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    12.
    发明专利
    未知

    公开(公告)号：DE69834184T2

    公开(公告)日：2007-03-08

    申请号：DE69834184

    申请日：1998-06-03

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： MILOSLAVSKY ALEC ,  NEYMAN IGOR

    IPC: H04L12/28 ,  H04L12/46 ,  H04L12/56 ,  H04M3/00 ,  H04M3/02 ,  H04M3/42 ,  H04M3/436 ,  H04M3/46 ,  H04M3/51 ,  H04Q3/00

    Abstract: A client-server telephone call router system as part of a customer premises system has a client-server router adapted to execute on a telephony switch, such as a public branch exchange (PBX) or other telephony switch, or on a processor connected by CTI link to a telephony switch. The telephony switch or processor executing the router is connected to a local area network (LAN) that also interconnects computer workstations proximate to telephones connected to the telephony switch. Client user interface applications run on the computer workstations, allowing clients to edit routing rules for the router, which has a list of routing rules keyed to users and workstations of the customer premises system. The editing rules are kept by the router in portions dedicated to individual users. With this system a user can edit at a workstation on the LAN his/her own routing rules, and transmit the edits to the client-server router where the rules will be followed to route calls for that user and protocol.

    NEGOTIATED ROUTING IN TELEPHONY SYSTEMS
    14.
    发明专利
    NEGOTIATED ROUTING IN TELEPHONY SYSTEMS 未知

    公开(公告)号：CA2309186A1

    公开(公告)日：1999-05-27

    申请号：CA2309186

    申请日：1998-10-23

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： NEYMAN IGOR ,  MILOSLAVSKY ALEC

    IPC: H04M3/42 ,  H04M3/00 ,  H04M3/436 ,  H04M3/523 ,  H04M7/00 ,  H04Q3/00 ,  H04Q3/64

    Abstract: A telephone call distribution system for determining destination for an incoming telephone call in a telephony network (100) including a service control point (SCP) (101) operates with a plurality of workstations (361, 362) each comprising a telephone (131, 132) coupled to the telephony network (100) and a proximate computer station having a video display unit (PC/VDU) (331, 332), the PC/VDU (331, 332) connected to the SCP (101) via a wide range area network (WAN), and a personal router (207) associated with each PC/VDU (331, 332). The SCP (101) broadcasts data pertaining to the incoming telephone call and a request for a destination to individual ones of the PC/VDUs (331, 332) via the WAN, and the personal routers (207) negotiate a destination based on individual routing rules and the data pertaining to the call. At least one of the individual routers responds to the SCP (101) with a destination for the call.

    PRIVATE IP TELEPHONY BACKBONE LINKING WIDELY-DISTRIBUTED ENTERPRISE SITES
    19.
    发明专利
    PRIVATE IP TELEPHONY BACKBONE LINKING WIDELY-DISTRIBUTED ENTERPRISE SITES 未知

    公开(公告)号：CA2351608A1

    公开(公告)日：2000-05-25

    申请号：CA2351608

    申请日：1999-11-10

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： NEYMAN IGOR

    IPC: H04L12/66 ,  H04M3/00 ,  H04M3/42 ,  H04M3/493 ,  H04M3/51 ,  H04M7/00 ,  H04Q3/00 ,  H04M11/06

    Abstract: A hybrid IP backbone network (27) spans geographic locations of two or more publicly-switched telephone networks (15, 17, 19) and includes nodes (21, 23 , 25) with translation servers adapted to translate between data protocols compatible with the PSTNs and a data protocol compatible with the IP bakcbon e network. Calls placed in one PSTN then may be routed to an IP node, translat ed to data-packet protocol, through the IP backbone to a second node having another translation server, and therethrough into another PSTN and thence to a final destination. In some embodiments data gateways (69) and trunk gateways (71) are also provided at and integrated with IP nodes in the IP backbone network.

    A PERSONAL DESKTOP ROUTER
    20.
    发明专利
    A PERSONAL DESKTOP ROUTER 未知

    公开(公告)号：CA2289198C

    公开(公告)日：2003-11-18

    申请号：CA2289198

    申请日：1998-06-03

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： MILOSLAVSKY ALEC ,  NEYMAN IGOR

    IPC: H04L12/28 ,  H04L12/46 ,  H04L12/56 ,  H04M3/00 ,  H04M3/02 ,  H04M3/42 ,  H04M3/436 ,  H04M3/46 ,  H04M3/51 ,  H04Q3/00

    Abstract: A client-server telephone call router system as part of a customer premises system (123) has a client-server router adapted to execute on a telephony switch (121), such as a public branch exchange (PBX) or other telephony swit ch (121), or on a processor (223) connected by CTI link to a telephony switch (121). The telephony switch (121) or processor (223) executing the router is connected to a local area network (LAN) (301) that also interconnects comput er workstations (361, 362) proximate to telephones (131, 132) connected to the telephony switch (121). Client user interface applications run on the comput er workstations (361, 362), allowing clients to edit routing rules for the rout er (207), which has a list of routing rules keyed to users and workstations (36 1, 362) of the customer premises system (123). The editing rules are kept by th e router in portions dedicated to individual users. With this system a user ca n edit at a workstation (361, 362) on the LAN (301) his/her own routing rules, and transmit the edits to the client-server router (207) where the rules wil l be followed to route calls for that user and protocol.

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