公开(公告)号：WO2016007186A1

公开(公告)日：2016-01-14

申请号：PCT/US2014/062404

申请日：2014-10-27

Applicant: BAYER HEALTHCARE LLC

Inventor： SWANZEY, Todd ,  STEFKOVIC, Greg R. ,  FU, Qiang ,  WU, Mu

IPC: H04W4/00 ,  H04W4/20 ,  H04L29/08 ,  H04W4/06

CPC classification number: H04W4/80 ,  A61B5/002 ,  A61B5/14532 ,  G06F3/016 ,  H04L63/0869 ,  H04L63/0876 ,  H04L63/107 ,  H04L67/16 ,  H04M1/7253 ,  H04M2201/18 ,  H04M2201/26 ,  H04M2250/02 ,  H04M2250/22 ,  H04W4/023 ,  H04W4/027 ,  H04W4/06 ,  H04W4/20 ,  H04W4/60 ,  H04W8/005 ,  H04W12/08 ,  H04W48/10 ,  H04W48/16 ,  H04W74/002 ,  H04W76/10 ,  H04W84/18

Abstract: Embodiments include determining a reference value on a first device; broadcasting the reference value from the first device; connecting the first device to a second device if the second device requests data from the first device; transmitting any new data if the second device requests data from the first device; generating and broadcasting a new reference value if the first device has new data; broadcasting the reference value from the first device again if the first device does not have new data; receiving a reference value in the second device from the first device; and if the received reference value does not match the stored reference value then transmitting a request from the second device for new data from the first device, receiving new data from the first device into the second device, and storing the received reference value as a new stored reference value. Numerous other aspects are provided.

Abstract translation: 实施例包括确定第一设备上的参考值; 从第一设备广播参考值; 如果所述第二设备请求来自所述第一设备的数据，则将所述第一设备连接到第二设备; 如果第二设备从第一设备请求数据，则发送任何新数据; 如果第一设备具有新数据，则生成并广播新的参考值; 如果第一设备没有新数据，则再次从第一设备广播参考值; 在所述第二设备中从所述第一设备接收参考值; 并且如果接收到的参考值与所存储的参考值不匹配，则从第二设备发送来自第一设备的新数据的请求，则从第一设备接收新数据到第二设备，并将接收到的参考值存储为新的 存储参考值。 提供了许多其他方面。

公开(公告)号：WO2015126954A1

公开(公告)日：2015-08-27

申请号：PCT/US2015/016396

申请日：2015-02-18

Applicant: 24/7 CUSTOMER, INC.

Inventor： CHANG, Andrew Liang Ping ,  KANNAN, Pallipuran V. ,  VIJAYARAGHAVAN, Ravi ,  KISSEL, Brian

IPC: G06Q30/02

CPC classification number: G06Q30/0202 ,  G06Q30/016 ,  H04M3/5166 ,  H04M2201/18 ,  H04M2203/408 ,  H04M2203/556

Abstract: A computer-implemented method and an apparatus for improving customer interaction experiences determines one or more personas associated with a customer based on customer activity on a plurality of interaction channels. One or more persona profiles corresponding to the one or more personas are generated and maintained, where a persona profile is representative of a set of behavioral traits exhibited substantially consistently by the customer when inhabiting a persona. One or more customer interactions are correlated to at least one persona based on the one or more persona profiles, where the one or more customer interactions are conducted over one or more interaction channels. An intention of the customer is predicted based on the correlation of the one or more customer interactions to the at least one persona.

Abstract translation: 用于改善客户交互经验的计算机实现的方法和装置基于多个交互频道上的客户活动确定与客户相关联的一个或多个角色。 生成和维护与一个或多个角色相对应的一个或多个角色轮廓，其中角色轮廓表示当居住人物时客户基本上一致地显示的一组行为特征。 一个或多个客户交互基于一个或多个角色配置文件与至少一个角色相关联，其中一个或多个客户交互通过一个或多个交互频道进行。 基于一个或多个客户交互与至少一个角色的相关性来预测客户的意图。

公开(公告)号：WO2015030769A1

公开(公告)日：2015-03-05

申请号：PCT/US2013/057261

申请日：2013-08-29

Applicant: UNIFY GMBH & CO. KG ,  KARIMI-CHERKANDI, Bizhan ,  KOUCHRI, Farrokh Mohammadzadeh ,  ALI, Schah Walli

Inventor： KARIMI-CHERKANDI, Bizhan ,  KOUCHRI, Farrokh Mohammadzadeh ,  ALI, Schah Walli

IPC: H04L1/00 ,  H04Q11/04

CPC classification number: H04M3/2236 ,  G10L13/04 ,  G10L15/005 ,  G10L15/26 ,  G10L25/69 ,  H04L1/0017 ,  H04L1/20 ,  H04L5/006 ,  H04L43/16 ,  H04M3/2227 ,  H04M2201/18 ,  H04M2201/39 ,  H04M2201/40 ,  H04Q11/0428 ,  H04W28/0289

Abstract: The invention relates to a communication system and a method of maintaining audio communication in a congested communication channel currently bearing the transmission of speech in audio communication between a sender side and a receiver side, the communication channel having at least one signaling channel and at least one payload channel having a quality of service. During the audio communication the quality of service of the payload channel is monitored. If the quality of service of the payload channel is below a threshold the speech at the respective sender side is converted to text; and transmitted over the retained communication channel to the respective receiver side. The text may be converted back to speech at the receiver side.

Abstract translation: 本发明涉及一种在发送方和接收方之间的音频通信中目前承载语音传输的拥塞通信信道中保持音频通信的通信系统和方法，该通信信道具有至少一个信令信道和至少一个信令信道 有效载荷信道具有服务质量。 在音频通信期间，监视有效载荷信道的服务质量。 如果有效载荷信道的服务质量低于阈值，则将相应发送机侧的语音转换为文本; 并通过保留的通信信道发送到相应的接收机侧。 文本可以在接收机侧被转换回到语音。

公开(公告)号：WO2014152272A1

公开(公告)日：2014-09-25

申请号：PCT/US2014/027148

申请日：2014-03-14

Applicant: BOSE CORPORATION

Inventor： DELLISANTI, Michael, James ,  ZAMIR, Lee

IPC: G10L25/69 ,  G10L15/26

CPC classification number: G10L25/60 ,  G10L15/26 ,  G10L25/69 ,  H04M3/2236 ,  H04M3/56 ,  H04M2201/18 ,  H04N7/147

Abstract: A device, system and method for audio transmission quality assessment that occurs during the transmission. A transmission channel such as the internet is used to transmit speech that is spoken by a human speaker, captured at a first end, and transmitted over the transmission channel for reproduction at a second end. The processors at each end of the transmission channel are configured to determine one or more characteristics of the speech such as phonemes. The phonemes are transmitted over a back channel of the transmission channel to a processor that compares the speech characteristics that were determined at both ends of the call. The participants are notified of a transmission problem that has had an effect on the intelligibility of the speech that was reproduced at the far end if the comparison does not meet a predetermined quality metric.

Abstract translation: 用于在传输期间发生的用于音频传输质量评估的设备，系统和方法。 诸如因特网之类的传输信道被用于发送在第一端捕获的由人类讲话者说出的语音，并且在第二端通过传输信道发送再现的语音。 传输信道的每一端的处理器被配置为确定语音的一个或多个特征，例如音素。 音素通过传输信道的反向信道传输到比较在呼叫两端确定的语音特征的处理器。 通知参与者如果比较不符合预定质量度量，那么对远端再现的语音的可懂度具有影响的传输问题。

公开(公告)号：WO2013186023A1

公开(公告)日：2013-12-19

申请号：PCT/EP2013/060528

申请日：2013-05-22

Applicant: ALCATEL LUCENT

Inventor： DARDENNE, Xavier ,  DROOGHAAG, Benoît

IPC: H04B3/46

CPC classification number: H04M3/362 ,  H04M3/08 ,  H04M3/26 ,  H04M2201/18

Abstract: The present invention refers to a method (65) and device (17, 19, 39) for detecting a bridged tap (45, 53) within a telecommunication line (13). In order to reliably detect bridged taps of different types, in particular wire pair bridged taps and single wire bridged taps, and/or to determine a type (T) of each detected bridged tap it is suggested that the method comprise determining (73) first transfer function data (Hlog) that characterize an actual transfer function (57) of the telecommunication line; detecting (69) the bridged tap (45, 53) depending on the first transfer function data (Hlog); simulating (97) the telecommunication line (13) based on a result (Lt, L, k) of said detecting; and identifying (99) the type (T) of the bridged tap (45, 53) by comparing results (SHlog1, SHlog2) of said simulating with the first transfer function data (Hlog).

Abstract translation: 本发明涉及一种用于检测电信线路（13）内的桥接抽头（45,53）的方法（65）和装置（17,19,39）。 为了可靠地检测不同类型的桥接抽头，特别是有线对桥接抽头和单线桥接抽头，和/或确定每个检测到的桥接抽头的类型（T），建议该方法包括首先确定（73） 传递函数数据（Hlog），其表征电信线路的实际传递函数（57）; 根据第一传递函数数据（Hlog）检测（69）桥接抽头（45,53）; 基于所述检测的结果（Lt，L，k）模拟（97）电信线路（13）; 以及通过将所述模拟的结果（SHlog1，SHlog2）与第一传递函数数据（Hlog）进行比较来识别（99）桥接抽头（45,53）的类型（T）。

公开(公告)号：WO2013154579A1

公开(公告)日：2013-10-17

申请号：PCT/US2012/033545

申请日：2012-04-13

Applicant: ADAPTIVE SPECTRUM AND SIGNAL ALIGNMENT, INC. ,  MOHSENI, Mehdi ,  CHARAFEDDINE, Mohamad ,  HWANG, Chan-Soo ,  TEHRANI, Ardavan, Maleki

Inventor： MOHSENI, Mehdi ,  CHARAFEDDINE, Mohamad ,  HWANG, Chan-Soo ,  TEHRANI, Ardavan, Maleki

IPC: H04M3/08 ,  H04M3/30

CPC classification number: H04M3/2209 ,  H04M3/085 ,  H04M3/306 ,  H04M2201/18

Abstract: Methods and systems for twisted pair telephone line diagnostics based on patterns of line data occurring over time. An observed data distribution is classified as periodic or based on modeled distributions previously determined to correspond to a known line activity, fault type, or fault location. A disruption or parameter value pattern is classified through statistical inference of operational and performance data collected from the line. Where the disruption and/or parameter value(s) correlate with a time the customer is at the customer premises, an inference is made that the line fault causing the disruption is more likely at the CPE than at the Central Office. Where the disruption distribution is classified as being a result of human activities initiated on the line, a fault condition associated with the activity is inferred. Where a disruption pattern is correlated with human initiated plain old telephone service (POTS), a micro-filter problem is inferred for the line.

Abstract translation: 基于线路数据模式的双绞电话线路诊断方法和系统随着时间的推移发生。 观察到的数据分布被分类为周期性或基于先前确定为对应于已知线路活动，故障类型或故障位置的建模分布。 通过对从行收集的操作和性能数据的统计推断，分类破坏或参数值模式。 如果中断和/或参数值与客户在客户处所的时间相关联，则推断导致中断的线路故障在CPE上比在中心局更可能。 如果中断分布被分类为在线启动的人类活动的结果，则推断与活动相关的故障状况。 在破坏模式与人类发起的普通老式电话服务（POTS）相关联的情况下，推断出一个微过滤器问题。

公开(公告)号：WO2012057943A1

公开(公告)日：2012-05-03

申请号：PCT/US2011/052868

申请日：2011-09-23

Applicant: VONAGE NETWORK LLC ,  LANGOS, Geoffrey ,  EFRATI, Tzahi ,  STERMAN, Baruch

Inventor： LANGOS, Geoffrey ,  EFRATI, Tzahi ,  STERMAN, Baruch

IPC: H04M3/22 ,  H04M7/00 ,  H04M3/487 ,  H04L29/08 ,  G06Q30/00

CPC classification number: H04M7/0024 ,  G06Q30/0255 ,  G06Q50/01 ,  H04M3/2218 ,  H04M3/4878 ,  H04M2201/18 ,  H04M2203/353 ,  H04M2203/551 ,  H04M2203/555 ,  H04M2203/655 ,  H04W4/21

Abstract: Systems and methods of recommending that two people form a link on a social networking system use activities conducted by the two people on a telephony system to determine if the two people are likely acquainted. If it appears that both parties are calling each other, or if both parties are placing or receiving calls from common individuals, a recommendation that they form a link on the social networking system is issued to one or both parties.

Abstract translation: 建议两个人在社交网络系统上建立联系的系统和方法使用两人在电话系统上进行的活动，以确定两个人是否可能熟悉。 如果双方相互呼吁，或者双方正在拨打或接听来自普通个人的电话，则向一方或双方发出构成社交网络系统链接的建议。

公开(公告)号：WO2011154221A1

公开(公告)日：2011-12-15

申请号：PCT/EP2011/057843

申请日：2011-05-16

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION ,  COMPAGNIE IBM FRANCE ,  PUCCI, Bernard ,  MESTRES, Jean-Christophe ,  VERAN, Jean-Louis ,  PALAYSI, Christophe

Inventor： PUCCI, Bernard ,  MESTRES, Jean-Christophe ,  VERAN, Jean-Louis ,  PALAYSI, Christophe

IPC: H04M3/436 ,  H04M3/42 ,  H04L29/06

CPC classification number: H04M3/436 ,  H04L63/126 ,  H04L63/1408 ,  H04M3/42008 ,  H04M3/42059 ,  H04M2201/18 ,  H04M2207/18

Abstract: A method for filtering anonymous telephone communications from a calling device to a called device is disclosed. The called device is communicatively connected to a communications service provider and the method comprises the steps of determining that a request, received from a calling device having a calling number, is for establishing a telephone communication with a called device in a hidden mode; generating an encrypted identifier, the encrypted identifier linking the calling number of a hidden mode request to an encryption key, wherein said encryption key being uniquely assigned to the called device; transmitting over the communication network for receipt by the called device the telephone communication request using said encrypted identifier; and in response to receiving from the called device an authorization for said encrypted identifier, establishing the telephone communication between the calling device and the called device.

Abstract translation: 公开了一种从呼叫装置过滤匿名电话通信到被叫设备的方法。 所述被叫设备通信地连接到通信服务提供商，并且所述方法包括以下步骤：确定从具有主叫号码的主叫设备接收的请求是用于以隐藏模式建立与被叫设备的电话通信; 生成加密标识符，所述加密标识符将隐藏模式请求的主叫号码链接到加密密钥，其中所述加密密钥被唯一地分配给被叫设备; 在所述通信网络上进行发送以便被被叫设备接收使用所述加密标识符的电话通信请求; 并且响应于从被叫设备接收到对所述加密标识符的授权，建立主叫设备和被叫设备之间的电话通信。

公开(公告)号：WO2009132826A8

公开(公告)日：2010-12-23

申请号：PCT/EP2009003088

申请日：2009-04-28

Applicant: SIEMENS ENTPR COMMUNICATIONS ,  LEDERER THOMAS

Inventor： LEDERER THOMAS

IPC: H04M3/436 ,  H04M3/54

CPC classification number: H04M3/436 ,  H04M3/54 ,  H04M2201/12 ,  H04M2201/18 ,  H04M2203/2005 ,  H04M2203/651

Abstract: The invention relates to methods and a communication device for establishing a communication transmission (ALTV), wherein upon detecting an original signaling (SIGRA) directed from a first terminal (EG2) to a second terminal (EG2) within the scope of an establishment of a connection, the second terminal (EG2) being addressed via a target address associated with the second terminal (EG2), it is recorded in what quantity further signalings (SIGRA) having the same sender address specifying the first terminal (EG1) and the same target address are detected within the scope of further attempts to establish a connection. An evaluation of time information is carried out with regard to the times of the detection of the detected original signaling (SIGRA) and the detected further signalings (SIGRA) in relation to at least one predetermined time period. In case of a positive evaluation result, and upon exceeding the recorded number of detected further signalings having the same sender address and the same target address compared to a comparison value, an alternative communication transmission (ALTV) is established for a connection establishing attempt detected last of the further connection establishing attempts.

Abstract translation: 本发明涉及一种方法和通信装置，用于建立通信传输（ALTV），其中，在连接建立（EGL）的传出到第二终端设备（EG2）上下文检测第一终端的一个后指向原始信令（SIGRA），其中，第二终端 经由第二终端设备（EG2）（EG2）相关联的目标地址被寻址时，检测有多少具有相同的第一终端（EGL）指定发送源地址和目的地址相同的附加信令（SIGRA）在进一步的连接尝试的过程中被检测到。 此外，在检测所检测到的原始信令（SIGRA）和所识别的进一步的信令（SIGRA）时间相关的点的时间信息的评价相对于被执行以预定的时间的至少一个时间段。 在肯定的评价结果​​的情况下和在超过具有相同的发送方地址和相对于一个比较值相同的目的地地址检测到的附加信令的检测的数量，可替换通信传输（ALTV）被建立用于一个最近检测到的呼叫尝试的进一步连接尝试。

公开(公告)号：WO2010111830A1

公开(公告)日：2010-10-07

申请号：PCT/CN2009/071100

申请日：2009-03-31

Applicant: 阿尔卡特朗讯公司 ,  张卓 ,  贾晓波

Inventor： 张卓 ,  贾晓波

IPC: H04M3/42

CPC classification number: H04M3/42 ,  H04M3/42059 ,  H04M3/42102 ,  H04M2201/14 ,  H04M2201/16 ,  H04M2201/18 ,  H04M2201/22 ,  H04M2207/18