Abstract:
The embodiments of the present invention disclose a system, a device and a method for implementing a ring back tone service, herein, the system for implementing the ring back tone service includes: a first server and a second server, herein, the first server is arranged to respond to a call from a calling party terminal and connect with a called party terminal, and trigger the second server to play a ring back tone for the calling party terminal; and the second server is arranged to respond to the trigger of the first server and play the ring back tone for the calling party terminal. Through the embodiments of the present invention, the security of the ring back tone service is improved and the network deployment cost is reduced.
Abstract:
A method, system and apparatus for implementing a Multimedia Ring Back Tone (MRBT) service are provided. The method includes: receiving a call request originated by a calling terminal; parsing a tone playing policy specifying whether to play a caller tone or a callee tone or whether to filter a tone; performing caller tone media negotiation or callee tone media negotiation, or performing no tone negotiation according to the parsing result; and playing the caller tone or the callee tone to the caller, or playing no tone. With the technical solution of the present invention, the caller tone service can be implemented in the IMS domain. Whether a caller tone or a callee tone is played to the caller is determined according to a preset policy. Furthermore, the tone filtering service is also implemented. This gives a user freedom in experiencing the MRBT service.
Abstract:
The present invention provides a method for handling a call conflict at a call processing apparatus in a communication network, said call processing apparatus comprising a first call processing element which handles a first call initiated by a first terminal and a second call processing element which handles a second call initiated by a second terminal, when said second call processing element receives an incall message initiated by said first terminal and directed to communicate with said second terminal while said second terminal is in busy state, the method comprising: inquiring the called number in the call record of said second terminal; comparing initiating times of said first call and said second call, if said called number in said call record of said second terminal is the number of said first terminal contained in said incall message; and releasing the call with later initiating time and continuing setting up of the call with earlier initiating time, based on result of the comparison. Corresponding call processing apparatus and program product are also disclosed.
Abstract:
In a contact center, a system for processing communication events has an interaction server for managing events waiting to be routed, a routing server for routing the events, a rules engine, and a gateway server executing rules invocation logic and interacting with the rules engine. The interaction server tracks incoming events, initiates and sends a routing request to the routing server, including a special routing object, for each event that requires conformance to business rules, the routing server, executing the routing object, sends an execution request to the gateway server, which upon receipt of the request prepares a business object model (BOM), being a set of facts upon which the rules engine executes rules appropriate to the facts, resulting in routing direction for the routing server to route the event.
Abstract:
The invention relates to a method and a device for checking a subscriber line comprising a first and a second lead, connected via respective subscriber line circuits to a coder/decoder. The first lead is connected to ground and the resistance of the second lead is increased, thereby triggering the coder/decoder to emit an audio signal to the first lead measure a first frequency-selective signal on the connection of the coder/decoder to the first lead. The second lead is then connected to ground, a resistance of the first lead is increased to a high value, the coder/decoder emits an additional audio signal to the second lead and measures a second frequency-selective signal on the connection of the coder/decoder to the second lead. At the end of the two sequential measuring sequences, an amplitude difference between the first and the second frequency-selective signal is determined and is then treated as a parameter for an unwanted imbalance of the subscriber line.
Abstract:
The invention relates to a method and a device for checking a subscriber line comprising a first and a second lead, connected via respective subscriber line circuits to a coder/decoder. The first lead is connected to ground and the resistance of the second lead is increased, thereby triggering the coder/decoder to emit an audio signal to the first lead measure a first frequency-selective signal on the connection of the coder/decoder to the first lead. The second lead is then connected to ground, a resistance of the first lead is increased to a high value, the coder/decoder emits an additional audio signal to the second lead and measures a second frequency-selective signal on the connection of the coder/decoder to the second lead. At the end of the two sequential measuring sequences, an amplitude difference between the first and the second frequency-selective signal is determined and is then treated as a parameter for an unwanted imbalance of the subscriber line.
Abstract:
A data processing unit (1) is provided which vocalizes web page data, including non-textual information contained therein, such as font size specifications. A call reception unit (1a) accepts a call signal from a user's telephone set (3). A speech recognition unit (1b) recognizes the user's verbal messages received from the telephone set (3). When a request for a particular web page is detected by the speech recognition unit (1b), a web page data collector (1c) makes access to the requested web page to obtain its web page data. A text data extractor (1d) extracts every block of text data from the obtained web page data. An attribute extractor (1e) extracts attributes of each block extracted by the text data extractor (1d). A vocalization order decision unit (1f) determines in what order to vocalize the blocks, evaluating the attributes of each block extracted by the attribute extractor (1e). A vocalizer (1g) converts text data contained in the blocks into speech, based on the block vocalization order determined by the vocalization order decision unit (1f).
Abstract:
A method and apparatus for communication by means of an electronic call assistant which is able to operate in at least either a background mode or in a foreground mode wherein: the electronic call assistant is arranged to arrange waiting tasks in a priority list in accordance with a priority sequence; and the foreground mode comprises at least a guiding mode which is entered by the electronic call assistant as soon as a user has switched the electronic call assistant from its background to its foreground mode and in which the electronic call assistant controls carrying out the waiting tasks in accordance with the priority sequence of the waiting tasks in the priority list.
Abstract:
The invention pertains to a method for realising a group call in a digital radio network wherein a plurality of mobile subscribers (11) participating in the group call roam within the area of at least one base station (10). According to the method, subscribers (11) participating in the group call are guided one by one to talk on the same radio channel (12). To be able to handle the traffic in a controlled manner at all times without the subscribers congesting the radio channel by talking simultaneously, the base station (10) is informed of the subscriber's desire to speak after said subscriber has indicated his desire to speak with predetermined signalling, the next speaker is selected at the base station (10) on the basis of a predetermined algorithm, and the base station (10) transmits an indication of a turn to speak to the subscriber (10) which at the time is the next speaker.