An automated response tool includes a receiver, a language processor, and a service invoker. The receiver receives a call and a spoken statement from the received call. The language processor detects a plurality of words in the spoken statement and generates a parse tree based on the detected plurality of words. The language processor also determines, based on the parse tree, a service to invoke in response to the spoken statement, determines a parameter used during execution of the determined service, and determines, based on the parse tree, a value of the determined parameter. The service invoker issues a command to invoke the determined service, wherein the command comprises the determined value of the determined parameter.