公开(公告)号：EP0815679B1

公开(公告)日：2002-05-08

申请号：EP96906375.9

申请日：1996-02-12

Applicant: Siemens Information and Communication Networks, Inc.

Inventor： KEELER, Thomas, C. ,  DANG, Loanne, P. ,  KELLY, Chuck, S.

IPC: H04M3/50 ,  H04Q3/62

CPC classification number: H04Q3/625 ,  H04M3/523 ,  H04M7/009

Abstract: An embodiment of the present invention is a method for dynamically routing incoming calls through a private branch exchange (PBX) in response to commands issued by a host computer and, in particular, for routing incoming calls after routing information has been obtained from conventional ACD call handling techniques. In particular, an embodiment of the present invention is a method for dynamically routing incoming calls through a private branch exchange (PBX), which method comprises the steps of: (a) receiving an incoming call; (b) requesting a route request from a call processing module of the PBX, the route request being referred to as an internal route request; (c) receiving a route request for the incoming call from an alternate source, the route request being referred to as an external route request; and (d) rejecting the internal or the external route request on the basis of a priority scheme.

公开(公告)号：EP1193925A2

公开(公告)日：2002-04-03

申请号：EP01307455.4

申请日：2001-09-03

Applicant: Siemens Information and Communication Networks Inc.

Inventor： Beyda, William J.

IPC: H04L12/58 ,  H04L29/06

CPC classification number: H04L51/12 ,  H04L51/063 ,  H04L51/36 ,  H04N1/00281 ,  H04N1/00312 ,  H04N2201/0068

Abstract: An electronic messaging scheme is described that is configurable to prevent intentional and unintentional transmission of electronic messages subject to one or more access restriction conditions. In accordance with one aspect of this electronic messaging scheme, an electronic message is interrogated for an access restriction notice in response to a user command to transmit the electronic message (step 52), and a detected access restriction notice is responded to in accordance with a prescribed transmission policy (step 58).

Abstract translation: 描述了一种电子消息方案，其可配置为防止受到一个或多个访问限制条件的电子消息的有意和无意的传输。 根据该电子消息方案的一个方面，响应于发送电子消息的用户命令询问电子消息以进行访问限制通知（步骤52），并且根据一个检测到的访问限制通知被响应 规定的传输策略（步骤58）。

公开(公告)号：EP1119167A2

公开(公告)日：2001-07-25

申请号：EP01300227.4

申请日：2001-01-11

Applicant: Siemens Information and Communication Networks Inc.

Inventor： Hettish, Mark B.

IPC: H04M3/42

CPC classification number: H04M3/42 ,  H04M1/2473 ,  H04M3/42323 ,  H04M7/0021 ,  H04M7/006

Abstract: A TAPI database system and method is provided according to the present invention. According to one implementation, an object-oriented TAPI database (200) is provided which supports code re-use when used in other TAPI service providers. The database (200) models all the major objects in TAPI telephony - static line, static phone, static addresses, open lines, open phones, open addresses, calls and request Ids.

Abstract translation: 根据本发明提供了TAPI数据库系统和方法。 根据一个实现，提供了面向对象的TAPI数据库（200），其在其他TAPI服务提供商中使用时支持代码重用。 数据库（200）模拟TAPI电话中的所有主要对象 - 静态线路，静态电话，静态地址，开放线路，开放式电话，开放地址，呼叫和请求Ids。

公开(公告)号：EP1117232A2

公开(公告)日：2001-07-18

申请号：EP01300181.3

申请日：2001-01-10

Applicant: Siemens Information and Communication Networks Inc.

Inventor： Shaffer, Shmuel ,  Beyda, William J.

IPC: H04M1/253 ,  H04M1/247 ,  H04M1/82

CPC classification number: H04M1/2473 ,  G06F11/0742 ,  G06F11/0748 ,  G06F11/0769 ,  H04M1/24 ,  H04M7/0084

Abstract: A system and method for telephone trouble reporting is provided. One aspect of the present invention is a context-sensitive graphical user interface (GUI). The GUI allows a user to select a trouble reporting option at various stages of a telephone call in a telephony-over-LAN system. Thus, a series of menus listing potential call difficulties are provided in the interface of the digital or IP phone or telephony-enabled computer to the user during the telephone call. Selecting one of the options allows the user to report the problem to the server or other central switch.

Abstract translation: 提供了一种用于电话故障报告的系统和方法。 本发明的一个方面是上下文敏感的图形用户界面（GUI）。 GUI允许用户在LAN电话系统中的电话呼叫的各个阶段选择故障报告选项。 因此，在电话呼叫期间，在数字或IP电话或支持电话的计算机的接口中向用户提供列出潜在呼叫困难的一系列菜单。 选择其中一个选项允许用户将问题报告给服务器或其他中央交换机。

公开(公告)号：EP1104958A2

公开(公告)日：2001-06-06

申请号：EP00309968.6

申请日：2000-11-09

Applicant: Siemens Information and Communication Networks Inc.

Inventor： Grosberg, Mark ,  Flanagan, Mark ,  Butcher, Kristin ,  Cripe, Jeff

IPC: H04J3/06 ,  H04L12/64

CPC classification number: H04J3/0632

Abstract: A jitter buffer controller (110) allows the depth of the jitter buffer (113) to be adjusted dynamically according to the varying jitter of the current sequence. The jitter buffer controller (110) maintains a cache (109) of previous jitter values. This cache contains exponentially averaged values that represent the long-term behavior of specific destination's jitter characteristics, i.e., a jitter characteristic memory. These values are used to initialize the jitter buffer's depth. The jitter cache (109) prevents the buffer's depth from being initialized with an arbitrary value that disregards the specific destination's jitter characteristics.

Abstract translation: 抖动缓冲器控制器（110）允许抖动缓冲器（113）的深度根据当前序列的变化抖动动态调整。 抖动缓冲器控制器（110）维护先前抖动值的高速缓存（109）。 该高速缓存包含指数平均值，其表示特定目的地的抖动特性的长期行为，即抖动特性存储器。 这些值用于初始化抖动缓冲区的深度。 抖动缓存（109）防止缓冲区的深度被初始化为忽略特定目标的抖动特性的任意值。

公开(公告)号：EP1091550A2

公开(公告)日：2001-04-11

申请号：EP00308545.3

申请日：2000-09-28

Applicant: Siemens Information and Communication Networks Inc.

Inventor： Shaffer, Shmuel ,  Beyda, William Joseph

IPC: H04M3/56

CPC classification number: H04M3/2227 ,  H04L12/185 ,  H04M3/562 ,  H04M3/567 ,  H04M7/00 ,  H04M7/006

Abstract: A multipoint control unit coordinator (MCUC) 105. The MCUC 105 tracks all conferences in a telecommunications system and determines how they can be best configured and modified over time. The MCUC 105 instructs multipoint control units MCUs 104 to break down and reconfigure calls, if necessary. A MCUC 105 according to an embodiment of the invention maintains a database of all the MCUs 104 in the system, a measure of processing coding resources, and a geographical location. When two parties seek to add a third in a conference call, the MCUC 105 determines coding resources, geographical locations, and determines the most appropriate mixing location based on preferences, such as network cost or endpoint coding resources or quality. The MCUC 105 then instructs the MCUs 104 to handle the conference accordingly.

Abstract translation: 多点控制单元协调器（MCUC）105。MCUC 105跟踪电信系统中的所有会议，并确定它们如何能够在一段时间内被最佳地配置和修改。 如果需要，MCUC 105指示多点控制单元MCU 104分解和重新配置呼叫。 根据本发明的实施例的MCUC 105维护系统中的所有MCU 104的数据库，处理编码资源的度量以及地理位置。 当双方寻求在电话会议中增加三分之一时，MCUC 105基于诸如网络成本或端点编码资源或质量的偏好来确定编码资源，地理位置以及确定最合适的混合位置。 MCUC 105然后指示MCU 104相应地处理会议。

公开(公告)号：EP1080588A1

公开(公告)日：2001-03-07

申请号：EP99922807.5

申请日：1999-05-06

Applicant: Siemens Information and Communication Networks, Inc

Inventor： STUMER, Peggy, M.

IPC: H04Q3/66 ,  H04Q11/04 ,  H04M3/54

CPC classification number: H04L49/104 ,  H04L2012/5626 ,  H04L2012/563 ,  H04M3/54 ,  H04Q3/66 ,  H04Q11/0442 ,  H04Q11/0478 ,  H04Q2213/1305 ,  H04Q2213/13054 ,  H04Q2213/13103 ,  H04Q2213/1315 ,  H04Q2213/13152 ,  H04Q2213/13175 ,  H04Q2213/13176 ,  H04Q2213/1328 ,  H04Q2213/13282 ,  H04Q2213/1332

Abstract: A system and apparatus within a communications server for intercepting supplemental service requests to a communications network and ensuring redirection to correct network party and optimal resource usage when redirecting a call over the network. The optimization system includes a database (131) and database server software (122). A device/trunk handler (121, 123) is used to interface signalling channels to the optimization system. A monitoring and statistics unit (127) monitors the signalling channels. The server software (122) is responsive to the monitoring and statistics unit (127) and selects the routing of the supplementary service through the appropriate server(s) in the network.

公开(公告)号：EP1079586A2

公开(公告)日：2001-02-28

申请号：EP00306925.9

申请日：2000-08-14

Applicant: Siemens Information and Communication Networks Inc.

Inventor： Tran, Thanh ,  Nguyen, Hung B. ,  Kull, Frederick

IPC: H04M3/22

CPC classification number: H04M3/2254 ,  H04M3/42314 ,  H04M3/533 ,  H04M2201/42 ,  H04M2201/54

Abstract: A communication network 100 and an associated network manager server 102 include one or more instances of a first object type 122 and one or more instances of a second object type 124. The first object type 122 is associated with a first product of the communication network such as a PBX and the second object type 124 is associated with a second product of the network such as a phone mail product. The network includes a first local module 120a for configuring each instance of the first object type 122 and a second local module 120b for configuring each instance of the second object type 124. A network management server 102 of the network 100 includes a product specific coordinator 106. The product specific coordinator 106 includes means 108a for coordinating configuration activities among each instance of the first object type 122 via the first local module 120a and means 108b for coordinating configuration activities among each instance of the second object type 124 via the second local module 120b. The network 100 further includes a network coordinator 104 adapted for configuring each instance of a network object 126, such as a person object that includes a PBX component and a phone mail component. The network object 126 includes a first component associated with the first object type 122 and a second component associated with the second object type 124. The communication network 100 further includes a network management client 110 that includes a graphical user interface adapted for enabling a user to invoke the network management server 102.

Abstract translation: 通信网络100和相关联的网络管理器服务器102包括第一对象类型122和第二对象类型124的一个或多个实例的一个或多个实例。第一对象类型122与通信网络的第一个产品相关联， 作为PBX，并且第二对象类型124与诸如电话邮件产品的网络的第二产品相关联。 网络包括用于配置第一对象类型122的每个实例的第一本地模块120a和用于配置第二对象类型124的每个实例的第二本地模块120b。网络100的网络管理服务器102包括产品特定协调器106 产品特定协调器106包括用于经由第一本地模块120a协调第一对象类型122的每个实例之间的配置活动的装置108a和用于经由第二本地模块120b协调第二对象类型124的每个实例之间的配置活动的装置108b 。 网络100还包括适于配置网络对象126的每个实例的网络协调器104，诸如包括PBX组件和电话邮件组件的人物对象。 网络对象126包括与第一对象类型122相关联的第一组件和与第二对象类型124相关联的第二组件。通信网络100还包括网络管理客户端110，其包括图形用户界面，其适于使用户能够 调用网络管理服务器102.

公开(公告)号：EP1068713A1

公开(公告)日：2001-01-17

申请号：EP99915104.6

申请日：1999-03-30

Applicant: Siemens Information and Communication Networks Inc.

Inventor： SLUSHER, Jeffrey

IPC: H04M1/274 ,  H04M3/36

CPC classification number: H04M1/274566 ,  H04M1/2745 ,  H04M1/274583 ,  H04M3/36 ,  H04M3/44 ,  H04M2001/274541

Abstract: Errors in dialing or otherwise entering network access codes such as telephone numbers are identified by comparing each entered code with a set of stored codes. Each entered code is also stored. For each stored code, statistics are compiled that reflect the likelihood that the code is invalid. Such statistics include frequency of use over a given time period, the length of the connection to the network after each use, and the length of time after ending a short connection that a different but similar or more probably correct code is entered. Similarity between codes is preferably measured by determining in how many positions the codes agree. If an entered code has a statistically low likelihood of being correct, then the system replaces it with a code that is sufficently similar, or immediately follows it sufficently often. The system checks, for example, for possible likely transposition errors. By comparing on a position-by-position basis, the system may also suggest to the user the likely complete code before it is completely entered, thus providing a 'quick-dial' feature for frequently dialed numbers without needing dedicated keys. The systems is locally intelligent in that it does not need to rely on any signals from the network to identify dialing errors.

公开(公告)号：EP1061727A2

公开(公告)日：2000-12-20

申请号：EP00304810.5

申请日：2000-06-07

Applicant: Siemens Information and Communication Networks Inc.

Inventor： Shaffer, Shmuel ,  Beyda, William

IPC: H04M7/00 ,  H04L29/06 ,  G06F1/00

CPC classification number: H04L65/1009 ,  H04L29/06 ,  H04L29/06027 ,  H04L65/4038 ,  H04M7/006 ,  H04M2201/14 ,  H04M2201/38

Abstract: A telephony over LAN client 102 is provided which includes a disabler to disable a screen 54 saver during active calls by generating a software interrupt indicative of either false keyboard interrupts or false mouse movements. Additionally or alternatively the client includes a power management system configured to enter a power down mode during lack of activity and the disabler disables the power management system with the keyboard interrupts or mouse movements. The ToL client 102 is configured to periodically activate such an interrupt during an active call immediately prior to the end of the timeout period of the screen saver and/or power management system. Alternatively, or in addition to the above-mentioned false keyboard interrupts or mouse movements, a false write to the hard drive might be provided.

Abstract translation: 被提供在LAN客户端102中的电话，其包括功能停止装置通过产生软件在通话期间禁用屏幕保护程序54的中断指示的假要么键盘中断或假鼠标移动。 另外或替代地，客户端包括被配置缺乏活动的过程中进入功率下降模式的功率管理系统和功能停止禁用与键盘中断或鼠标移动的电源管理系统。 的TOL客户端102被配置为周期性地激活寻求有效呼叫之前立即屏幕保护程序和/或功率管理系统的超时周期结束时中断。可替代地，或除了上述假键盘中断或 鼠标移动，可能会被提供给硬盘驱动器错误的写。