Invention Application
WO2008002705A2 SYSTEM AND METHOD FOR INTERACTION OF A MOBILE STATION WITH AN INTERACTIVE VOICE RESPONSE SYSTEM
审中-公开
移动站与交互式语音响应系统相互作用的系统和方法
- Patent Title: SYSTEM AND METHOD FOR INTERACTION OF A MOBILE STATION WITH AN INTERACTIVE VOICE RESPONSE SYSTEM
- Patent Title (中): 移动站与交互式语音响应系统相互作用的系统和方法
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Application No.: PCT/US2007/065563Application Date: 2007-03-30
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Publication No.: WO2008002705A2Publication Date: 2008-01-03
- Inventor: MATHEWS, Ajit , VAN DER ZAAG, Bert
- Applicant: MOTOROLA, INC. , MATHEWS, Ajit , VAN DER ZAAG, Bert
- Applicant Address: 1303 East Algonquin Road Schaumburg, Illinois 60196 US
- Assignee: MOTOROLA, INC.,MATHEWS, Ajit,VAN DER ZAAG, Bert
- Current Assignee: MOTOROLA, INC.,MATHEWS, Ajit,VAN DER ZAAG, Bert
- Current Assignee Address: 1303 East Algonquin Road Schaumburg, Illinois 60196 US
- Agency: LAMB, James, A., et al.
- Priority: US11/427,026 20060628
- Main IPC: H04M3/42
- IPC: H04M3/42
Abstract:
A communication session is established between a mobile station (102) and an interactive voice response (IVR) system (106). One or more menu options in a speech form are received at the mobile station (102). The mobile station (102) converts these menu options from the speech form to a displayable form. A stored menu at the mobile station (102) is updated with the displayable form. The updated menu may then be presented to the user. The menu options reflected in the displayable form may be stored in at the mobile station (102) and/or at external devices that may or may not be associated with the IVR system (106).
Information query
