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    SCALABLE CONFERENCE BRIDGE
    22.
    发明申请
    SCALABLE CONFERENCE BRIDGE 审中-公开
    可扩展会议桥

    公开(公告)号：WO2008085662A1

    公开(公告)日：2008-07-17

    申请号：PCT/US2007/087530

    申请日：2007-12-14

    Applicant: CISCO TECHNOLOGY, INC. ,  SHAFFER, Shmuel ,  PATEL, Labhesh ,  JAIN, Mukul ,  KUMAR, Sanjeev

    Inventor： SHAFFER, Shmuel ,  PATEL, Labhesh ,  JAIN, Mukul ,  KUMAR, Sanjeev

    IPC: H04L12/16

    CPC classification number: H04L65/1093 ,  H04L12/1818 ,  H04L12/1877 ,  H04L65/403 ,  H04M3/567 ,  H04N7/15

    Abstract: In one embodiment, a conference bridge receives a call initiated by a first caller endpoint. The conference bridge identifies a conference to which the call requests entry and determines whether the conference bridge has available resources to process the call. The conference bridge enables the call to join the conference via a second conference bridge associated with a second caller endpoint participating in the conference according to whether the conference bridge has available resources to process the call.

    Abstract translation: 在一个实施例中，会议桥接收由第一呼叫者端点发起的呼叫。 会议桥标识呼叫请求条目的会议，并确定会议桥是否有可用的资源来处理呼叫。 会议桥使得能够根据会议桥是否具有可用资源来处理呼叫，通过与参与会议的第二呼叫者端点相关联的第二会议桥来呼叫加入会议。

    METHOD AND SYSTEM FOR INSERTING ADVERTISEMENTS IN UNIFIED MESSAGING SOLUTIONS
    23.
    发明申请
    METHOD AND SYSTEM FOR INSERTING ADVERTISEMENTS IN UNIFIED MESSAGING SOLUTIONS 审中-公开

    公开(公告)号：WO2007127650A3

    公开(公告)日：2007-11-08

    申请号：PCT/US2007/066837

    申请日：2007-04-18

    Applicant: CISCO TECHNOLOGY, INC. ,  PATEL, Labhesh ,  SHAFFER, Shmuel ,  GATZKE, Alan ,  JAIN, Mukul

    Inventor： PATEL, Labhesh ,  SHAFFER, Shmuel ,  GATZKE, Alan ,  JAIN, Mukul

    IPC: G06F17/21

    Abstract: A method and an apparatus for inserting an included message into an e-mail message, wherein the e-mail message is transferred through a unified messaging solution have been provided. In one embodiment, the unified messaging solution detects transmission of a voice mail message as the e-mail attachment. The voice mail message is received by a system that facilitates the transfer of the e-mail message. The system associates the included message with the voice mail message. The included message is inserted into the e-mail message. The system sends the e-mail message along with the included message and the attached voice mail message to an intended user. In a preferred embodiment, the included message is an advertising message.

    OPTIMISING THE RATE OF SPEECH OF CALL CENTER AGENTS WITH RESPECT TO THE CALL
    24.
    发明申请
    OPTIMISING THE RATE OF SPEECH OF CALL CENTER AGENTS WITH RESPECT TO THE CALL 审中-公开
    优化呼叫中心代理人的电话率

    公开(公告)号：WO2007064518A1

    公开(公告)日：2007-06-07

    申请号：PCT/US2006/044913

    申请日：2006-11-17

    Applicant: CISCO TECHNOLOGY, INC. ,  KHOURI, Joseph, F. ,  JAIN, Mukul ,  PATEL, Labhesh ,  KUMAR, Sanjeev

    Inventor： KHOURI, Joseph, F. ,  JAIN, Mukul ,  PATEL, Labhesh ,  KUMAR, Sanjeev

    IPC: H04M3/51

    CPC classification number: H04M3/51 ,  H04M3/42068 ,  H04M3/5233 ,  H04M2203/2011 ,  H04M2203/2061

    Abstract: A system and method for handling a call from a caller to a call center includes an automatic call distributor (ACD) to receive the call and to route the call to an agent. A module operates to compute a rate of speech of the caller, and a display graphically displays the rate of speech of the caller to the agent during the call session. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure. It is submitted with the understanding that it will not be used to interpret or limit the scope or meaning of the claims.

    Abstract translation: 用于处理从呼叫者到呼叫中心的呼叫的系统和方法包括接收呼叫并将呼叫路由到代理的自动呼叫分配器（ACD）。 模块用于计算呼叫者的语音速率，并且显示器在呼叫会话期间以图形方式将呼叫者的语音速率显示给代理。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。 提交它的理解是，它不会用于解释或限制权利要求的范围或含义。

    DYNAMIC AND HYBRID RFID
    25.
    发明申请
    DYNAMIC AND HYBRID RFID 审中-公开
    动态和混合RFID

    公开(公告)号：WO2006107613A1

    公开(公告)日：2006-10-12

    申请号：PCT/US2006/010736

    申请日：2006-03-24

    Applicant: CISCO TECHNOLOGY, INC. ,  SHAFFER, Shmuel ,  CHAHROURI, Gebran ,  SARKAR, Shantanu ,  PATEL, Labhesh ,  KHOURI, Joseph

    Inventor： SHAFFER, Shmuel ,  CHAHROURI, Gebran ,  SARKAR, Shantanu ,  PATEL, Labhesh ,  KHOURI, Joseph

    IPC: G08B1/08 ,  G08B13/14

    CPC classification number: G06K17/0022 ,  G06K2017/0051 ,  G06Q10/08 ,  G06Q10/087 ,  G06Q50/30

    Abstract: An active or dynamic RFID tag (306, 312, 318, 360, 500) that actively provides current status information regarding a particular item, and mechanisms for recognizing dynamic RFID information read from such RFID tag. Static identifying information regarding the particular item is provided either by the same active/dynamic RFID tag or by a different passive RFID tag (320). The actively provided status information corresponds to changes in the item's status (608). Active RFID tags are positioned next to one or more components (304, 310, 316) within a system (300) so that each active RFID tag is powered and transmitting its information only when its corresponding component is operational; i.e., the active RFID tag either transmits or fails to transmit based on its component's status state. An RFID reader (700, 800) can then know that a system has a failing component when the component's corresponding active RFID tag is not transmitting its RFID information.

    Abstract translation: 主动或动态RFID标签（306,312,318,360,500）主动地提供关于特定项目的当前状态信息，以及用于识别从这样的RFID标签读取的动态RFID信息的机制。 关于特定项目的静态识别信息由相同的有源/动态RFID标签或不同的无源RFID标签提供（320）。 主动提供的状态信息对应于项目状态的变化（608）。 有源RFID标签位于系统（300）内的一个或多个组件（304,310,316）旁边，使得每个有源RFID标签仅在其对应组件可操作时被供电并传送其信息; 即，有源RFID标签基于其组件的状态来传输或不发送。 然后，当RFID组件的相应的有源RFID标签不发送其RFID信息时，RFID读取器（700,800）可以知道系统具有故障组件。

    METHOD AND SYSTEM FOR CONDUCTING CONFERENCE CALLS WITH OPTIONAL VOICE TO TEXT TRANSLATION
    28.
    发明申请
    METHOD AND SYSTEM FOR CONDUCTING CONFERENCE CALLS WITH OPTIONAL VOICE TO TEXT TRANSLATION 审中-公开
    使用可选语音传输会议呼叫的方法和系统进行文本翻译

    公开(公告)号：WO2003071774A1

    公开(公告)日：2003-08-28

    申请号：PCT/US2003/004042

    申请日：2003-02-11

    Applicant: CISCO TECHNOLOGY, INC.

    Inventor： SARKAR, Shantanu ,  PATEL, Labhesh ,  SHAFFER, Shmuel

    IPC: H04M3/56

    CPC classification number: H04M3/42221 ,  H04M3/567 ,  H04M7/1205 ,  H04M2201/38 ,  H04M2201/40 ,  H04M2201/60 ,  H04M2203/2061 ,  H04M2203/609

    Abstract: According to one embodiment of the invention, a method for conducting a conference call between two or more participants (16) is provided. The method includes receiving an indication of a request for text from a participant (16). The method also includes converting, in response to the indication, any speech of the other participants of the conference call into text. The method also includes sending the text to a device associated with the participant who requested test. The device is operable to display the text.

    Abstract translation: 根据本发明的一个实施例，提供了一种用于在两个或多个参与者（16）之间进行电话会议的方法。 该方法包括从参与者（16）接收对文本的请求的指示。 该方法还包括响应于指示将会议呼叫的其他参与者的任何语音转换为文本。 该方法还包括将文本发送到与请求测试的参与者相关联的设备。 该设备可操作以显示文本。

    PRIORITY INDICATION FOR VOICE OVER INTERNET PROTOCOL CALLS
    29.
    发明申请
    PRIORITY INDICATION FOR VOICE OVER INTERNET PROTOCOL CALLS 审中-公开
    互联网协议语音优先指示

    公开(公告)号：WO2003058931A1

    公开(公告)日：2003-07-17

    申请号：PCT/US2002/039504

    申请日：2002-12-11

    Applicant: CISCO TECHNOLOGY, INC.

    Inventor： PATEL, Labhesh ,  SARKAR, Shantanu ,  SHAFFER, Shmuel

    IPC: H04M3/436

    CPC classification number: H04M3/436 ,  H04M7/006

    Abstract: A method for indicating the priority of a Voice Over Internet Protocol (VoIP) call includes receiving a dialed number (200) for a connection, generating a call set up request including the dialed number (205), receiving a priority for the call based on user input provided contemporaneously with the dialed number, generating a priority indicator based on the priority (215), and transmitting the call setup request (220) and priority indicator to a destination device.

    Abstract translation: 一种用于指示因特网协议语音（VoIP）呼叫的优先级的方法包括：接收用于连接的拨号号码（200），产生包括拨打号码（205）的呼叫建立请求，基于 用户输入同时提供所拨号码，根据优先级产生优先级指示符（215），并将呼叫建立请求（220）和优先级指示符发送到目的地设备。

    INTERACTION BASED ON FACIAL RECOGNITION OF CONFERENCE PARTICIPANTS
    30.
    发明申请
    INTERACTION BASED ON FACIAL RECOGNITION OF CONFERENCE PARTICIPANTS 审中-公开
    基于会议参与者的真实认可的相互作用

    公开(公告)号：WO2008045153A2

    公开(公告)日：2008-04-17

    申请号：PCT/US2007/017569

    申请日：2007-08-07

    Applicant: CISCO TECHNOLOGY, INC. ,  PATEL, Labhesh ,  JAIN, Mukul ,  KHOURI, Joseph, F.

    Inventor： PATEL, Labhesh ,  JAIN, Mukul ,  KHOURI, Joseph, F.

    IPC: H04N7/14

    CPC classification number: H04N7/15

    Abstract: In one embodiment, a method includes capturing a facial image of a participant to a video conference session from a video stream of the video conference session. A database containing a plurality a stored facial images is then accessed in an attempt to match the facial image with one of the stored facial images. Each stored facial image is associated with information in the database associated with a person, the information being retrieved in the event of a match. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

    Abstract translation: 在一个实施例中，一种方法包括从视频会议会话的视频流捕获参加者的面部图像到视频会议会话。 然后访问包含多个存储的面部图像的数据库，以尝试将面部图像与存储的面部图像之一进行匹配。 每个存储的面部图像与与人相关联的数据库中的信息相关联，所述信息在匹配的情况下被检索。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。

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