Methods and systems for providing on-line bills for use in communications services
    331.
    发明授权
    Methods and systems for providing on-line bills for use in communications services 有权
    提供在线通行服务使用的方法和系统

    公开(公告)号:US07734025B2

    公开(公告)日:2010-06-08

    申请号:US10425314

    申请日:2003-04-29

    Inventor: Nathan B. Baker

    Abstract: A communications system provides a bill for services provided to a user of the system, to a display device via a network. The display device may be a personal computer and the network may be the Internet, for example. A plurality of users may be parties to an account with the system and an indicator of the one of the plurality of users requesting a service may be associated with an entry in the bill for the requested service. A bill for communications services requested by a first party with respect to a second party may include an indicator, such as a name and/or location information, of the second party. The user may also have an option of receiving a bill without indicators. Information about a second party associated with a requested service may be transferred to a contacts folder maintained by the communications system. Methods and systems are disclosed.

    Abstract translation: 通信系统向系统的用户提供用于经由网络向显示设备提供的服务的帐单。 显示装置可以是个人计算机,并且网络可以是例如因特网。 多个用户可以是与系统的帐户的缔约方,并且请求服务的多个用户中的一个的指示符可以与用于所请求的服务的帐单中的条目相关联。 第一方针对第二方请求的通信服务的帐单可以包括第二方的指示符,诸如名称和/或位置信息。 用户还可以具有接收没有指示符的账单的选项。 关于与请求的服务相关联的第二方的信息可以被传送到由通信系统维护的联系人文件夹。 公开了方法和系统。

    Spatialization arrangement for conference call
    332.
    发明授权
    Spatialization arrangement for conference call 失效
    电话会议空间化安排

    公开(公告)号:US07724885B2

    公开(公告)日:2010-05-25

    申请号:US11179347

    申请日:2005-07-11

    CPC classification number: H04M3/56 H04M1/6016 H04M2201/41

    Abstract: A method for distinguishing speakers in a conference call of a plurality of participants, in which method speech frames of the conference call are received in a receiving unit, which speech frames include encoded speech parameters. At least one parameter of the received speech frames is examined in an audio codec of the receiving unit, and the speech frames are classified to belong to one of the participants, the classification being carried out according to differences in the examined at least one speech parameter. These functions may be carried out in a speaker identification block, which is applicable in various positions of a teleconferencing processing chain. Finally, a spatialization effect is created in a terminal reproducing the audio signal according to notified differences by placing the participants at distinct positions in an acoustical space of the audio signal.

    Abstract translation: 一种用于区分多个参与者的电话会议中的扬声器的方法,其中在接收单元中接收会议呼叫的语音帧,哪些语音帧包括编码语音参数。 在接收单元的音频编解码器中检查接收到的语音帧的至少一个参数,并且将语音帧分类为属于其中一个参与者,根据所检查的至少一个语音参数的差异进行分类 。 这些功能可以在可应用于电话会议处理链的各种位置的扬声器识别块中进行。 最后,通过将参与者放置在音频信号的声音空间中的不同位置,根据所通知的差异在终端再生音频信号的终端中产生空间化效果。

    SYSTEM AND METHOD FOR AUTOMATIC CALL SEGMENTATION AT CALL CENTER
    333.
    发明申请
    SYSTEM AND METHOD FOR AUTOMATIC CALL SEGMENTATION AT CALL CENTER 有权
    呼叫中心自动呼叫分段系统及方法

    公开(公告)号:US20100104086A1

    公开(公告)日:2010-04-29

    申请号:US12257037

    申请日:2008-10-23

    Applicant: Youngja Park

    Inventor: Youngja Park

    Abstract: A system and method for automatic call segmentation including steps and means for automatically detecting boundaries between utterances in the call transcripts; automatically classifying utterances into target call sections; automatically partitioning the call transcript into call segments; and outputting a segmented call transcript. A training method and apparatus for training the system to perform automatic call segmentation includes steps and means for providing at least one training transcript with annotated call sections; normalizing the at least one training transcript; and performing statistical analysis on the at least one training transcript.

    Abstract translation: 一种用于自动呼叫分段的系统和方法,包括用于自动检测呼叫转录中的话语之间的边界的步骤和装置; 自动将话语分类为目标通话部分; 自动将通话记录分成通话段; 并输出分段呼叫转录。 用于训练系统执行自动呼叫分段的训练方法和装置包括用于提供至少一个具有注释呼叫部分的训练成绩单的步骤和装置; 规范化至少一个训练成绩单; 以及对所述至少一个训练成绩单执行统计分析。

    OUTBOUND DIALOGUE SYSTEM AND DIALOGUE OPERATION METHOD
    334.
    发明申请
    OUTBOUND DIALOGUE SYSTEM AND DIALOGUE OPERATION METHOD 有权
    OUTBOUND对话系统和对话操作方法

    公开(公告)号:US20090268882A1

    公开(公告)日:2009-10-29

    申请号:US12428243

    申请日:2009-04-22

    Abstract: A dialogue system and a speech dialogue operation method are provided. In the system, an inquiry speech signal is generated according to data for specific person and is transferred to a receiver. In response to the inquiry speech signal, a reply speech signal is generated by the receiver, and after the reply speech signal is recognized, a speech correspondence signal is obtained. A ID recognition procedure is performed according to the speech correspondence signal, and a dialogue control signal is generated according to the result of the ID recognition procedure, and accordingly, a response speech signal is generated and transferred to the receiver to continue or terminate the dialogue. When the receiver is recognized to be matched with the specific person, a message delivering procedure is performed to deliver a message to be transferred to the specific person to the receiver.

    Abstract translation: 提供对话系统和语音对话操作方法。 在系统中,根据特定人物的数据生成查询语音信号,并将其传送到接收机。 响应于询问语音信号,由接收机生成应答语音信号,并且在应答语音信号被识别之后,获得语音对应信号。 根据语音对应信号进行ID识别程序,根据ID识别程序的结果生成对话控制信号,生成响应语音信号并将其传送到接收机继续或终止对话 。 当接收器被识别为与特定人物匹配时,执行消息传递过程以将要传送到特定人的消息传送到接收者。

    Communications methods and systems using voiceprints
    335.
    发明申请
    Communications methods and systems using voiceprints 审中-公开
    使用声纹的通信方法和系统

    公开(公告)号:US20090252304A1

    公开(公告)日:2009-10-08

    申请号:US12154778

    申请日:2008-05-27

    CPC classification number: H04M3/4878 H04M3/42068 H04M3/4931 H04M2201/41

    Abstract: In communications systems where multiple users may be associated with the same account, the voiceprint of a user is used to identify a profile of the user, facilitating identification of the user's preferences without requesting additional information from the user. The system may also monitor messages played to individual users, to control the playing of the messages to users. Calls made by users associated with the same account may be allocated to the caller initiating the call in bills, based on voiceprints. Voiceprints may be collected for use in deriving voiceprint samples during registration of a user with the system and during conversations between the user and the system. A voiceprint comparison threshold may be set based on the type of phone calling the system, to compensate for noise. Changes in phone numbers and/or addresses of users are monitored and the threshold is adjusted if changes are found.

    Abstract translation: 在多个用户可能与同一帐户相关联的通信系统中,用户的声纹用于识别用户的简档,便于识别用户的偏好而不需要用户的附加信息。 该系统还可以监视对各个用户播放的消息,以控制向用户播放消息。 基于声波纹的用户可以将与同一帐户相关联的用户的呼叫分配给呼叫者发起账单。 可以收集Voiceprint用于在用户与系统注册期间以及在用户与系统之间的对话期间导出声纹样本。 可以基于呼叫系统的电话的类型来设置声纹比较阈值,以补偿噪声。 监控用户的电话号码和/或地址的更改,如果发现更改,则调整阈值。

    System and method for tracking individuals
    336.
    发明授权
    System and method for tracking individuals 失效
    跟踪个人的系统和方法

    公开(公告)号:US07590232B2

    公开(公告)日:2009-09-15

    申请号:US11091129

    申请日:2005-03-28

    CPC classification number: H04M3/2281 G07C9/00158 G10L17/00 H04M2201/41

    Abstract: A client identity verification system and method which includes receiving a spoken voice sample from a client. Identifying the match of the client, verifying client information, changing parameters in a conditional database and communicating alerts based on the results. The method also includes matching the received spoken voice sample against a stored voiceprint and voiceprint template of random phrases. The method then also includes verifying the phone number of the client.

    Abstract translation: 客户身份验证系统和方法,其包括从客户端接收口语语音样本。 识别客户端的匹配,验证客户端信息,更改条件数据库中的参数以及根据结果传达警报。 该方法还包括将接收到的语音语音样本与存储的声纹和随机短语的声纹模板进行匹配。 该方法还包括验证客户端的电话号码。

    Caller Authentication System
    337.
    发明申请
    Caller Authentication System 有权
    来电认证系统

    公开(公告)号:US20090190737A1

    公开(公告)日:2009-07-30

    申请号:US12022855

    申请日:2008-01-30

    Abstract: A disclosed method of authenticating a telephone caller includes receiving an authentication request for the telephone caller that includes a voice recording of the caller and household information indicative of a household, creating a first voice pattern based on the voice recording of the caller, retrieving a second voice pattern using at least some of the household information, comparing the two voice patterns, and transmitting information indicative of the results of the comparison. The transmitted information may include information that the telephone caller is authenticated, is not authenticated, or that the comparison results were inconclusive. The method may include monitoring telephone calls with the household, and if it is determined that a voice on at least some of the telephone calls is associated with the household, creating the second voice pattern based on the voice, and associating the second voice pattern to the household. The method may further include disassociating the second voice pattern from the household if it is determined that a change of household has occurred.

    Abstract translation: 公开的认证电话呼叫者的方法包括:接收对包括呼叫者的语音记录和指示家庭的家庭信息的电话呼叫者的认证请求,基于呼叫者的语音记录创建第一语音模式,检索第二个 使用至少一些家庭信息的语音模式,比较两种语音模式,以及发送指示比较结果的信息。 所发送的信息可以包括电话呼叫者被认证,未认证的信息,或者比较结果不确定。 该方法可以包括监视与家庭的电话呼叫,并且如果确定至少一些电话呼叫中的语音与家庭相关联,则基于语音创建第二语音模式,并将第二语音模式与 家庭。 如果确定已经发生家庭变更,该方法还可以包括将第二语音模式与家庭分离。

    Facilitation of a conference call
    338.
    发明授权
    Facilitation of a conference call 有权
    促进电话会议

    公开(公告)号:US07539290B2

    公开(公告)日:2009-05-26

    申请号:US11129253

    申请日:2005-05-13

    CPC classification number: H04M3/56 H04M3/567 H04M2201/38 H04M2201/41

    Abstract: There is provided a system for facilitating a conference call. The system includes a module to generate a real-time voiceprint from a voice input of a participant in the conference call, and a module to provide information indicative of the participant based on the real-time voiceprint.

    Abstract translation: 提供了一种便于电话会议的系统。 该系统包括用于从会议呼叫中的参与者的语音输入生成实时声纹的模块,以及用于基于实时声纹提供指示参与者的信息的模块。

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