ENHANCED SECURITY MECHANISMS FOR BYPASS CHECKOUT SYSTEMS

    公开(公告)号:US20240104569A1

    公开(公告)日:2024-03-28

    申请号:US17955228

    申请日:2022-09-28

    CPC classification number: G06Q20/4016 G06Q30/0617 G06Q30/0635

    Abstract: An online concierge system facilitates a checkout bypass process for shoppers. The online concierge system detects when the shopper procuring an order for a customer is ready to exit the warehouse after obtaining the items in the order. The online concierge system applies a trained risk model to automatically determining whether to initiate an audit of the shopper. Responsive to determining to initiate the audit, the online concierge system invokes an auditing process. The online concierge system receives, via an auditor application, verification of the order from the auditor mobile application. Responsive to the verification, the online concierge system completes the order and generates routing instructions via the shopper mobile application for facilitating delivery by the shopper to the customer.

    GENERATING ORDER BATCHES FOR AN ONLINE CONCIERGE SYSTEM

    公开(公告)号:US20240104493A1

    公开(公告)日:2024-03-28

    申请号:US17935091

    申请日:2022-09-24

    CPC classification number: G06Q10/087 G06Q10/06312 G06Q10/0639

    Abstract: An online concierge system generates order batches for pickers and offers those order batches. The online concierge system generates a set of candidate order batches, which are subsets of a received set of orders. The online concierge system generates a set of order batch scores for each of a set of candidate pickers, and offers the candidate order batches to the candidate pickers for the candidate pickers to service based on the set of order batch scores. If a candidate picker accepts the offered order batch, the online concierge system identifies candidate order batches with overlapping orders with the order batch accepted by the candidate picker, and rescinds the offer for each of the candidate pickers to service the order batches.

    GENERATING SUGGESTED INSTRUCTIONS THROUGH NATURAL LANGUAGE PROCESSING OF INSTRUCTION EXAMPLES

    公开(公告)号:US20240070393A1

    公开(公告)日:2024-02-29

    申请号:US17821889

    申请日:2022-08-24

    CPC classification number: G06F40/284 G06Q30/0621

    Abstract: An online concierge system generates suggested instructions for presentation to a user. The online concierge system access instruction examples corresponding to a target item category and generates candidate instruction representations based on instruction messages within each instruction example. The online concierge system generates preliminary scores for the candidate instruction representations that are directly related to an intra-category frequency of use of the instruction tokens of the candidate instruction representation within the target item category. The online system normalizes these preliminary scores for the candidate instruction representations based on the inter-category frequency of use of the instruction tokens in all item categories to generate final scores for the candidate instruction representations. The online concierge system selects a set of instruction representations based on these final scores and generates suggested instructions based on the set of instruction representations.

    CART-BASED AVAILABILITY DETERMINATION FOR AN ONLINE CONCIERGE SYSTEM

    公开(公告)号:US20240054449A1

    公开(公告)日:2024-02-15

    申请号:US17936232

    申请日:2022-09-28

    CPC classification number: G06Q10/087 G06V20/52

    Abstract: An online concierge system may use images received from shopping carts within retailers to determine the availability of items within those retailers. A shopping cart includes externally-facing cameras that automatically capture images of the area around the shopping cart as the shopping cart travels through a retailer. The online concierge system receives these images, which depict displays within the retailers from which a picker or a retailer patron can collect items. The online concierge system determines which items should be depicted in the images and which items are actually depicted in the images. The online concierge system identifies which items should be depicted, but are not depicted, and determines that these items are unavailable (e.g., out of stock) at that retailer. The online concierge system updates an availability database to indicate that these items are unavailable and may notify the retailer that the item is unavailable.

    STACKABLE CHARGING DEVICE FOR SHOPPING CARTS WITH ONBOARD COMPUTING SYSTEMS

    公开(公告)号:US20240034381A1

    公开(公告)日:2024-02-01

    申请号:US17936226

    申请日:2022-09-28

    CPC classification number: B62B5/0096 B62B3/1424 G06Q30/06

    Abstract: An automated checkout system uses a shopping cart that is automatically charged when stacked into another shopping cart. Each shopping cart has a front charging connector and a rear charging connector. When a first shopping cart is stacked into a second shopping cart, the front charging connector of the first shopping cart connects with the rear charging connector of the second shopping cart. Electrical power can flow to the first shopping cart via the second shopping cart to charge a battery of the first shopping cart. The second shopping cart may be similarly stacked into a third shopping cart, wherein the second shopping cart receives electrical power from the third shopping cart. The second shopping cart may use this electrical power to charge its own battery or may provide some or all of the electrical power to the first shopping cart to charge the first shopping cart's battery.

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