An information processing apparatus includes a display unit that displays an image, a storage unit that preliminarily stores first guidance information (representing operation contents relating to the first state) in association with a first state, a detection unit that detects the first state or a second state, a communication unit that provides communication with an external device, and a controller that controls the display unit, the storage unit and the communication unit. When the detection unit detects the second state, the controller causes the communication unit to transmit apparatus information representing a state of the information processing apparatus to the external device, causes the communication unit to receive second guidance information (representing operation contents relating to the second state) from the external device, and causes the display unit to display an image based on the second guidance information received by the communication unit.