公开(公告)号：WO2023049239A2

公开(公告)日：2023-03-30

申请号：PCT/US2022/044340

申请日：2022-09-22

Applicant: MAPLEBEAR INC.

Inventor： YANG, Shiyuan ,  GAO, Lin ,  HE, Yufeng ,  ZHOU, Xiao ,  HUANG, Yilin ,  KELLY, Griffin ,  TSAI, Isabel ,  BESHRY, Ahmed

IPC: G06Q20/20 ,  B62B3/14 ,  B62B5/00 ,  G01G19/41 ,  G06Q30/06 ,  G06K19/06 ,  G06K19/07 ,  G06V10/82 ,  G07G1/00

Abstract: Self-checkout vehicle systems and methods comprising a self-checkout vehicle having a camera(s), a weight sensor(s), and a processor configured to: (i) identify via computer vision a merchandise item selected by a shopper based on an identifier affixed to the selected item, and (ii) calculate a price of the merchandise item based on the identification and weight of the selected item. Computer vision systems and methods for identifying merchandise selected by a shopper comprising a processor configured to: (i) identify an identifier affixed to the selected merchandise and an item category of the selected merchandise, and (ii) compare the identifier and item category identified in each respective image to determine the most likely identification of the merchandise.

公开(公告)号：WO2022226225A2

公开(公告)日：2022-10-27

申请号：PCT/US2022/025819

申请日：2022-04-21

Applicant: MAPLEBEAR INC. (DBA INSTACART)

Inventor： YANG, Shiyuan ,  CHANDRA, Shray

IPC: G06V10/40 ,  G01G19/4144 ,  G06Q20/18 ,  G06Q20/208 ,  G06T2200/24 ,  G06T2207/20081 ,  G06T2207/20084 ,  G06T7/10 ,  G06T7/50 ,  G06V10/16 ,  G06V10/23 ,  G06V10/70 ,  G06V10/945 ,  G06V20/60 ,  G06V20/64 ,  G07G1/0036 ,  H04N5/247

Abstract: An item recognition system uses a top camera and one or more peripheral cameras to identify items. The item recognition system may use image embeddings generated based on images captured by the cameras to generate a concatenated embedding that describes an item depicted in the image. The item recognition system may compare the concatenated embedding to reference embeddings to identify the item. Furthermore, the item recognition system may detect when items are overlapping in an image. For example, the item recognition system may apply an overlap detection model to a top image and a pixel-wise mask for the top image to detect whether an item is overlapping with another in the top image. The item recognition system notifies a user of the overlap if detected.

公开(公告)号：WO2021091598A1

公开(公告)日：2021-05-14

申请号：PCT/US2020/040376

申请日：2020-06-30

Applicant: MAPLEBEAR INC. (DBA INSTACART)

Inventor： VAN HORNE, Camille ,  GOOLKASIAN, Philip

IPC: G06Q30/00

Abstract: In a delivery service, a picker retrieves items specified in an order by a customer. If a picker encounters an issue with an item in the order, the picker may select, via a user interface, the item and an associated template message, which requests input from the customer regarding a course of action for the item, to send to the customer. The customer may select, via another user interface, a template message describing a course of action for the item. In response to receiving one of a subset of template messages, the online concierge system displays via the user interface, a set of replacement options to the customer, who may select one of the replacement options to be sent to the picker with the template message.

公开(公告)号：WO2021086790A1

公开(公告)日：2021-05-06

申请号：PCT/US2020/057391

申请日：2020-10-26

Applicant: MAPLEBEAR INC. (DBA INSTACART)

Inventor： HSIAO, Daniel ,  SCOTT, Jason ,  JABLONSKI, Michael ,  ZAHEDI, Nima

IPC: G06Q10/08 ,  G06Q10/10

Abstract: An online concierge system receives an order from a customer. The online concierge system transmits a notification to the customer's client device indicating that the order is ready for pick up and receives location data from the customer's client device as the customer travels to a pickup location. In response to the online concierge system receiving a first indication that the customer has entered an outer geofence, the online concierge system transmits a second notification to a runner's client device that the customer is in transit. In response to the online concierge system receiving a second indication that the customer has entered an inner geofence, the online concierge system starts a timer. When the online system receives a confirmation that the order has been picked up by the customer, it stops the timer and computes a wait time for pick up of the order.

公开(公告)号：WO2018048808A1

公开(公告)日：2018-03-15

申请号：PCT/US2017/050114

申请日：2017-09-05

Applicant: MAPLEBEAR, INC. (DBA INSTACART)

Inventor： FERRERI, Arnaud Nicolas ,  TURLAY, Emmanuel Jean Yves ,  KHAITAN, Ashu ,  LEUNG, Denise Hoi Shuen ,  BARNUM, Elizabeth Ruth ,  LEE, Moses Yung Kyu

IPC: G06Q20/20 ,  G06Q20/32 ,  G07G1/00 ,  G07G1/14

Abstract: An online shopping concierge service allows shoppers to purchase items on behalf of customers and checkout using a mobile application, circumventing traditional point-of-sale check-out systems. A customer places an order using a mobile application or website associated with the online shopping concierge service. The online shopping concierge service charges a payment instrument of the customer in the value of the selected items. The system transmits the order to a shopper, who receives an order for fulfillment on a mobile device. The shopper collects and scans items using a mobile application. The mobile application transmits an identification of the items for purchase and their total cost to the online shopping concierge service, which transmits payment to the retailer. Alternatively, the mobile application encodes an identification of the items for purchase into an encoded image, which is scanned by a cashier, allowing the shopper to complete an accelerated check-out.

Abstract translation:

在线购物礼宾服务允许购物者代表顾客购买物品并使用移动应用程序结账，从而绕过传统的销售点退房系统。 客户使用与在线购物礼宾服务相关联的移动应用程序或网站下订单。 在线购物礼宾服务以所选项目的价值向客户的支付工具收费。 系统将订单发送给购物者，购物者通过移动设备接收订单。 购物者使用移动应用程序收集并扫描物品。 移动应用程序将用于购买的物品的标识及其总成本发送给在线购物礼宾服务，该服务将支付发送给零售商。 或者，移动应用程序将要购买的物品的标识编码成由收银员扫描的编码图像，从而允许购物者完成加速结账。

公开(公告)号：WO2022271287A1

公开(公告)日：2022-12-29

申请号：PCT/US2022/029079

申请日：2022-05-13

Applicant: MAPLEBEAR INC. (DBA INSTACART)

Inventor： DENG, Houtao ,  ZELIGER, Soren ,  CHEN, Ji ,  WANG, Zi ,  CHEN, Yijia

IPC: G06Q10/08 ,  G06Q10/0833 ,  G06Q10/087

Abstract: An online concierge system displays an interface to a user identifying an estimated time of arrival for an order. To generate the estimated time of arrival for the order, the online concierge system trains a prediction engine to predict delivery time based on a predicted selection time for a shopper to select the order for fulfillment and predicted travel time for the shopper to deliver items of the order to a location identified by the order. The online concierge system generates a policy optimization model that computes an adjustment for the predicted delivery time. The adjustment is determined by solving a stochastic optimization problem with a constraint on a probability of the order being delivered after the estimated time of arrival. The predicted delivery time combined with the adjustment determines the estimated time of delivery displayed to the user to balance between minimizing late deliveries and wait times.

公开(公告)号：WO2022235521A1

公开(公告)日：2022-11-10

申请号：PCT/US2022/027096

申请日：2022-04-29

Applicant: MAPLEBEAR INC. (DBA INSTACART)

Inventor： DENG, Houtao ,  CHEN, Ji ,  SUN, Christopher, Shey-Tao ,  LIU, Yile ,  CHEN, Yijia

IPC: G06Q10/08 ,  G06Q30/06 ,  G06Q10/06

Abstract: An online concierge system allows users to order items within discrete time intervals later than a time when an order was received. Each order may require a different set of characteristics for fulfilment by shoppers. Because different shoppers may have different capabilities, it is most efficient to reserve shoppers with specialized characteristics for orders that require them. The online concierge system maintains a set of hierarchical structures for different characteristics of shoppers, with each level in a hierarchical structure having a value. To select a shopper to fulfill an order, the online concierge system scores identifies groups of shoppers having characteristics capable of fulfilling the order based on levels in the hierarchical structure for each characteristic of a group. A shopper from a group having a minimum score is selected to fulfill the order.

公开(公告)号：WO2021133625A1

公开(公告)日：2021-07-01

申请号：PCT/US2020/065510

申请日：2020-12-17

Applicant: MAPLEBEAR INC. (dba INSTACART)

Inventor： ARCHAK, Shrikar ,  RAO, Sharath

IPC: G06Q30/00 ,  G06F16/24578 ,  G06F16/248 ,  G06Q30/0631 ,  G06Q30/0633 ,  G06Q30/0641

Abstract: In an online concierge system, a customer adds items to an online shopping cart. The online concierge system determines key ingredients from the items in the online shopping cart by mapping the items to generic items and removing non-ingredient items and staple items. The online concierge system retrieves recipes including at least one of the key ingredients. The online concierge system determines complementary ingredients based on the other ingredients in the recipes and calculates co-occurrence scores for the complementary ingredients. Using the co-occurrence scores, the online concierge system ranks the complementary ingredients and sends for display a subset of the complementary ingredients as recommended items.

公开(公告)号：WO2020142751A1

公开(公告)日：2020-07-09

申请号：PCT/US2020/012273

申请日：2020-01-03

Applicant: MAPLEBEAR INC. (DBA INSTACART)

Inventor： ZHUANG, Mingzhe ,  VAN HORNE, Camille ,  RUDNICK, Christopher ,  KNIGHT, Ben ,  JENKINS, Chris ,  ANDONOVA, Vicky ,  GLUHOVIC, Djordje ,  SEJPAL, Riddhima ,  GOLIVKIN, Maksim ,  RAO, Sharath

IPC: G06Q10/08 ,  G06Q20/20 ,  G06Q30/00 ,  G06Q30/06

Abstract: Based on orders fulfilled by shoppers of an online concierge system, the online concierge system identifies items in an order that are difficult to find in a warehouse in which the order is fulfilled. When a shopper obtains a difficult to find item from the warehouse, the online concierge system prompts the shopper to provide information for finding the difficult to find item in the warehouse. The online concierge system stores the information for finding the difficult to find item from the shopper in association with the difficult to find item and with the warehouse. Subsequently, when a different shopper is fulfilling an order from the warehouse including the difficult to find item, the online concierge system displays the information for finding the difficult to find item in the warehouse to the different shopper.

公开(公告)号：WO2020027950A1

公开(公告)日：2020-02-06

申请号：PCT/US2019/039075

申请日：2019-06-25

Applicant: MAPLEBEAR INC. (DBA INSTACART)

Inventor： HSIEH, Jonathan ,  GOTHE, Oliver ,  STANLEY, Jeremy

IPC: G06K9/46 ,  G06K9/66 ,  G06T7/00

Abstract: A method for populating an inventory catalog includes receiving an image showing an item in the inventory catalog and comprising a plurality of pixels. A machine learned segmentation neural network is retrieved to determine location of pixels in an image that are associated with an image label and the property. The method determines a subset of pixels associated with the item label in the received image and identifies locations of the subset of pixels of the received image, and extracts the subset of pixels from the received image. The method retrieves a machine learned classifier to determine whether an image shows the item label. The method determines, using the machine learned classifier, that the extracted subset of pixels shows the item label. The method updates the inventory catalog for the item to indicate that the item has the property associated with the item label.