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161.发明专利
公开(公告)号：JP2013243469A
公开(公告)日：2013-12-05
申请号：JP2012114595
申请日：2012-05-18
Applicant: Ricoh Co Ltd , 株式会社リコー
Inventor： UMEHARA NAOKI
CPC classification number: H04L49/15 , H04L65/1069 , H04L65/403 , H04M3/567 , H04M2201/50 , H04N7/152
Abstract: PROBLEM TO BE SOLVED: To provide a transmission management system that is able to select a relay device used for relaying information transmitted and received between transmission terminals.SOLUTION: A transmitting/receiving unit of a management system 50 receives a relay device identification transmitted by a selecting device 80. The transmitting/receiving unit also transmits communication control request information to another management system 50 on the basis of the relay device identification. This allows a relay device 30 used for relaying content data transmitted and received between terminals 10 to be selected from relay devices 30 which can be controlled by the other management system 50.
Abstract translation: 要解决的问题：提供能够选择用于中继在发送终端之间发送和接收的信息的中继设备的传输管理系统。解决方案：管理系统50的发送/接收单元接收由一个 选择装置80.发送/接收单元还基于中继装置标识将通信控制请求信息发送到另一个管理系统50。 这允许用于中继在终端10之间发送和接收的内容数据的中继设备30从中继设备30中选择，该中继设备30可由其他管理系统50控制。
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162.发明专利
公开(公告)号：JP2013084123A
公开(公告)日：2013-05-09
申请号：JP2011223663
申请日：2011-10-11
Applicant: Shiseido Co Ltd , 株式会社 資生堂 , Nomura Research Institute Ltd , 株式会社野村総合研究所
Inventor： MIWA NORIKO , YAMADA HIROYUKI , TAKAHASHI HIROAKI
CPC classification number: G06Q10/10 , G10L15/26 , H04L65/1069 , H04L65/4015 , H04M3/51 , H04M2201/50 , H04M2201/60
Abstract: PROBLEM TO BE SOLVED: To collect and accumulate the content of customer reception performed via a plurality of different types of channels.SOLUTION: A customer reception support system 20 includes: a video chat server 22; an accumulation server 24; and a summarization server 26. The video chat server 22 accepts a dialog request with a counselor from a customer terminal 10, and notifies the counselor terminal 12, and when a text dialog service is designated in the dialog request, relays text data showing the dialog content of the customer and an operator between the customer terminal 10 and the counselor terminal 12. When a voice dialog service is designated in the dialog request, the accumulation server 24 accumulates the text data obtained by converting voice data showing the dialog content of the customer and the operator. The summarization server 26 summarizes and accumulates each of the text data accumulated by the accumulation server 24 and the text data relayed by the video chat server 22.
Abstract translation: 要解决的问题：收集并累积通过多个不同类型的信道执行的客户接收的内容。
解决方案：客户接收支持系统20包括：视频聊天服务器22; 累积服务器24; 和概要服务器26.视频聊天服务器22接受来自顾客终端10的顾问的对话请求，并通知顾问终端12，并且当在对话请求中指定文本对话服务时，中继显示对话的文本数据 顾客终端10和辅导员终端12之间的客户内容和操作员。当在对话请求中指定语音对话服务时，累积服务器24累积通过转换表示客户的对话内容的语音数据而获得的文本数据 和操作员。 汇总服务器26对由累积服务器24累积的每个文本数据和由视频聊天服务器22中继的文本数据进行汇总和累积。（C）2013，JPO＆INPIT
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公开(公告)号：JP5128821B2
公开(公告)日：2013-01-23
申请号：JP2007002100
申请日：2007-01-10
Applicant: アバイア インコーポレーテッド
Inventor： アール．ブルンソン ゴードン , チャールズ ジモレク アンドリュー
IPC: H04M3/00 , H04L12/56 , H04L12/58 , H04L12/70 , H04L29/06 , H04M3/42 , H04M7/00 , H04M11/00 , H04Q7/38
CPC classification number: H04L65/4015 , H04L29/06027 , H04L51/00 , H04L51/04 , H04L51/24 , H04L65/1069 , H04L65/1083 , H04L65/602 , H04L67/18 , H04M3/42 , H04M3/42059 , H04M3/42365 , H04M3/42374 , H04M3/53333 , H04M3/537 , H04M7/006 , H04M2201/50 , H04M2203/652
Abstract: A presence aware communications system, comprising a messaging system configured to perform at least one of the following operations: (a) provide a subscriber's communication device with information regarding an incoming contact during a messaging session between the subscriber's communication device and the messaging system; (b) provide the subscriber's communication device with a text message containing information regarding one or more messages when a notification is received that the subscriber's communication device is available; (c) provide the subscriber's communication device with a text message relating to a voice message from a different first party received by the messaging system; (d) in response to the subscriber's communication device requesting a connection with at least one of an inputted telephone number and address, provide the subscriber's communication device with a notification respecting at least one eligible message from a second party associated with the at least one of an inputted telephone number and address; (e) while a contact between the subscriber and a different third party is in progress, provide the subscriber's communication device with information respecting the at least one eligible message from the third party; (f) transform an audio messaging session between the messaging system and the communication device of a contacting party into a graphical user interface-based audio session; and (g) transform the audio messaging session into a session having a video channel or both audio and video channels.
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164.发明专利
公开(公告)号：JP2011254453A
公开(公告)日：2011-12-15
申请号：JP2011064073
申请日：2011-03-23
Applicant: Ricoh Co Ltd , 株式会社リコー
Inventor： TANAKA KENJI , ALAIN VOLMAT , NAKAGAWA KATSUKI , ASAI TAKAHIRO
CPC classification number: H04N7/15 , G06F3/1454 , G06T1/20 , G09G2340/0407 , G09G2350/00 , G09G2370/025 , H04L12/1827 , H04M3/5307 , H04M7/0027 , H04M2201/50 , H04N5/38 , H04N7/142 , H04N7/147 , H04N7/152
Abstract: PROBLEM TO BE SOLVED: To solve the following problem in a conventional technology: in using materials stored in a computer other than a transmission terminal in a meeting, the computer must be connected to a transmission system to perform authentication through a transmission control system and determination of a display data destination, resulting in increased processing load through the transmission management system to connect a computer which is a transmission source of image data and voice data and is other than the transmission terminal, to the transmission system.SOLUTION: An address of a relay device where image data or voice data is transmitted is stored in a transmission terminal. The transmission terminal receives display data of a material from an external input device which is not under management of a transmission management system, and transmits the display data to the relay device as indicated by the stored address. Thereby, the material can be referred to by meeting members without a series of processes such as letting the external device log into the transmission management system and selecting the relay device. And, a load in managing the external input device by the transmission management system is decreased.
Abstract translation: 解决以往技术中的以下问题：在会议中使用存储在传输终端以外的计算机中的材料时，必须将计算机连接到传输系统以通过传输控制进行认证 系统和确定显示数据目的地，导致通过传输管理系统增加的处理负载，将作为图像数据的传输源和语音数据的计算机连接到传输终端。 解决方案：发送图像数据或语音数据的中继装置的地址被存储在发送终端中。 发送终端从不在发送管理系统的管理的外部输入装置接收资料的显示数据，并按照存储地址的方式将显示数据发送给中继装置。 因此，该材料可以由会议人员参考，而无需一系列处理，例如让外部设备登录传输管理系统并选择中继设备。 并且，由传输管理系统管理外部输入设备的负载减少。 版权所有（C）2012，JPO＆INPIT
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公开(公告)号：JP2011091819A
公开(公告)日：2011-05-06
申请号：JP2010251764
申请日：2010-11-10
Applicant: Ericsson Ab , エリクソン アーベーEricsson AB
Inventor： PUNJ ARUN , HILL PETER D , HUBER RICHARD E
CPC classification number: H04L65/103 , H04L29/06027 , H04L65/1006 , H04L65/104 , H04L65/1043 , H04L65/1069 , H04L65/403 , H04M3/567 , H04M3/568 , H04M7/006 , H04M7/1205 , H04M2201/50 , H04M2207/203
Abstract: PROBLEM TO BE SOLVED: To provide a conference system with a multicast terminal and a unicast terminal. SOLUTION: A telecommunications system 10 includes a multicast IP or PMP (Point-to-Multipoint) ATM terminal 12 having audio and video streams. The system 10 includes a unicast terminal 14 having only an audio stream. The system includes a mixer 20 configured to form a call between the multicast IP or PMP ATM terminal 12 and the unicast terminal 14. The mixer 20 converts an upstream telephone audio stream from the unicast terminal 14 to a PMP audio stream for the multicast IP or PMP ATM terminal 12, and mixes/converts a downstream PMP/multicast audio stream from the multicast IP or PMP ATM terminal 12 to a unicast telephone audio stream for the unicast terminal 14. COPYRIGHT: (C)2011,JPO&INPIT
Abstract translation: 要解决的问题：提供具有多播终端和单播终端的会议系统。 解决方案：电信系统10包括具有音频和视频流的多播IP或PMP（点到多点）ATM终端12。 系统10包括仅具有音频流的单播终端14。 该系统包括被配置为在多播IP或PMP ATM终端12与单播终端14之间形成呼叫的混合器20.混合器20将来自单播终端14的上游电话音频流转换为多播IP的PMP音频流，或 PMP ATM终端12，并将来自组播IP或PMP ATM终端12的下游PMP /多播音频流混合/转换为用于单播终端14的单播电话音频流。版权所有（C）2011，JPO＆INPIT
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Patent Agency Ranking
公开(公告)号：JP4514723B2
公开(公告)日：2010-07-28
申请号：JP2006065467
申请日：2006-03-10
Applicant: アバイア テクノロジー エルエルシー
Inventor： シー．マテュラ ヴァレンティー , ウィリアム アーハート ジョージ , ジョセフ スキバ デヴィット
CPC classification number: H04M3/493 , H04M3/42314 , H04M2201/50 , H04M2203/253
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公开(公告)号：JP4398258B2
公开(公告)日：2010-01-13
申请号：JP2003570541
申请日：2003-02-11
Applicant: テレフオンアクチーボラゲット エル エム エリクソン(パブル)
Inventor： ビェルン ヨンソン，
CPC classification number: H04L65/1069 , H04L29/06027 , H04M7/00 , H04M7/0093 , H04M7/12 , H04M2201/50 , H04M2203/158 , H04M2203/2066
Abstract: Users, who have simultaneous access to a plurality of terminal devices, can enter into a multimedia, multiterminal user session. In a negotiation phase users agree on which media to use in a multimedia session and select the most appropriate types of terminal devices that support the selected media. Each terminal device is connected to one of a plurality of interworking communications networks. A network node (130) that is reached through any of the plurality of interworking networks manages creation and supervision of sub-sessions involving the selected terminal devices such that each type of terminal device carry at least one selected media. A versatile and media rich communication is obtained in which terminal devices currently available at a local environment are efficiently used.
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公开(公告)号：JP2009528725A
公开(公告)日：2009-08-06
申请号：JP2008556572
申请日：2007-02-23
Applicant: クゥアルコム・インコーポレイテッドQualcomm Incorporated
Inventor： キース、ジョナサン・ケー．
CPC classification number: H04L29/06027 , H04L51/00 , H04L65/604 , H04M1/57 , H04M1/663 , H04M1/72572 , H04M1/72577 , H04M3/42059 , H04M3/42093 , H04M3/42348 , H04M3/42357 , H04M3/436 , H04M2201/50 , H04M2207/18 , H04M2242/30 , H04N7/147 , H04N2007/145
Abstract: 無線装置上で作動可能な装置、方法、コンピュータ可読メディアおよびプロセッサは、無線装置上のビデオ呼を管理することができる。 ビデオ呼管理方法は、無線装置上で作動可能なビデオ呼管理アプリケーションを含むことができる。 ビデオ呼管理アプリケーションは、ビデオ呼を処理する方法を決定するために受信されるビデオ呼に適用されることができるフィルタリングパラメータを用いて構成されることができる。 フィルタリングすることに基づいてビデオ呼は、任意の数の所定の方法および／またはユーザ定義された方法で処理されることができる。 さらに、着信するビデオ呼に関係する情報は、ユーザによって見ることができる呼ログ内に格納されることができる。
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公开(公告)号：JP2009159516A
公开(公告)日：2009-07-16
申请号：JP2007337926
申请日：2007-12-27
Applicant: Panasonic Corp , パナソニック株式会社
Inventor： MOCHIDA NAOYUKI
CPC classification number: H04N7/147 , H04M3/56 , H04M3/567 , H04M7/006 , H04M2201/16 , H04M2201/50
Abstract: PROBLEM TO BE SOLVED: To provide a connection apparatus and a connection method, which can interconnect a single-sided conference terminal and a multiscreen conference terminal using multiple video images without requiring complicated operation for a user. SOLUTION: The connection apparatus includes: an address storing section for storing address information of a single-screen conference terminal and address information of the connection apparatus; a media information acquiring section for acquiring information on media which can be handled by a plurality of single-screen conference terminals and storing the information collectively as first media information; a session control section for acquiring second media information which is information on media handled by the multiscreen conference terminals and establishing a session for the multiscreen conference terminals using the address information of the connection apparatus and the first media information acquired by the media information acquiring section; and a media control section for establishing a session for the single-screen conference terminals using the second media information acquired by the session control section and controlling media transmission and reception of the single-screen conference terminals. COPYRIGHT: (C)2009,JPO&INPIT
Abstract translation: 要解决的问题：提供一种连接装置和连接方法，其可以使用多个视频图像来互连单边会议终端和多屏会议终端，而不需要用户的复杂操作。 解决方案：连接装置包括：地址存储部分，用于存储单屏会议终端的地址信息和连接装置的地址信息; 媒体信息获取部分，用于获取可由多个单屏会议终端处理的媒体的信息，并将该信息集中存储为第一媒体信息; 会话控制部分，用于获取第二媒体信息，该第二媒体信息是由多屏会议终端处理的媒体的信息，并使用连接装置的地址信息和媒体信息获取部分获取的第一媒体信息建立多屏会议终端的会话; 以及媒体控制部分，用于使用由会话控制部分获取的第二媒体信息建立用于单屏会议终端的会话，并且控制单屏会议终端的媒体发送和接收。 版权所有（C）2009，JPO＆INPIT
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170.发明专利
公开(公告)号：JP4241484B2
公开(公告)日：2009-03-18
申请号：JP2004119361
申请日：2004-04-14
Applicant: 日本電気株式会社
Inventor： 敏行 二見
IPC: H04M1/00 , G06F1/16 , G06F3/033 , H04M1/247 , H04M1/64 , H04M1/65 , H04M1/725 , H04M3/50 , H04N1/00 , H04N7/14
CPC classification number: H04M1/72547 , H04M1/64 , H04M1/663 , H04M1/72544 , H04M1/72552 , H04M1/72555 , H04M1/72563 , H04M1/72569 , H04M3/50 , H04M7/12 , H04M2201/50 , H04M2203/4581 , H04M2250/12 , H04M2250/52 , H04N1/00307 , H04N1/00381 , H04N2201/0084
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