公开(公告)号：CA3061385C

公开(公告)日：2022-04-12

申请号：CA3061385

申请日：2015-10-30

Applicant: SOMOS INC

Inventor： SHARMA SRIRAM ,  CARTER WILLIAM ,  KIMMEL MICHAEL

IPC: H04M1/2745 ,  G06F40/00 ,  G10L15/26 ,  H04M3/493 ,  H04M7/00

Abstract: Methods and systems are provided for the management, routing and reporting of toll-free telecommunications calls and data. Methods and systems are provided for pre- populating a call routing template based on natural language inputs and populating telecommunications routing codes at nodes of a call routing decision tree to generate a call routing template that may be identified and presented to a user interface based at least in part on a natural language input.

公开(公告)号：CA3061385A1

公开(公告)日：2016-05-06

申请号：CA3061385

申请日：2015-10-30

Applicant: SOMOS INC

Inventor： SHARMA SRIRAM ,  CARTER WILLIAM ,  KIMMEL MICHAEL

IPC: H04M1/2745 ,  G10L15/26 ,  H04M3/493 ,  H04M7/00

Abstract: A method including receiving a natural language input and determining a telecommunications routing code based at least in part on the natural language input. The telecommunications routing code is associated with routing calls to a telecommunications number. The method further includes populating the telecommunications routing code at a node of a call routing decision tree to generate a populated call routing decision tree comprising a call routing template.