Voice/data-formatted telephone information storage and retrieval system
    21.
    发明授权
    Voice/data-formatted telephone information storage and retrieval system 失效
    语音/数据格式的电话信息存储和检索系统

    公开(公告)号:US4918322A

    公开(公告)日:1990-04-17

    申请号:US254305

    申请日:1988-10-06

    Abstract: A synthesized message storage and retrieval generates response messages by concatentating a sequence of words that have been recorded in digital memory in the voice of the operator in accordance with prescribed inflection characteristics. By linking together phrases or words having selectively chosen inflections in the voice of the operator, the resulting vocalized message will more naturally simulate the manner of speech of the operator and thereby provide a more realistic verbalization of the message to the customer. In accordance with the communications functionality of the operator's voice message assembly mechanism, the system performs a plurality of tasks for the operator, including automatically answering all incoming calls with a prerecorded phrase dependent on the type of call being serviced and, by means of an auxiliary audio interface with the call director, the output message can be delivered to the customer whether or not the operator is connected to the call. In addition, rather than audibly vocalizing the message out to the calling subscriber, when retrieved from memory the contents of the message are transmitted in digital format, so that they may be captured and visually indicated to the customer via a digital display provided in the calling subscriber' s telephone equipment.

    Abstract translation: 合成消息的存储和检索通过根据规定的变形特征将操作员的语音中已经记录在数字存储器中的字序列生成响应消息。 通过将具有选择性选择的变形的短语或词连接在操作者的语音中,所得到的发声消息将更自然地模拟操作者的语言的方式,从而向消费者提供更实际的消息语言。 根据操作员语音消息组合机构的通信功能,系统为操作员执行多个任务,包括根据正在服务的呼叫类型,用预先录制的短语自动应答所有来电,并通过辅助 与呼叫总监的音频接口,无论操作员是否连接到呼叫,输出消息都可以传送给客户。 另外,当从存储器检索到消息的内容时,不是以主叫用户的方式将消息发出声音,而是以数字格式发送消息,从而可以通过呼叫中提供的数字显示向客户捕获和视觉地指示它们 用户电话设备。

    SERVICE SERVER APPARATUS, SERVICE PROVIDING METHOD, AND SERVICE PROVIDING PROGRAM
    22.
    发明申请
    SERVICE SERVER APPARATUS, SERVICE PROVIDING METHOD, AND SERVICE PROVIDING PROGRAM 有权
    服务服务器设备,服务提供方法和服务提供程序

    公开(公告)号:US20140066022A1

    公开(公告)日:2014-03-06

    申请号:US13816457

    申请日:2012-05-24

    Abstract: A service server apparatus is provided which can easily cope with a correction of an error of a task performed based on the content of verbal speeches of a speaker. The service server apparatus includes a service activating unit that receives an instruction for performing a different task from a task performed by an application relating to a speech communication, a telephone/call control enabler that records verbal speeches of the speaker during a speech communication between a plurality of speech communication terminal device, a speech recognizing enabler which performs a task based on the recorded speeches and which generates task data including text data representing the result of the performance and speech data representing the result of the performance, a text translating enabler, and a speech synthesizing enabler.

    Abstract translation: 提供一种服务服务器装置,其可以容易地处理基于说话者的口头演讲的内容而执行的任务的错误的校正。 服务服务器装置包括服务激活单元,其从与语音通信相关的应用执行的任务中接收用于执行不同任务的指令,电话/呼叫控制使能器,其在一个语音通信期间的语音通信期间记录说话者的口头演讲 多个语音通信终端设备,语音识别使能器,其基于所记录的演讲执行任务,并且生成包括表示演奏结果的文本数据的任务数据和表示演奏结果的语音数据,文本翻译启动器和 一个语音合成使能器。

    SYSTEMS AND METHODS OF PROVIDING COMMUNICATIONS ON A SOFTWARE PLATFORM
    23.
    发明申请
    SYSTEMS AND METHODS OF PROVIDING COMMUNICATIONS ON A SOFTWARE PLATFORM 审中-公开
    在软件平台上提供通信的系统和方法

    公开(公告)号:US20130223436A1

    公开(公告)日:2013-08-29

    申请号:US13857621

    申请日:2013-04-05

    Inventor: TZAHI EFRATI

    Abstract: A computer implemented method of delivering a message is disclosed. The method includes generating a call activation interface on a software platform. The call activation interface is associated with at least one discrete item from a plurality of discrete items on the software platform. The method further includes presenting a list of a plurality of contacts in response to a selection of the call activation interface, receiving at least one contact from the list, and generating a call setup request directed to the at least one contact. The call setup request includes an announcement message that includes information associated with the discrete item.

    Abstract translation: 公开了一种递送消息的计算机实现方法。 该方法包括在软件平台上生成呼叫激活界面。 呼叫激活接口与来自软件平台上的多个离散项目的至少一个离散项目相关联。 所述方法还包括响应于所述呼叫激活界面的选择来呈现多个联系人的列表,从所述列表接收至少一个联系人,以及生成指向所述至少一个联系人的呼叫建立请求。 呼叫建立请求包括包括与离散项相关联的信息的通知消息。

    Wearable display interface client
    24.
    发明申请
    Wearable display interface client 审中-公开
    穿戴式显示界面客户端

    公开(公告)号:US20090051649A1

    公开(公告)日:2009-02-26

    申请号:US12220202

    申请日:2008-07-21

    Abstract: A wearable display interface that during operation is in short-range, wireless bidirectional communication with a server, related methods, and systems including the interface and server. The wearable interface includes a power supply driving a processor that is operatively coupled to a visual display and a wireless interface where the wearable display interface further includes an attachment interface for linking the display interface to a user's body, such as wrist or neck, or apparel. The server is preferably a mobile telephone where the display interface is a client. In addition, the interface can further function as a speaker and/or microphone to received and/or accept verbalized data, such as input instructions or communication commands. Intentional distribution of processing across the server and client ensures that the interface maintains a small and efficient form factor.

    Abstract translation: 一种可佩戴的显示界面,在操作过程中与服务器进行短距离无线双向通信,相关方法以及包括接口和服务器在内的系统。 所述可穿戴接口包括驱动处理器的电源,所述处理器可操作地耦合到可视显示器和无线接口,其中所述可穿戴显示接口还包括用于将所述显示界面链接到用户身体(例如手腕或颈部)或服装 。 服务器优选地是显示界面是客户端的移动电话。 此外,该接口还可以用作扬声器和/或麦克风以接收和/或接受诸如输入指令或通信命令之类的语言数据。 通过服务器和客户端的故意分配处理可确保接口保持小而高效的外形。

    Call recording system with multiple call data access options
    25.
    发明申请
    Call recording system with multiple call data access options 审中-公开
    具有多个呼叫数据访问选项的呼叫记录系统

    公开(公告)号:US20040136504A1

    公开(公告)日:2004-07-15

    申请号:US10744665

    申请日:2003-12-23

    Inventor: Chun-I Wu

    CPC classification number: H04M1/65 H04M2201/26

    Abstract: A call recording system includes a processing module operable in a call recording mode for storing compressed call data in a data storage device. The processing module is further operable in a selected one of a near data access mode, where call data retrieval is conducted under the control of a telephone handset connected to the system, a remote data access mode, where call data retrieval is conducted under the control of a remote terminal connected to the system via a telephone network, and a computer network access mode, where call data retrieval is conducted through a computer network connection with the system.

    Abstract translation: 呼叫记录系统包括处理模块,可以在呼叫记录模式下操作,用于在数据存储装置中存储压缩的呼叫数据。 处理模块还可以在接近数据访问模式中的所选择的一个中操作,其中在连接到系统的电话手机的控制下进行呼叫数据检索,远程数据访问模式,其中在控制下进行呼叫数据检索 通过电话网络连接到系统的远程终端以及计算机网络访问模式,其中通过与系统的计算机网络连接进行呼叫数据检索。

    Fully digital call processing platform
    26.
    发明授权
    Fully digital call processing platform 失效
    全数字呼叫处理平台

    公开(公告)号:US5818912A

    公开(公告)日:1998-10-06

    申请号:US551538

    申请日:1995-11-01

    CPC classification number: H04Q11/04 H04M3/493 H04M2201/26

    Abstract: A fully digital voice response system is disclosed. The system comprises a digital processor and a circuit for coupling the digital processor to a digital computer and a digital telephone network, the coupling circuit being a fully digital communications path. The system receives digital data from an instrument coupled to the digital telephone network, translates the received data into a digital computer query and transmits the query to the digital computer via the digital telephone network. The processor also receives digital data from the digital computer, translates the digital data into digital data representing a voice, facsimile or data for a digital computer and transmits the data via digital telephone lines to the instrument. In this manner, the system receives a command from a person and responds to the command with data retrieved from the digital computer, the system presenting the data to the person in voice or facsimile form or in a form suitable for reception by another digital computer. Because the system operates entirely with data in digital form, it is free from the slowness, inefficiency, error and infidelity inherent in fully analog or hybrid analog/digital systems.

    Abstract translation: 公开了一种全数字语音应答系统。 该系统包括数字处理器和用于将数字处理器耦合到数字计算机和数字电话网络的电路,耦合电路是完全数字通信路径。 该系统从耦合到数字电话网络的仪器接收数字数据,将接收到的数据转换成数字计算机查询,并通过数字电话网将查询发送到数字计算机。 处理器还从数字计算机接收数字数据,将数字数据转换为数字计算机的表示语音,传真或数据的数字数据,并通过数字电话线将数据发送到仪器。 以这种方式,系统从人员接收命令,并用数字计算机检索的数据对该命令进行响应,该系统以语音或传真的形式或以适合于另一数字计算机接收的形式向人发送数据。 由于系统完全采用数字形式的数据运行,因此无需完全模拟或混合模拟/数字系统固有的缓慢,低效,错误和不忠。

    SCALABLE NETWORKED MULTIMEDIA SYSTEM AND APPLICATIONS
    29.
    发明申请
    SCALABLE NETWORKED MULTIMEDIA SYSTEM AND APPLICATIONS 审中-公开
    可扩展网络多媒体系统和应用

    公开(公告)号:WO99023560A1

    公开(公告)日:1999-05-14

    申请号:PCT/US1998/023596

    申请日:1998-11-04

    Abstract: A networked multimedia system (10) comprises a plurality of networks (40) and at least one storage server (100). A signal path interconnects the workstations (12) and the storage server (100). Each workstation (40) includes video and audio reproduction capabilities, as well as video and audio capture capabilities. Any given storage server (100) comprises a set of storage cells (120) that operate under the direction of a storage cell manager (160). A storage cell (120) may include one or more encoding (132) and transcoding converters configured to convert or transform audio and video signals originating at a workstation into a form suitable for storage. A storage cell (120) may further include one or more decoding converters (134) configured to convert stored signals into a form suitable for audio and video signal reproduction at a workstation. Each storage cell (120) additionally includes at least one storage device (150) and storage device controller (152) capable of storing, for later retrieval, signals generated by one or more converters. The storage cell controller responds to signals received from the workstations (40), and oversees the operation of the storage cells to facilitate the storage of converted audio and video signals in at least one file that can be simultaneously accessed by one or more application programs executing on one or more workstions

    Abstract translation: 网络多媒体系统(10)包括多个网络(40)和至少一个存储服务器(100)。 信号路径将工作站(12)和存储服务器(100)互连。 每个工作站(40)包括视频和音频再现功能,以及视频和音频捕获功能。 任何给定的存储服务器(100)包括在存储单元管理器(160)的方向下操作的一组存储单元(120)。 存储单元(120)可以包括一个或多个编码(132)和代码转换转换器,其被配置为将始发于工作站的音频和视频信号转换或转换成适合于存储的形式。 存储单元(120)还可以包括一个或多个解码转换器(134),其被配置为将存储的信号转换成适合在工作站处进行音频和视频信号再现的形式。 每个存储单元(120)还包括能够存储以供检索由一个或多个转换器产生的信号的至少一个存储设备(150)和存储设备控制器(152)。 存储单元控制器响应从工作站(40)接收的信号,并监视存储单元的操作,以便于将转换的音频和视频信号存储在可由一个或多个应用程序执行的至少一个文件中同时存取 在一个或多个工作台上

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