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    Method and system for intelligent processing of request for real-time online interaction
    21.
    发明专利
    Method and system for intelligent processing of request for real-time online interaction 有权
    用于智能处理实时在线交互的方法和系统

    公开(公告)号：JP2014089701A

    公开(公告)日：2014-05-15

    申请号：JP2013201221

    申请日：2013-09-27

    Applicant: Avaya Inc ,  アバイア インコーポレーテッド

    Inventor： JOHN H YOAKUM

    IPC: G06F13/00

    CPC classification number: H04L51/24 ,  H04L51/043 ,  H04L51/12

    Abstract: PROBLEM TO BE SOLVED: To provide a method and system for intelligent notification of a request for real-time online interaction.SOLUTION: The method for intelligent processing of a request for real-time online interaction comprises receiving, by a computing device, a request for real-time online interaction which is directed to a recipient identifier associated with a recipient device of a recipient and originates from a requestor device of a requestor. The method further comprises determining, by the computing device, an interruption indicator which indicates a recipient activity priority relative to a delivery priority of the request for real-time online interaction. The method additionally comprises delivering a notification of the request for real-time online interaction to the recipient device of the recipient, responsive to the interruption indicator indicating that the delivery priority of the request for real-time online interaction exceeds the recipient activity priority.

    Abstract translation: 要解决的问题：提供用于实时在线交互的请求的智能通知的方法和系统。解决方案：用于对实时在线交互的请求进行智能处理的方法包括由计算设备接收请求 用于实时在线交互，其被定向到与接收者的接收者设备相关联的收件人标识符，并且来自请求者的请求者设备。 该方法还包括由计算设备确定相对于实时在线交互请求的传递优先级指示接收者活动优先级的中断指示符。 所述方法还包括响应于指示所述实时在线交互请求的传送优先级超过所述接收者活动优先级的所述中断指示符，将对所述实时在线交互的所述请求的通知递送到所述接收者的接收者设备。

    Group combining algorithm for presence
    22.
    发明专利
    Group combining algorithm for presence 有权
    组合组合算法存在

    公开(公告)号：JP2011090669A

    公开(公告)日：2011-05-06

    申请号：JP2010210467

    申请日：2010-09-21

    Applicant: Avaya Inc ,  アバイア インク.

    Inventor： ZMOLEK ANDREW

    IPC: G06Q10/00 ,  G06F15/00 ,  G06F17/30

    CPC classification number: G06Q10/10

    Abstract: PROBLEM TO BE SOLVED: To provide a method for determining group presence. SOLUTION: A processor receives a presence event (604) and the processor determines a hierarchy associated with the presence event in response to the presence event. The hierarchy is associated with a group having a plurality of nodes (606). The processor examines the hierarchy associated with the group up to a prescribed node (608). The processor determines the presence of the prescribed node (610). The processor determines whether another node is present in the group in the hierarchy (612) and, when another node is not present in the hierarchy of the group, determines the group presence on the basis of the presence of the node in the hierarchy (614). The processor issues the group presence (616). COPYRIGHT: (C)2011,JPO&INPIT

    Abstract translation: 要解决的问题：提供一种确定组存在的方法。 解决方案：处理器接收存在事件（604），并且处理器响应于存在事件来确定与存在事件相关联的层级。 层次结构与具有多个节点的组相关联（606）。 处理器检查与该组相关联的级别直到规定的节点（608）。 处理器确定规定节点（610）的存在。 处理器确定另一节点是否存在于层次结构（612）中的组中，并且当另一个节点不存在于该组的层级中时，基于层次结构中的节点的存在来确定组存在（614 ）。 处理器发出群组存在（616）。 版权所有（C）2011，JPO＆INPIT

    Location-aware retail application
    23.
    发明专利
    Location-aware retail application 有权
    位置知名零售商申请

    公开(公告)号：JP2011070634A

    公开(公告)日：2011-04-07

    申请号：JP2010076485

    申请日：2010-03-30

    Applicant: Avaya Inc ,  アバイア インコーポレーテッド

    Inventor： ERHART GEORGE WILLIAM ,  MATULA VALENTINE C ,  SKIBA DAVID JOSEPH

    IPC: G06Q30/00

    CPC classification number: G06Q30/00 ,  G06Q30/0214 ,  G06Q30/0261 ,  G06Q30/0631 ,  G06Q50/01

    Abstract: PROBLEM TO BE SOLVED: To provide a method and an apparatus for potentially increasing sales of a retail organization using location-based technology. SOLUTION: The illustrative embodiment comprises a location-aware application that can infer when a first customer is potentially interested in purchasing a particular item during a visit to a retail location, and can infer when a second customer (e.g. a customer who has previously purchased the item) who is familiar with the item is present in the retail location. When such a match occurs, the second customer is notified of the presence of the first customer, and of the first customer's potential interest in purchasing the item, and is encouraged to provide assistance to the first customer (e.g. to discuss features of the item with the first customer, to discuss advantages of the item in comparison to other items, etc.). COPYRIGHT: (C)2011,JPO&INPIT

    Abstract translation: 要解决的问题：提供一种使用基于位置的技术潜在地增加零售组织销售的方法和装置。 解决方案：说明性实施例包括位置感知应用，其可以推断何时第一客户在访问零售位置期间可能有兴趣购买特定项目，并且可以推断第二客户（例如具有 以前购买的物品）熟悉该物品的人员出现在零售店。 当这样的比赛发生时，第二个客户被通知第一个客户的存在，以及第一个客户在购买该项目时的潜在兴趣，并鼓励向第一个客户提供帮助（例如，讨论该项目的功能， 第一个客户，与其他项目相比较，讨论项目的优势等）。 版权所有（C）2011，JPO＆INPIT

    Intelligence module sequencing
    24.
    发明专利
    Intelligence module sequencing 有权
    智能模块测序

    公开(公告)号：JP2011055503A

    公开(公告)日：2011-03-17

    申请号：JP2010196531

    申请日：2010-09-02

    Applicant: Avaya Inc ,  アバイア インク.

    Inventor： BAKER STEVE ,  HASERODT KURT

    IPC: H04L12/56 ,  H04L12/66 ,  H04M3/00

    CPC classification number: H04L67/327 ,  G06F9/4843 ,  G06F9/546 ,  G06F2209/482 ,  H04L65/1096

    Abstract: PROBLEM TO BE SOLVED: To provide a method and system for providing selection, sequencing and elimination of communication module, based on a parameter determined when communication is initiated. SOLUTION: According to the method and the system, the sequencing of the module is determined on the basis of standard determined on receipt of its connection. The standard serves as the attribute of the connection. As a result, a following message attributive to the connection has an identical module sequence. However, the module sequence to each message can be performed without re-determination by analyzing characteristics to each message. COPYRIGHT: (C)2011,JPO&INPIT

    Abstract translation: 要解决的问题：提供一种基于在通信开始时确定的参数来提供通信模块的选择，排序和消除的方法和系统。 解决方案：根据该方法和系统，根据接收连接确定的标准确定模块的顺序。 该标准作为连接的属性。 因此，连接的以下消息属性具有相同的模块序列。 然而，通过分析每个消息的特征，可以不重新确定每个消息的模块序列。 版权所有（C）2011，JPO＆INPIT

    Pluggable contact resolution
    27.
    发明专利
    Pluggable contact resolution 有权
    可连接联系方式

    公开(公告)号：JP2011004386A

    公开(公告)日：2011-01-06

    申请号：JP2010074120

    申请日：2010-03-29

    Applicant: Avaya Inc ,  アバイア インク.

    Inventor： BRUNSON GORDON R ,  LUKAC TIBOR ,  RAVIPATI CHANDRA

    IPC: H04M3/00 ,  G06F15/00 ,  H04L12/56 ,  H04M11/00

    CPC classification number: H04L29/12122 ,  H04L61/1547 ,  H04L65/1006 ,  H04L65/1069 ,  H04L65/1096 ,  H04L67/24 ,  H04M3/46

    Abstract: PROBLEM TO BE SOLVED: To implement a pluggable extension.SOLUTION: Methods, devices and systems are provided which are applied to a unique set of a user population to handle their preferred and user-centric alerting relationships. The pluggable extension allows a user to have their personalized contact resolution algorithm applied by a server to calls initiated by them or directed toward them. The contact resolution algorithm is pluggable to any server and does not need to be built into the server itself. Moreover, multiple users can refer to and use the same pluggable contact resolution algorithm.

    Abstract translation: 要解决的问题：实现可插拔扩展。解决方案：提供了将方法，设备和系统应用于唯一的用户群集，以处理其首选和以用户为中心的警报关系。 可插拔扩展允许用户使他们的个性化接触解决算法由服务器应用于由他们发起或指向他们的呼叫。 联系解析算法可插入任何服务器，不需要内置到服务器本身。 此外，多个用户可以参考并使用相同的可插拔接触分辨率算法。

    Split-plane wireless network architecture
    28.
    发明专利
    Split-plane wireless network architecture 有权
    分布式平面无线网络架构

    公开(公告)号：JP2010268458A

    公开(公告)日：2010-11-25

    申请号：JP2010110778

    申请日：2010-05-13

    Applicant: Avaya Inc ,  アバイア インコーポレーテッド

    Inventor： KARUNAKARAN KUMARA DAS ,  CHOUDHARY SEEMANT ,  STANISLAUS WILLIAM ,  RAVI TILAK

    IPC: H04W92/14 ,  H04L12/56

    CPC classification number: H04L45/42 ,  H04L12/467 ,  H04L45/04 ,  H04W40/24

    Abstract: PROBLEM TO BE SOLVED: To provide a split-plane mobility network architecture which separates control and data plane operations typically encapsulated in a conventional wireless controller. SOLUTION: Configurations provide a unified split-plane mobility switch that separates the data transport and switching in a separate hardware element, and performs control plane operations via exchanges with a centralized topology, rather than simply by adjacent switches within range. In contrast to conventional switch deployment, in which the same switch handles processing demands of the control plane and the data plane, the disclosed approach separates the data plane processing base by employing a mobility agent to define adjacent switch visibility. Thus, the routing capabilities of the data plane may be enhanced, such as to handle increasingly bandwidth-hungry applications of the same user base, without uprooting the infrastructure defined by the control plane. COPYRIGHT: (C)2011,JPO&INPIT

    Abstract translation: 要解决的问题：提供分离平面移动性网络架构，其分离通常封装在常规无线控制器中的控制和数据平面操作。 解决方案：配置提供了一个统一的分裂平面移动交换机，它将数据传输和交换分开在一个单独的硬件元素中，并通过与集中式拓扑的交换执行控制平面操作，而不是简单地通过范围内的相邻交换机执行控制平面操作。 与传统的交换机部署相反，其中相同的交换机处理控制平面和数据平面的处理需求，所公开的方法通过使用移动性代理来分隔数据平面处理基站以限定相邻的交换机可见性。 因此，可以增强数据平面的路由能力，例如处理相同用户群的越来越多的带宽需求的应用，而不用根除由控制平面定义的基础设施。 版权所有（C）2011，JPO＆INPIT

    Efficient and cost-effective distribution call admission control
    29.
    发明专利
    Efficient and cost-effective distribution call admission control 有权
    有效和有效的分配呼叫入场控制

    公开(公告)号：JP2010268454A

    公开(公告)日：2010-11-25

    申请号：JP2010104822

    申请日：2010-04-30

    Applicant: Avaya Inc ,  アバイア インク.

    Inventor： LUIGI GENTILE POLESE ,  HASERODT KURT H ,  KENNETH OWEN MICHIE ,  RAVIPATI CHANDRA ,  WOODS SCOTT M

    IPC: H04M3/00 ,  H04L12/56

    CPC classification number: H04L65/1046 ,  H04L65/80 ,  H04Q3/0062

    Abstract: PROBLEM TO BE SOLVED: To provide a distributed call control system that can allot bandwidth amongst several call controllers. SOLUTION: The distributed call control system includes one or more servers that execute two or more instances of call processing servers that administer call control. The call processing servers form a cluster or group. The cluster members negotiate and determine bandwidth allocation amongst the members. If a member requires more bandwidth, the call processing server, of that member, assesses its own needs and requests more bandwidth from other members. The negotiation and requests for bandwidth are accomplished with a set of dynamic and static bandwidth data that regiment the control of the bandwidth. COPYRIGHT: (C)2011,JPO&INPIT

    Abstract translation: 要解决的问题：提供一种可在多个呼叫控制器之间分配带宽的分布式呼叫控制系统。 解决方案：分布式呼叫控制系统包括执行管理呼叫控制的呼叫处理服务器的两个或多个实例的一个或多个服务器。 呼叫处理服务器组成一个集群或组。 集群成员协商并确定成员之间的带宽分配。 如果一个成员需要更多的带宽，则该成员的呼叫处理服务器会评估其自己的需求，并从其他成员请求更多的带宽。 带宽的协商和请求是通过一组动态和静态带宽数据完成的，这些带宽数据用于控制带宽。 版权所有（C）2011，JPO＆INPIT

    Join-us call-log and call-answer messages
    30.
    发明专利
    Join-us call-log and call-answer messages 审中-公开
    加入我们的电话和电话回复

    公开(公告)号：JP2010259070A

    公开(公告)日：2010-11-11

    申请号：JP2010098348

    申请日：2010-04-22

    Applicant: Avaya Inc ,  アバイア インコーポレーテッド

    Inventor： BRUNSON GORDON

    IPC: H04M3/56

    CPC classification number: H04M3/56 ,  H04L65/1096 ,  H04L65/403 ,  H04M2203/5018

    Abstract: PROBLEM TO BE SOLVED: To provide methods, devices and systems for facilitating an ad-hoc conference. SOLUTION: A method for facilitating an ad-hoc conference employs a "join-us" concept that links functionality in non-real-time messaging systems with a real-time ongoing state of call information in a communications network 104. Thus, the spontaneity and security of an ad-hoc conference call are combined with the join-as-you-can nature of messaging and reservation of conference bridges. COPYRIGHT: (C)2011,JPO&INPIT

    Abstract translation: 要解决的问题：提供便利临时会议的方法，设备和系统。 解决方案：用于促进自组织会议的方法采用将非实时消息收发系统中的功能与通信网络104中的实时呼叫信息状态相链接的“加入我们”概念。因此 会议电话的自发性和安全性与会议桥的消息传递和预留的即用即用性质相结合。 版权所有（C）2011，JPO＆INPIT

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