DEVICE INDEPENDENT TEXT CAPTIONED TELEPHONE SERVICE

    公开(公告)号:US20190394329A1

    公开(公告)日:2019-12-26

    申请号:US16559172

    申请日:2019-09-03

    Applicant: Ultratec, Inc.

    Abstract: A communication system and method for displaying text captions corresponding to voice communications between an assisted user's mobile wireless device and a separate hearing user's device includes at least one communication component configured to enable the appliance to communicate with a relay, a display, and a processor operably coupled to the at least one communication component and the display. The processor is configured to enable the assisted user to establish an association between the appliance and the mobile device, receive text originating at the relay, the text corresponding to a transcript of the hearing user's voice signal originating at the hearing user's device, and cause text captions corresponding to the received text to be displayed on the display.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS
    12.
    发明申请

    公开(公告)号:US20180270350A1

    公开(公告)日:2018-09-20

    申请号:US15982239

    申请日:2018-05-17

    Applicant: Ultratec, Inc.

    Abstract: A relay for captioning a hearing user's (HU's) voice signal during a phone call between an HU and a hearing assisted user (AU), the HU using an HU device and the AU using an AU device where the HU voice signal is transmitted from the HU device to the AU device, the relay comprising a display screen, a processor linked to the display and programmed to perform the steps of receiving the HU voice signal from the AU device, transmitting the HU voice signal to a remote automatic speech recognition (ASR) server running ASR software that converts the HU voice signal to ASR generated text, the remote ASR server located at a remote location from the relay, receiving the ASR generated text from the ASR server, present the ASR generated text for viewing by a call assistant (CA) via the display and transmitting the ASR generated text to the AU device.

    SYSTEM FOR TEXT ASSISTED TELEPHONY
    14.
    发明申请

    公开(公告)号:US20170187859A1

    公开(公告)日:2017-06-29

    申请号:US15204142

    申请日:2016-07-07

    Applicant: Ultratec, Inc.

    Abstract: A communication system comprising a hard of hearing user's wireless phone device configured to (i) wirelessly receive a hearing user's voice signal that originated at a hearing user's phone device, (ii) route the hearing user's voice signal to a relay for transcription into a text communication, (iii) receive a hard of hearing user's voice signal and (iv) transmit the hard of hearing user's voice signal to the hearing user's phone device, a hard of hearing user's captioned device that is independent of the hard of hearing user's phone device, the captioned device including a display screen and a processor, the processor in the captioned device configured to: (i) receive a text communication originating at the relay, the text communication corresponding to a transcription of the hearing user's voice signal, and (ii) display a text caption corresponding to the text communication on the display of the hard of hearing user's captioned device.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS

    公开(公告)号:US20250008020A1

    公开(公告)日:2025-01-02

    申请号:US18884366

    申请日:2024-09-13

    Applicant: ULTRATEC, INC.

    Abstract: A call captioning system for captioning a hearing user's (HU's) voice signal during an ongoing call with an assisted user (AU) includes: an AU communication device with a display screen and a caption service activation feature, and a first processor programmed to, during an ongoing call, receive the HU's voice signal. Prior to activating the caption service via the activation feature, the processor uses an automated speech recognition (ASR) engine to generate HU voice signal captions, detect errors in the HU voice signal captions, use the errors to train the ASR software to the HU's voice signal to increase accuracy of the HU captions generated by the ASR engine; and store the trained ASR engine for subsequent use. Upon activating the caption service during the ongoing call, the processor uses the trained ASR engine to generate HU voice signal captions and present them to the AU via the display screen.

    Semiautomated relay method and apparatus

    公开(公告)号:US12136426B2

    公开(公告)日:2024-11-05

    申请号:US18545214

    申请日:2023-12-19

    Applicant: Ultratec, Inc.

    Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.

    Semiautomated relay method and apparatus

    公开(公告)号:US12136425B2

    公开(公告)日:2024-11-05

    申请号:US18144644

    申请日:2023-05-08

    Applicant: Ultratec, Inc.

    Abstract: A method to transcribe communications includes the steps of obtaining a plurality of hypothesis transcriptions of a voice signal generated by a speech recognition system, determining consistent words that are included in at least first and second of the plurality of hypothesis transcriptions, in response to determining the consistent words, providing the consistent words to a device for presentation of the consistent words to an assisted user, and presenting the consistent words via a display screen on the device, wherein a rate of the presentation of the words on the display screen is variable.

    911 Call Assistance for Assisted Device User
    18.
    发明公开

    公开(公告)号:US20230208962A1

    公开(公告)日:2023-06-29

    申请号:US18111695

    申请日:2023-02-20

    Applicant: Ultratec, Inc.

    Abstract: An assisted user's (AU's) captioning device for assisting an AU during a call with a hearing user (HU) wherein the hearing user uses a HU's communication device, the captioning device comprising a display screen and a processor linked to the display screen, the processor programmed to perform the steps of upon receiving a call, automatically determining if the call is from one of a first set of HUs, upon determining that the call is from one of the first set of HUs, automatically initiating captioning and presenting captions of an HU voice signal during at least a portion of the call, and upon determining that the call is not from one of the first set of HUs, starting the call without captioning and providing an option to the AU to initiate captioning during the call.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS

    公开(公告)号:US20220103683A1

    公开(公告)日:2022-03-31

    申请号:US17550012

    申请日:2021-12-14

    Applicant: Ultratec, Inc.

    Abstract: A captioning relay for captioning hearing user (HU) voice signals comprising a plurality of separate captioning resources and a captioning administrator module that receives HU voice signal segments corresponding to a plurality of separate ongoing calls between HUs and AUs and provides the voice signal segments in a first in, first out order to the captioning resources, the administrator module providing each voice signal segment from each call to any one of the captioning resources to be captioned without regard to which captioning resource captioned prior voice signal segments generated during the call and, the administrator module further receiving caption segments back from the captioning resources and providing those captioning segments to AU devices associated with the calls that generated corresponding HU voice signal segments, and wherein the number of captioning resources is less than the number of ongoing calls.

    SEMIAUTOMATED RELAY METHOD AND APPARATUS

    公开(公告)号:US20220028394A1

    公开(公告)日:2022-01-27

    申请号:US17498386

    申请日:2021-10-11

    Applicant: Ultratec, Inc.

    Abstract: A captioning relay for captioning hearing user (HU) voice signals comprising a plurality of separate captioning resources and a captioning administrator module that receives HU voice signal segments corresponding to a plurality of separate ongoing calls between HUs and AUs and provides the voice signal segments in a first in, first out order to the captioning resources, the administrator module providing each voice signal segment from each call to any one of the captioning resources to be captioned without regard to which captioning resource captioned prior voice signal segments generated during the call and, the administrator module further receiving caption segments back from the captioning resources and providing those captioning segments to AU devices associated with the calls that generated corresponding HU voice signal segments, and wherein the number of captioning resources is less than the number of ongoing calls.

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