Invention Grant
- Patent Title: System, method, apparatus, and computer program product for providing mobile device support services
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Application No.: US15195240Application Date: 2016-06-28
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Publication No.: US09961538B2Publication Date: 2018-05-01
- Inventor: Cameron E. Hurst , Cassandra G. Conrad
- Applicant: Assurant, Inc.
- Applicant Address: US NY New York
- Assignee: ASSURANT, INC.
- Current Assignee: ASSURANT, INC.
- Current Assignee Address: US NY New York
- Agency: Alston & Bird LLP
- Main IPC: H04M3/42
- IPC: H04M3/42 ; H04W8/24 ; H04M3/523 ; G06Q10/00 ; G06F11/07 ; G06Q30/00 ; H04W24/04 ; H04L12/24 ; H04L29/08 ; H04W4/00 ; G06Q40/08
Abstract:
A method is provided for providing mobile device support services. The method may include monitoring a mobile device status. The method may additionally include performing device diagnostics based at least in part on captured device status data to identify potential faults that may affect mobile device functionality. A corresponding system, apparatus, and computer program product are also provided.
Public/Granted literature
- US20170118630A1 SYSTEM, METHOD, APPARATUS, AND COMPUTER PROGRAM PRODUCT FOR PROVIDING MOBILE DEVICE SUPPORT SERVICES Public/Granted day:2017-04-27
Information query
