-
公开(公告)号：US11803465B2
公开(公告)日：2023-10-31
申请号：US17866914
申请日：2022-07-18
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Ellen E. Seeser
CPC classification number: G06F11/3688 , G06F11/3664 , G06F17/18 , G06N3/045
Abstract: A computer system for testing a user interface (UI) includes a test creation module, a test execution module, a path entry module, and an analysis module. The test creation module obtains testing parameters including a UI location and goal criteria. The test execution module obtains a state of the UI based on the location, sets a current position to a predetermined location, executes tests according to the obtained state and the current position, stores test distance or test data results from completed UI tests, and determines a shortest path toward the goal in the UI based on the completed UI tests. The path entry module receives preferred path information and accordingly generates a preferred path toward the goal. The analysis module compares the determined shortest path to the generated preferred path and outputs an analysis result according to the comparison of the determined shortest path to the generated preferred path.
-
公开(公告)号：US20230233414A1
公开(公告)日：2023-07-27
申请号：US17586460
申请日：2022-01-27
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Danielle L. Smith , Daniel McConnell
CPC classification number: A61J7/0084 , G16H20/10 , G06V10/56 , G06V10/82 , G06V10/235 , A61J2205/20 , A61J2205/40
Abstract: Method for generating user interface that indicates medication changes in medication starts with a processor detecting a medication change event. Processor retrieves medication information based on the medication change event including images of two medications. Processor generates color difference output using a color neural network, image of first medication and second medication. Color difference output comprises information on a difference in hue, saturation or color distribution. Processor generates medication appearance difference output using medication appearance neural network, image of first medication and second medication. Medication appearance difference output comprises information on a difference in shape, segmentation or form. Processor generates a differential record using the color difference output and medication appearance difference output. Processor causes medication change user interface to be displayed that comprises medication images and color and appearance descriptions of the medication which are displayed to emphasize differences identified in the differential record. Other embodiments are disclosed herein.
-
公开(公告)号：US11514385B2
公开(公告)日：2022-11-29
申请号：US17727954
申请日：2022-04-25
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Danielle L. Smith
Abstract: Method starts with processing, by a processor, audio signal to generate audio caller utterance. Processor generates an agent action ranking score associated with the audio caller utterance and determines whether the agent action ranking score is below a minimum threshold. In response to determining that the agent action ranking score is below the minimum threshold, processor generates a transcribed caller utterance using a speech-to-text processor and generates an identified task based on the transcribed caller utterance. Using the transcribed caller utterance and a task-specific agent coaching neural network associated with the identified task, processor generates an ideal response. Processor generates a feedback result and causes the feedback result to be displayed on a display device of the agent client device. Other embodiments are disclosed herein.
-
公开(公告)号：US20220358033A1
公开(公告)日：2022-11-10
申请号：US17866914
申请日：2022-07-18
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Ellen E. Seeser
Abstract: A computer system for testing a user interface (UI) includes a test creation module, a test execution module, a path entry module, and an analysis module. The test creation module obtains testing parameters including a UI location and goal criteria. The test execution module obtains a state of the UI based on the location, sets a current position to a predetermined location, executes tests according to the obtained state and the current position, stores test distance or test data results from completed UI tests, and determines a shortest path toward the goal in the UI based on the completed UI tests. The path entry module receives preferred path information and accordingly generates a preferred path toward the goal. The analysis module compares the determined shortest path to the generated preferred path and outputs an analysis result according to the comparison of the determined shortest path to the generated preferred path.
-
公开(公告)号：US20220253789A1
公开(公告)日：2022-08-11
申请号：US17727954
申请日：2022-04-25
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Danielle L. Smith
Abstract: Method starts with processing, by a processor, audio signal to generate audio caller utterance. Processor generates an agent action ranking score associated with the audio caller utterance and determines whether the agent action ranking score is below a minimum threshold. In response to determining that the agent action ranking score is below the minimum threshold, processor generates a transcribed caller utterance using a speech-to-text processor and generates an identified task based on the transcribed caller utterance. Using the transcribed caller utterance and a task-specific agent coaching neural network associated with the identified task, processor generates an ideal response. Processor generates a feedback result and causes the feedback result to be displayed on a display device of the agent client device. Other embodiments are disclosed herein.
-
Patent Agency Ranking
公开(公告)号：US11152000B1
公开(公告)日：2021-10-19
申请号：US16721094
申请日：2019-12-19
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Danielle L. Smith
Abstract: Method starts with processing, by a processor, audio signal to generate audio caller utterance and transcribed caller utterance. Processor generates identified tasks based on transcribed caller utterances. Processor obtains member context associated with member identification and obtains available tasks associated with member identification. Processor determines lengths of time associated with available tasks, respectively. Lengths of time associated with available tasks are lengths of time that the available tasks have been available. Processor determines messaging data associated with available tasks, respectively, that is based on dates of receipt of messages pertaining to available tasks. Processor, using a predictive analysis neural network, generates a predictive analysis result that is based on the available tasks, the lengths of time associated with the available tasks, or messaging data associated with the available tasks. Predictive analysis result includes at least one matched task that is relevant to caller. Other embodiments are disclosed herein.
-
公开(公告)号：US11145397B1
公开(公告)日：2021-10-12
申请号：US16779223
申请日：2020-01-31
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Ellen E. Seeser
Abstract: A method includes capturing, by an image-capturing device, a one or more images of at least a portion of a pharmacy workstation. The method also includes identifying, by a processor in communication with the image capturing device, objects of interest in a first image of the one or more images and classifying, by the processor, the detected objects of interest using a convolutional neural network associated with the processor. The method also includes identifying, by the processor, a boundary defining an opening of a container in a second image of the one or more images. The method also includes updating, by the processor, an objects in container list based on a determination that at least one of the classified objects passed the boundary.
-
公开(公告)号：US20200371904A1
公开(公告)日：2020-11-26
申请号：US16990174
申请日：2020-08-11
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers
Abstract: A computer system for testing a user interface (UI) includes a test execution module and an analysis module. The analysis module is configured to (i) analyze a state of the UI, (ii) in response to determining that the state satisfies criteria for a goal associated with the UI, output a success indicator, and (iii) in response to determining that the state does not satisfy the criteria, output a set of actions. The test execution module is configured to, in response to the output being the set of actions: execute an action from the set of actions; update a test distance, and supplement test data. The test execution module is further configured to (i) in response to the output being the success indicator, store the test distance and the test data in a collection of completed tests and (ii) determine a shortest path to the goal in the UI.
-
公开(公告)号：US12204440B2
公开(公告)日：2025-01-21
申请号：US18384947
申请日：2023-10-30
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Ellen E. Seeser
Abstract: A computer system for testing a user interface includes a memory circuit and a processor circuit configured to execute instructions including obtaining a state of the user interface. The instructions include setting a current position to a specified location within the user interface. The instructions include executing user interface tests to generate multiple paths. The instructions include determining a shortest path toward a goal location by identifying a path having a minimum distance that satisfies criteria. A distance for the path is based on two-dimensional distances between pairs of consecutive positions that include the current position as well as positions, along the particular path, of user interface elements requiring interaction to satisfy the criteria. The instructions including generating a preferred path based on preferred path information indicative of a specified path toward the goal location, comparing the determined shortest path to the generated preferred path, and outputting an analysis result.
-
公开(公告)号：US11776673B2
公开(公告)日：2023-10-03
申请号：US17498408
申请日：2021-10-11
Applicant: Express Scripts Strategic Development, Inc.
Inventor： Christopher M. Myers , Ellen E. Seeser
CPC classification number: G16H20/10 , G06N3/08 , G06T19/006 , G06V20/20
Abstract: A method includes capturing, by an image-capturing device, a one or more images of at least a portion of a pharmacy workstation. The method also includes identifying, by a processor in communication with the image capturing device, objects of interest in a first image of the one or more images and classifying, by the processor, the detected objects of interest using a convolutional neural network associated with the processor. The method also includes identifying, by the processor, a boundary defining an opening of a container in a second image of the one or more images. The method also includes updating, by the processor, an objects in container list based on a determination that at least one of the classified objects passed the boundary.
-
-
-
-
-
-
-
-
-
Search Results
52
records
(took 0.041 seconds)
