公开(公告)号：US20100070554A1

公开(公告)日：2010-03-18

申请号：US12211113

申请日：2008-09-16

Applicant: Matthew Richardson ,  Ryen W. White ,  Eric D. Brill

Inventor： Matthew Richardson ,  Ryen W. White ,  Eric D. Brill

IPC: G06F15/16

CPC classification number: H04L67/306 ,  G06Q10/06 ,  H04L51/14

Abstract: A question processing system routes questions among participants in a balanced and sustainable manner. Any participant can act as an inquirer (who poses questions) and an expert (who answers questions). In one illustrative case, the question processing system operates by: receiving a question from an inquirer; determining at least one expert that is appropriate to answer the question; and routing the question to the expert. The receiving, determining, and routing are repeated with respect to other inquirers and other experts to achieve a desired balance of information exchange among the plurality of participants of the electronic question processing system.

Abstract translation: 问题处理系统以平衡和可持续的方式将参与者的问题提交给参与者。 任何参与者都可以作为询问者（提出问题）和专家（谁回答问题）。 在一个说明性情况下，问题处理系统通过以下操作：从查询者接收问题; 决定至少一名适合回答问题的专家; 并将问题路由到专家。 相对于其他查询者和其他专家重复接收，确定和路由以实现电子问题处理系统的多个参与者之间的信息交换的期望的平衡。

公开(公告)号：US20070100824A1

公开(公告)日：2007-05-03

申请号：US11266026

申请日：2005-11-03

Applicant: Matthew Richardson ,  Eric Brill ,  Robert Ragno ,  Robert Rounthwaite

Inventor： Matthew Richardson ,  Eric Brill ,  Robert Ragno ,  Robert Rounthwaite

IPC: G06F7/00

CPC classification number: G06F17/30864

Abstract: A unique ranking system and method that facilitates improving the ranking and ordering of objects to further enhance the quality, accuracy, and delivery of search results in response to a search query. The system and method involve monitoring and tracking an object in terms of the number of times it's been accessed and optionally by whom, when, for how long, and an access rate. The user's interaction with the object can be tracked as well. By tracking the objects, a popularity measure can be determined. Popularity based rankings can be computed based on the popularity measure or some function thereof. The popularity measure can be affected by the access time, who accessed it, access duration or the user's interaction with the object upon access. The popularity based rankings can be utilized by a search component to improve the quality and retrieval of search results.

Abstract translation: 一种独特的排名系统和方法，有助于提高对象的排名和排序，以进一步提高搜索结果的质量，准确性和传递以响应搜索查询。 该系统和方法涉及根据访问次数来监视和跟踪对象，并且可选地由谁，何时，多长时间和访问速率来跟踪对象。 也可以跟踪用户与对象的交互。 通过跟踪对象，可以确定流行度量。 基于流行度的排名可以基于流行度量或其一些功能来计算。 流行度量可能受访问时间，访问时间，访问持续时间或用户与访问对象的交互的影响。 搜索组件可以利用基于流行度的排名来提高搜索结果的质量和检索。

公开(公告)号：US20060190436A1

公开(公告)日：2006-08-24

申请号：US11159623

申请日：2005-06-23

Applicant: Matthew Richardson ,  Robert Ragno

Inventor： Matthew Richardson ,  Robert Ragno

IPC: G06F17/30

CPC classification number: G06F17/30864 ,  G06F17/28 ,  G06F17/30398 ,  G06F17/30448 ,  G06F17/3064 ,  G06F17/30646 ,  G06F17/3084 ,  Y10S707/99933 ,  Y10S707/99935 ,  Y10S707/99943 ,  Y10S715/968

Abstract: A system for guiding a search for information is presented. The system comprises a user interface that accepts a phrase and receives at least one suggestion based at least in part on the phrase. The system also includes a phrase suggestion engine that matches the phrase with the at least one suggestion. Methods of using the system are also provided.