Generating a range of estimated fulfillment times for an order based on characteristics of an order

    公开(公告)号:US12033109B1

    公开(公告)日:2024-07-09

    申请号:US18114858

    申请日:2023-02-27

    Applicant: Maplebear Inc.

    CPC classification number: G06Q10/0835 G06Q10/0833

    Abstract: An online concierge system delivers items from retailers to customers. The online concierge predicts a range of times during which an order may be fulfilled for presentation to a user. The online concierge system uses a trained maximum time prediction model to determine a maximum time for order fulfillment based on an order. A trained minimum time prediction model determines a minimum time for order fulfillment from the order and the maximum time. The minimum time may account for one or more rules (e.g., a percentage of orders fulfilled before the minimum time, a desired rate of selection of a range including the minimum time). A range bounded by the maximum time and the minimum time is transmitted to a customer to enable the customer to select a time interval for order fulfillment.

    Automation engine using a hyperparameter learning model to optimize sub-systems of an online system

    公开(公告)号:US12271939B2

    公开(公告)日:2025-04-08

    申请号:US17855788

    申请日:2022-06-30

    Applicant: Maplebear Inc.

    Abstract: An online concierge system includes a marketplace automation engine for setting various control parameters affecting marketplace operation. The marketplace automation engine applies a hyperparameter learning model to the marketplace state data to predict a set of hyperparameters affecting a set of respective parameterized control decision models. The hyperparameter learning model is trained on historical marketplace state data and a configured outcome objective for the online concierge system. The marketplace automation engine independently applies the set of parameterized control decision models to the marketplace state data using the hyperparameters to generate a respective set of control parameters affecting marketplace operation of the online concierge system. The marketplace automation engine applies the respective set of control parameters to operation of the online concierge system.

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