公开(公告)号：US06320943B1

公开(公告)日：2001-11-20

申请号：US08874004

申请日：1997-06-12

Applicant: David James Borland

Inventor： David James Borland

IPC: H04M1500

CPC classification number: H04M1/575 ,  H04M1/274583 ,  H04M1/56 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/42042 ,  H04M3/4931 ,  H04M2201/16 ,  H04M2242/22

Abstract: An electronic directory and corresponding communication device is disclosed. The directory includes telecommunications numbers. The directory may further include priority information associated with each number which is used when accessing the directory to facilitate usability. The priority information may include an indication of usage of the communication device corresponding to the directory such that access to the directory is based on usage. The directory may be built up using caller identification information received with incoming calls and may searched to retrieve a desired number.

Abstract translation: 公开了电子目录和对应的通信装置。 该目录包括电信号码。 目录还可以包括与访问目录时使用的每个号码相关联的优先级信息，以便于可用性。 优先级信息可以包括对应于目录的通信设备的使用的指示，使得对目录的访问基于使用。 可以使用接收到的呼叫的呼叫者识别信息来建立目录，并且可以搜索以获取所需的号码。

公开(公告)号：EP3327989A1

公开(公告)日：2018-05-30

申请号：EP16200639.9

申请日：2016-11-25

Applicant: Deutsche Telekom AG

Inventor： Niemeyer, Gero ,  Weisenburger, Franz ,  Jehnert, Henriette ,  Kaufmann, Bert

IPC: H04L12/18 ,  H04L12/58

CPC classification number: H04M3/48 ,  H04L12/1822 ,  H04L51/046 ,  H04M3/42195 ,  H04M3/42382 ,  H04M3/424 ,  H04M3/51 ,  H04M2201/16 ,  H04M2203/152 ,  H04M2203/2072 ,  H04M2203/651 ,  H04M2203/652

Abstract: Es wird Verfahren zur Herstellung einer zeitlich nachfolgenden Sprachverbindung eines Nutzers einer Callcentereinrichtung mit der Callcentereinrichtung, nachdem eine zeitlich vorhergehende Sprachverbindung des Nutzers mit der Callcentereinrichtung hergestellt wurde und beendet ist, wobei die zeitlich nachfolgende Sprachverbindung auf die zeitlich vorhergehende Sprachverbindung Bezug nimmt,
wobei das Verfahren die nachfolgenden Schritte aufweist:
-- in einem ersten Schritt wird die zeitlich vorhergehende Sprachverbindung zwischen dem Nutzer und der Callcentereinrichtung hergestellt,
-- in einem zweiten, auf den ersten Schritt nachfolgenden Schritt wird die zeitlich vorhergehende Sprachverbindung beendet,
-- in einem dritten, auf den zweiten Schritt nachfolgenden Schritt wird eine textorientierte Nachricht zu dem Nutzer übertragen, wobei die textorientierte Nachricht auf die Möglichkeit zur Herstellung der auf die zeitlich vorhergehende Sprachverbindung Bezug nehmende zeitlich nachfolgende Sprachverbindung hinweist,
-- in einem vierten, auf den dritten Schritt nachfolgenden Schritt wird die zeitlich nachfolgende Sprachverbindung hergestellt.

公开(公告)号：EP3254455A2

公开(公告)日：2017-12-13

申请号：EP16707578.7

申请日：2016-02-03

Applicant: Dolby Laboratories Licensing Corporation

Inventor： CARTWRIGHT, Richard J. ,  SUN, Xuejing

IPC: H04M3/56 ,  H04L29/06 ,  G10L21/043 ,  G10L25/78

CPC classification number: H04M11/10 ,  G10L15/02 ,  G10L15/22 ,  G10L21/04 ,  G10L21/043 ,  H04L65/403 ,  H04L65/4069 ,  H04M3/565 ,  H04M2201/14 ,  H04M2201/16 ,  H04M2203/305

Abstract: Various disclosed implementations involve processing and/or playback of a recording of a conference involving a plurality of conference participants. Some implementations disclosed herein involve receiving audio data corresponding to a recording of at least one conference involving a plurality of conference participants. In some examples, only a portion of the received audio data will be selected as playback audio data. The selection process may involve a topic selection process, a talkspurt filtering process and/or an acoustic feature selection process. Some examples involve receiving an indication of a target playback time duration. Selecting the portion of audio data may involve making a time duration of the playback audio data within a threshold time difference of the target playback time duration.

公开(公告)号：EP3046315B1

公开(公告)日：2017-04-19

申请号：EP16150641.5

申请日：2016-01-08

Applicant: Unify GmbH & Co. KG

Inventor： LUERS, Juergen ,  THIELE, Ingolf

IPC: H04M3/46 ,  H04M3/54 ,  H04M3/523

CPC classification number: H04M3/5235 ,  H04M3/42365 ,  H04M3/46 ,  H04M3/5232 ,  H04M3/54 ,  H04M2201/14 ,  H04M2201/16 ,  H04M2203/2038 ,  H04M2203/551 ,  H04M2203/556

Abstract: A communication system and method for routing communications can include a communication device that is configured to route a communication connection based on empirical data relating to an attempted communication. For instance, in some embodiments the device of a communication system can be configured to utilize stored and classified empirical data for automatically determining a subject of an attempted communication made by a user via the user's communication terminal and dependencies the user for that attempted communication may have on a callee for use in establishing a connection for the caller based on the determined dependencies and determined subject of the attempted communication. Information regarding the determined subject of the communication attempt can be based on the stored empirical data. The attempted communication can also be rerouted to another user based on the empirical communication data if that attempted communication is not established within a pre-selected time period.

公开(公告)号：EP2460341A2

公开(公告)日：2012-06-06

申请号：EP10775695.9

申请日：2010-07-29

Applicant: Lantiq Deutschland GmbH

Inventor： NOESSING, Gerhard ,  CANELLA, Alberto ,  SCHWINGSHACKL, David

IPC: H04M3/26

CPC classification number: H04M3/30 ,  H04M2201/16

Abstract: A signal generator is disclosed that generates a test signal to be applied to a first and second wire of a subscriber line. The signal generator is configured to generate the test signal at the first and second test signal outputs in a first time section such that a first potential at the first test signal output is changed from a first value to a second value and a second potential at the second test signal output is maintained constant at least during the change of the first potential. The signal generator is further configured to generate the test signal during a second time section such that the first potential at the first output and the second potential at the second output are oscillating with a predetermined frequency.

公开(公告)号：EP2157767A1

公开(公告)日：2010-02-24

申请号：EP08773108.9

申请日：2008-07-04

Applicant: Huawei Technologies Co., Ltd.

Inventor： WU, Lingyan ,  BAO, Yuan ,  XU, Guojun ,  WANG, Haoyu ,  KE, Shanyang ,  WANG, Sichen ,  SUN, Ruinan

IPC: H04M1/00

CPC classification number: H04M7/129 ,  H04M3/42017 ,  H04M3/42059 ,  H04M3/42102 ,  H04M2201/16

Abstract: A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.

Abstract translation: 提供了用于实现多媒体回铃音（MRBT）服务的方法，系统和设备。 该方法包括：接收主叫终端发起的呼叫请求; 解析指定是否播放主叫声或被叫声或者是否过滤音的单音播放策略; 根据解析结果进行主叫音媒体协商或被叫音媒体协商，或者进行无音协商; 并向主叫方播放主叫方铃声或被叫方铃声，或播放无声音。 采用本发明的技术方案，可以在IMS域中实现主叫音业务。 根据预设策略确定主叫方是否播放主叫方铃声或被叫方铃声。 此外，还实施了音调过滤服务。 这为用户提供了体验MRBT服务的自由。

公开(公告)号：EP1512088A1

公开(公告)日：2005-03-09

申请号：EP03741840.7

申请日：2003-06-02

Applicant: Rightnow Technologies, Inc.

Inventor： WARNER, Doug ,  MYER, Mike ,  ABSHIRE, Tom

IPC: G06F17/30 ,  H04M1/64 ,  H04M11/00

CPC classification number: H04M3/493 ,  H04M3/2218 ,  H04M3/36 ,  H04M3/4936 ,  H04M3/5166 ,  H04M2201/12 ,  H04M2201/16 ,  H04M2203/355 ,  H04M2203/551 ,  Y10S707/99942 ,  Y10S707/99943

Abstract: A system, method, and computer program product for dynamically adapting selections in an automatic phone support system is described. The invention may integrate a dynamic knowledge base of responses with the menu selections [306] on an automatic phone system or other response system to present the most frequently used items earlier in the option list [308], or otherwise order options [314] and information. Call data may be captured from single callers or historical ensembles of callers. An automatically generated similarity relationship may be used to initialize the system without historical call data, based on textual similarity or other techniques [310]. Prioritization of options [316] provides a more enjoyable, efficient experience for callers without increasing administrative overhead.

公开(公告)号：EP1133194A3

公开(公告)日：2004-10-13

申请号：EP01105663.7

申请日：2001-03-07

Applicant: Tenovis GmbH & Co. KG

Inventor： Bartel, Manfred ,  Breitbach-Hitzel, Gabriele ,  Villmow, Andre

IPC: H04Q1/10

CPC classification number: H04Q1/10 ,  H04M2201/16 ,  H04M2201/38 ,  H04Q2201/04 ,  H04Q2201/806

Abstract: Es wird ein elektrisches Gerät und ein Verfahren zum Betrieb eines elektrischen Gerätes vorgeschlagen, das geeignet ist, mehrere Baugruppen durch Schaltmittel von einer ersten Baugruppe aus zu schalten bzw. zu konfigurieren.

Abstract translation: 该建议是针对一种用于操作电气设备的电气设备和方法，其适用于通过开关装置从第一模块切换或配置多个模块。

公开(公告)号：EP1266512A4

公开(公告)日：2004-09-15

申请号：EP01903254

申请日：2001-01-24

Applicant: INTEL CORP

Inventor： ROBSON PETER ,  HOLLAND JOHN ,  RANFORD PAUL ,  OLIVER NEAL

IPC: H04M3/51 ,  H04L12/56 ,  H04M3/00 ,  H04M3/36 ,  H04M3/42 ,  H04M3/493 ,  H04M3/523 ,  H04M11/00 ,  H04Q3/00 ,  H04M3/50 ,  H04Q3/545

CPC classification number: H04M7/0036 ,  H04M3/367 ,  H04M3/487 ,  H04M3/493 ,  H04M3/51 ,  H04M3/5234 ,  H04M7/0018 ,  H04M2201/16 ,  H04M2201/40 ,  H04Q3/0045 ,  H04Q3/0054

Abstract: A call processing system is disclosed wherein plural platforms (208-212) are populated with plural voice boards (301-305). Each board (301-305) on the different platforms (208-212) is populated with different resources, and resources may be allocated from any board and any platform to process calls. In a preferred implementation, a priority system is established so that co-located resources are preferred.

公开(公告)号：EP1266512A1

公开(公告)日：2002-12-18

申请号：EP01903254.9

申请日：2001-01-24

Applicant: DIALOGIC CORPORATION

Inventor： ROBSON, Peter ,  HOLLAND, John ,  RANFORD, Paul ,  OLIVER, Neal

IPC: H04M3/00

CPC classification number: H04M7/0036 ,  H04M3/367 ,  H04M3/487 ,  H04M3/493 ,  H04M3/51 ,  H04M3/5234 ,  H04M7/0018 ,  H04M2201/16 ,  H04M2201/40 ,  H04Q3/0045 ,  H04Q3/0054

Abstract: A call processing system is disclosed wherein plural platforms (208-212) are populated with plural voice boards (301-305). Each board (301-305) on the different platforms (208-212) is populated with different resources, and resources may be allocated from any board and any platform to process calls. In a preferred implementation, a priority system is established so that co-located resources are preferred.