公开(公告)号：WO2019178130A1

公开(公告)日：2019-09-19

申请号：PCT/US2019/021900

申请日：2019-03-12

Applicant: TWILIO INC. ,  COOK, Al ,  AMPS, Martin ,  ABEL, Madis ,  TINT, Hando ,  MIHNOVITS, Tanya

Inventor： COOK, Al ,  AMPS, Martin ,  ABEL, Madis ,  TINT, Hando ,  MIHNOVITS, Tanya

IPC: G06F21/62 ,  G06F8/65

Abstract: Disclosed are systems, methods, and non-transitory computer-readable media for a customizable cloud-based software platform. A customizable cloud-based software platform provides functionality that enables a user (e.g., individual user, organization, etc., that has created an account with the customizable cloud-based software platform) to modify a base version of a cloud-based software application to the specific users needs. For example, the customizable cloud-based software platform provides a base version of a cloud-based software application that includes a base set of functionalities, settings, user interfaces, etc., which a user may modify to meet the users specific needs. A user may therefore use a client device to interact with the customizable cloud-based software platform to access their customized instance of the cloud-based application.

公开(公告)号：WO2011091085A1

公开(公告)日：2011-07-28

申请号：PCT/US2011/021774

申请日：2011-01-19

Applicant: TWILIO INC. ,  LAWSON, Jeffrey ,  WOLTHUIS, John ,  COOKE, Evan

Inventor： LAWSON, Jeffrey ,  WOLTHUIS, John ,  COOKE, Evan

IPC: H04L12/42

CPC classification number: H04L65/1046 ,  H04L65/1069

Abstract: A method and system for preserving session state in telephony communication including initializing a communication session of telephony communication between a telephony device and an application server; routing the telephony communication through a call router; storing session state for the communication session of the telephony device and the application server; and transmitting the stored session state in communication between the application server and the call router.

Abstract translation: 一种用于在电话通信中保持会话状态的方法和系统，包括初始化电话设备和应用服务器之间的电话通信的通信会话; 通过呼叫路由器路由电话通信; 存储电话设备和应用服务器的通信会话的会话状态; 以及在所述应用服务器和所述呼叫路由器之间的通信中发送所存储的会话状态。

公开(公告)号：WO2010101935A1

公开(公告)日：2010-09-10

申请号：PCT/US2010/025943

申请日：2010-03-02

Applicant: TWILIO INC. ,  LAWSON, Jeffrey ,  WOLTHUIS, John ,  COOKE, Evan

Inventor： LAWSON, Jeffrey ,  WOLTHUIS, John ,  COOKE, Evan

IPC: H04L12/66

CPC classification number: H04M7/0033 ,  G06F9/505 ,  G06F9/5077 ,  G06F9/5083 ,  H04L47/125 ,  H04L61/2564 ,  H04L65/1016 ,  H04L67/10 ,  H04L67/1008 ,  H04M1/2473 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/523 ,  H04M3/5235 ,  H04M7/006 ,  H04M15/34 ,  H04M2201/39 ,  H04M2201/40 ,  Y02D10/22 ,  Y02D10/36

Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

Abstract translation: 一种用于操作多租话电话系统的方法和系统，包括存储从多个用户接收的呼叫请求的呼叫队列; 可扩展和可收缩的电话资源集群，其建立呼叫请求的呼叫会话; 计算系统容量要求的分析系统; 管理电话资源集群的扩展和操作的资源分配器; 以及用作呼叫会话的电话通信信道的多个电话网络信道。

公开(公告)号：WO2009124223A1

公开(公告)日：2009-10-08

申请号：PCT/US2009/039371

申请日：2009-04-02

Applicant: TWILIO INC. ,  LAWSON, Jeffrey ,  WOLTHUIS, John ,  COOKE, Evan

Inventor： LAWSON, Jeffrey ,  WOLTHUIS, John ,  COOKE, Evan

IPC: H04L12/66

CPC classification number: H04M7/0075 ,  H04L29/06027 ,  H04L65/1013 ,  H04L65/105 ,  H04L67/02 ,  H04L69/329 ,  H04M1/2473 ,  H04M7/0021

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

Abstract translation: 在一个实施例中，处理电话会话的方法包括：使用应用层协议与应用服务器进行通信; 用呼叫路由器处理电话指令; 并创建通过呼叫路由器应用程序接口（API）可访问的呼叫路由器资源。 在另一个实施例中，用于处理电话会话的系统包括：呼叫路由器，应用服务器的URI，由呼叫路由器执行的电话指令和呼叫路由器API资源。

公开(公告)号：EP2759123A1

公开(公告)日：2014-07-30

申请号：EP12834475.1

申请日：2012-09-21

Applicant: Twilio Inc.

Inventor： LAWSON, Jeffrey ,  COOKE, Evan ,  STRATTON, Frank ,  MILLIRON, Timothy ,  NOWACK, Matthew

IPC: H04M15/00

CPC classification number: G06Q10/06 ,  G06F8/60 ,  G06F21/105 ,  G06F2221/0775 ,  H04L63/102 ,  H04M15/705 ,  H04W4/50

Abstract: A system and method for authorizing application use of a user that can include creating a developer account associated with an application of an application platform; receiving an authorization request to authorize the application to act on a user account; creating a subaccount of a user, wherein the subaccount is associated with the developer account; creating an authorization record, that includes setting a permission profile for the subaccount; and returning a subaccount identifier to the developer.

公开(公告)号：EP2335402A4

公开(公告)日：2013-04-24

申请号：EP09818540

申请日：2009-10-01

Applicant: TWILIO INC

Inventor： LAWSON JEFFREY ,  WOLTHUIS JOHN ,  COOKE EVAN

IPC: H04M3/42

CPC classification number: H04M7/0012 ,  H04L12/66 ,  H04L51/32 ,  H04L67/02 ,  H04M3/2209 ,  H04M3/2218 ,  H04M7/006 ,  H04M7/123 ,  H04M15/00 ,  H04M15/44 ,  H04M15/90 ,  H04M2215/0104 ,  H04M2215/016 ,  H04M2215/018

Abstract: An embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and that manages the subscription to events by clients. The system can be used with a telephony application that interfaces with a telephony device and an application server.

公开(公告)号：EP2335402A1

公开(公告)日：2011-06-22

申请号：EP09818540.8

申请日：2009-10-01

Applicant: Twilio Inc.

Inventor： LAWSON, Jeffrey ,  WOLTHUIS, John ,  COOKE, Evan

IPC: H04M3/42

CPC classification number: H04M7/0012 ,  H04L12/66 ,  H04L51/32 ,  H04L67/02 ,  H04M3/2209 ,  H04M3/2218 ,  H04M3/42229 ,  H04M7/006 ,  H04M7/123 ,  H04M7/128 ,  H04M15/00 ,  H04M15/44 ,  H04M15/90 ,  H04M2215/0104 ,  H04M2215/016 ,  H04M2215/018

Abstract: An embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and that manages the subscription to events by clients. The system can be used with a telephony application that interfaces with a telephony device and an application server.

公开(公告)号：EP4490896A1

公开(公告)日：2025-01-15

申请号：EP23715301.0

申请日：2023-03-08

Applicant: Twilio Inc.

Inventor： SEOK, Haesun ,  GEBHARD, Rebecca Lynn ,  DALAROSSA, Otávio ,  DAFTARY, Saurabh

IPC: H04L51/066

公开(公告)号：EP3484135A1

公开(公告)日：2019-05-15

申请号：EP18215851.9

申请日：2009-04-02

Applicant: Twilio Inc.

Inventor： LAWSON, Jeffrey ,  WOLTHUIS, John ,  COOKE, Evan

IPC: H04M7/00 ,  H04M1/247 ,  H04L29/06 ,  H04L29/08

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

公开(公告)号：EP3210350A1

公开(公告)日：2017-08-30

申请号：EP15853172.3

申请日：2015-10-21

Applicant: Twilio, Inc.

Inventor： LAWSON, Jeffrey ,  MALATACK, Patrick

IPC: H04L12/911

CPC classification number: H04L67/16 ,  H04L12/14 ,  H04L12/1403 ,  H04L61/2514 ,  H04L61/2564 ,  H04L61/2575 ,  H04L61/2589 ,  H04L61/308 ,  H04L65/403 ,  H04L67/02 ,  H04L67/104 ,  H04L67/141 ,  H04L67/22 ,  H04L67/2823 ,  H04L67/32 ,  H04M15/41 ,  H04M15/44 ,  H04M15/47 ,  H04M15/52 ,  H04M15/62

Abstract: A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for a plurality of entities configured for use of the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A micro-service request is processed according to the entity configuration. The micro-service request is a request for use of at least one micro-service of the platform system on behalf of the entity. Use of each micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of each micro-service on behalf of the entity. Entity configuration includes micro-service configuration, and micro-service configuration specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.

Abstract translation: 一个多租户媒体通信平台系统和方法。 平台系统包括用于被配置为使用平台系统的多个实体的媒体通信微服务和微服务配置。 在平台系统中注册实体包括为实体使用平台系统设置实体配置。 根据实体配置处理微服务请求。 微服务请求是代表实体使用平台系统的至少一个微服务的请求。 代表实体对每项微服务的使用进行核算。 基于对代表实体的每个微服务的使用的计费来生成实体的计费信息。 实体配置包括微服务配置，并且微服务配置指定以下中的至少一个：到至少一个应用程序逻辑URI的端点映射，事件回调URI和事件应用程序逻辑URI。