Invention Grant
- Patent Title: Troubleshooting transactions in a network environment
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Application No.: US14792069Application Date: 2015-07-06
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Publication No.: US09965758B2Publication Date: 2018-05-08
- Inventor: Farrukh Zaidi , Husam Abu-Zaydeh , Brian E. Doyle , Jason A. Alizzi , Sunil R. Bangad , Sridhar M. Seetharaman , Benjamin N. Wu , Robert Bosi , Morgan S. Allen
- Applicant: Bank of America Corporation
- Applicant Address: US NC Charlotte
- Assignee: Bank of America Corporation
- Current Assignee: Bank of America Corporation
- Current Assignee Address: US NC Charlotte
- Agent Michael A. Springs
- Main IPC: H04L12/26
- IPC: H04L12/26 ; G06Q20/38 ; H04L12/24

Abstract:
In one embodiment, a system for troubleshooting transactions in a network environment includes an interface that may receive a transaction report from each of a number of network devices used to process a transaction. Each transaction report may include a status code field indicating a status of the transaction at each of the plurality of network devices. The system may also include a processor communicatively coupled to the interface. The processor may generate a transaction flow report that links each of the received transaction reports associated with the transaction. The processor may determine that the status code field associated with a first one of the plurality of network devices indicates a failed status. The processor may then communicate a status alert message to a network administrator associated with a first one of the plurality of network devices.
Public/Granted literature
- US20170012843A1 Troubleshooting Transactions in a Network Environment Public/Granted day:2017-01-12
Information query