationship between the plurality of speech segments in the conversational event; and determining a quality of the conversation according to a model based on the at least one conversational parameter, the model characterizing the quality with the at least one conversational parameter. A method of obtaining a model for evaluating perceptual delay impact on a conversation is also disclosed. Corresponding systems and computer program products are also disclosed.