公开(公告)号：US11030277B1

公开(公告)日：2021-06-08

申请号：US15728471

申请日：2017-10-09

Applicant: Express Scripts Strategic Development, Inc.

Inventor： Logan R. Meltabarger ,  Pritesh J. Shah ,  Amit K. Bothra ,  David A. Tomala ,  Christopher Markson ,  Bose Daggubati ,  Christopher G. Lehmuth

IPC: G06F19/00 ,  G16H10/60 ,  G06F16/33 ,  G06Q50/00 ,  G16H10/20

Abstract: A method includes obtaining source data containing feedback information, identifying different phrases of interest in the feedback information, generating count data that indicates how often the different phrases of interest appear in the feedback information, determining counts of how often the phrases of interest appear in the feedback information, and modifying a count that is representative of how often at least one phrase of interest appears in the feedback data. The count is modified by reducing the count by a count of how often another, shorter phrase of interest also appears in the feedback data. The method also includes generating at least one interface respectively reflecting the count data for the different phrases of interest and the count that has been modified.