公开(公告)号：WO2008064194A9

公开(公告)日：2008-08-21

申请号：PCT/US2007085174

申请日：2007-11-20

Applicant: EVERCOM SYSTEMS INC ,  WATERS BRIAN ,  POLOZOLA MICHELLE

Inventor： POLOZOLA MICHELLE

IPC: H04L9/00

CPC classification number: H04M11/007 ,  H04M1/66 ,  H04M11/025

Abstract: Systems and methods which collect information regarding users of controlled environment visitation terminals (210,220) for identification of one or more parties to a visitation conversation are shown. Identifying information may be provided by various means, such as entry of a PIN, RFID, biometrics, etcetera. Embodiments provide a closed circuit visitation communication system in which a single port (233) of a communication control system (230) is used with respect to a pair of visitation terminals (210,220). Embodiments operate to prevent communication between a resident of a controlled environment facility and a visitor while identifying information is collected and verified. Thereafter, the resident and visitor may be placed in communication, whilst the identifying information may be utilized for such purposes as associating a recording of the conversation with the resident and/or visitor, issuing an alert to appropriate individuals that a conversation by one or more parties of interest is being conducted, collect investigative information, etcetera.

Abstract translation: 示出了收集关于受控环境访问终端（210,220）用户的信息以识别访问对话的一方或多方的信息的系统和方法。 识别信息可以通过诸如输入PIN，RFID，生物特征等的各种手段来提供。 实施例提供了一种闭路访问通信系统，其中相对于一对访问终端（210,220）使用通信控制系统（230）的单个端口（233）。 实施例用于防止受控环境设施的居民与访客之间的通信，同时收集和验证识别信息。 此后，居民和访问者可以被放置在通信中，而识别信息可以用于将会话的记录与居民和/或访问者相关联的目的，向适当的个人发出警报，通过一个或多个 正在开展利益关系，收集调查资料等。

公开(公告)号：WO2008076572A2

公开(公告)日：2008-06-26

申请号：PCT/US2007/084975

申请日：2007-11-16

Applicant: EVERCOM SYSTEMS, INC. ,  RAE, Roberts ,  KEAHON, Peter ,  POLOZOLA, Michelle

Inventor： RAE, Roberts ,  KEAHON, Peter ,  POLOZOLA, Michelle

IPC: H04Q7/20

CPC classification number: H04W64/003 ,  H04W4/04 ,  H04W24/00 ,  H04W48/02 ,  H04W48/04 ,  H04W64/00 ,  H04W84/18 ,  H04W88/04 ,  H04W88/18 ,  H04W92/02

Abstract: Systems and methods which facilitate wireless communications within a controlled environment in a controlled manner are shown. Embodiments operate to recognize wireless communications terminating within a controlled environment facility and control one or more aspects of the communications. Embodiments also operate to detect wireless devices disposed within a controlled environment facility and determine the location of the wireless devices. Embodiments deploy one or more wireless communication nodes in communication with an information processing platform operating in association with the controlled environment facility, such that wireless devices detected by the wireless communication nodes are located by the call processing platform and wireless communications passing through the wireless communication nodes are subject to call processing by the information processing platform.

Abstract translation: 示出了以受控方式在受控环境内促进无线通信的系统和方法。 实施例操作以识别在受控环境设施内终止的无线通信，并控制通信的一个或多个方面。 实施例还用于检测设置在受控环境设施内的无线设备，并确定无线设备的位置。 实施例部署与与受控环境设施相关联地操作的信息处理平台通信的一个或多个无线通信节点，使得无线通信节点检测到的无线设备由呼叫处理平台定位，并且通过无线通信节点 由信息处理平台进行呼叫处理。

公开(公告)号：WO2008064154A2

公开(公告)日：2008-05-29

申请号：PCT/US2007085096

申请日：2007-11-19

Applicant: EVERCOM SYSTEMS INC ,  HOGG JOHN

Inventor： HOGG JOHN

IPC: H04M11/00

CPC classification number: H04M3/2281 ,  H04M1/68 ,  H04M3/2218 ,  H04M3/38 ,  H04M3/42221 ,  H04M3/42348 ,  H04M3/42357 ,  H04M3/58 ,  H04M2201/41 ,  H04M2203/6054

Abstract: Embodiments of the present invention are directed generally to use of biometric identification during a call for detecting an anomaly occurring in the call, such as a change in the parties (11, 13) participating on the call. Communication between parties of a call (11, 13) is monitored and biometric identification is performed using the communication. According to one exemplary embodiment, biometric prints (105), such as voice prints (105A), face prints, etc., are obtained for parties (11, 13) that are authorized to participate on a call. The call is then monitored and biometric data (105) (e.g., audio, video, etc.) captured from communication during the call is compared with the biometric prints of the authorized parties (11, 13) to detect changes in the parties participating on the call, such as a new, unauthorized party joining the call. Thus, a call processing system (10) can detect anomalies occurring during monitored calls, such as three-way calling, a handoff of a call, etc.

Abstract translation: 本发明的实施例一般涉及在呼叫期间使用生物识别来检测呼叫中发生的异常，例如参与呼叫的各方（11,13）的变化。 监视呼叫方（11,13）的通信，并使用通信进行生物识别。 根据一个示例性实施例，获得授权参与呼叫的方（11,13）的生物特征照片（105），诸如语音打印（105A），面部照片等。 然后监视呼叫，并将在呼叫期间从通信捕获的生物特征数据（105）（例如，音频，视频等）与授权方（11,13）的生物特征照片进行比较，以检测参与者的变化 呼叫，例如新的未授权方加入呼叫。 因此，呼叫处理系统（10）可以检测监视呼叫期间发生的异常，例如三方通话，呼叫切换等。

公开(公告)号：WO2008005879A3

公开(公告)日：2008-01-10

申请号：PCT/US2007/072558

申请日：2007-06-29

Applicant: EVERCOM SYSTEMS, INC. ,  KEISER, Luke

Inventor： KEISER, Luke

IPC: G06K5/00

Abstract: Disclosed is an electronic visitation registration (EVR) system for registering visitors to visit with residents of a controlled-environment facility, such as a correctional facility. In certain embodiments, EVR is operable to interact with visitors and determine whether to authorize a requested visitation session with a resident of the controlled-environment facility. Thus, in certain embodiments, the EVR can autonomously interact with a visitor and perform the registration process for such visitor, thereby alleviating the requirement of involvement by a facility employee for such registration. The EVR may be accessible local to the controlled-environment facility (e.g., as a kiosk), and/or it may be accessible via a communication network, such as the Internet. Thus, the EVR may allow a remote user to schedule and register for a future visit. Additionally, other services, such as funding an account or contacting a third party, may be available through the EVR.

公开(公告)号：WO2006078937A1

公开(公告)日：2006-07-27

申请号：PCT/US2006/002087

申请日：2006-01-19

Applicant: EVERCOM SYSTEMS, INC. ,  DAVIS, Michelle

Inventor： DAVIS, Michelle

IPC: H04M15/00 ,  H04M15/08 ,  H04M3/38

CPC classification number: H04M3/38 ,  H04M15/00 ,  H04M15/08 ,  H04M15/765 ,  H04M15/77 ,  H04M15/854 ,  H04M15/90 ,  H04M2215/01 ,  H04M2215/016 ,  H04M2215/0168 ,  H04M2215/724 ,  H04M2215/7254 ,  H04M2215/8166

Abstract: A method includes receiving (502) a request for a communication service and determining (504) if intervention is required to provide the communication service. The method also includes providing (508-512) the communication service if no intervention is required. The method further includes performing (524) an intervention in response to the request to gather information from at least one party associated with the request if intervention is required. In addition, the method includes providing (524) the communication service after the intervention is completed. The gathered information is used to charge the at least one party for the communication service.

Abstract translation: 一种方法包括：接收（502）对通信服务的请求，并确定（504）是否需要干预来提供通信服务。 如果不需要干预，该方法还包括提供通信服务（508-512）。 所述方法还包括：如果需要干预，响应于从与所述请求相关联的至少一个方收集信息的请求来执行（524）干预。 此外，该方法包括在干预完成之后提供（524）通信服务。 收集的信息用于为通信服务的至少一方收费。

公开(公告)号：EP1918866A1

公开(公告)日：2008-05-07

申请号：EP07252651.0

申请日：2007-06-29

Applicant: Evercom Systems, Inc.

Inventor： Keiser, Luke

IPC: G06Q10/00

CPC classification number: G06Q10/10

Abstract: Disclosed is an electronic visitation registration (EVR) system for registering visitors to visit with residents of a controlled-environment facility, such as a correctional facility. In certain embodiments, EVR is operable to interact with visitors and determine whether to authorize a requested visitation session with a resident of the controlled-environment facility. Thus, in certain embodiments, the EVR can autonomously interact with a visitor and perform the registration process for such visitor, thereby alleviating the requirement of involvement by a facility employee for such registration. The EVR may be accessible local to the controlled-environment facility (e.g., as a kiosk), and/or it may be accessible via a communication network, such as the Internet. Thus, the EVR may allow a remote user to schedule and register for a future visit. Additionally, other services, such as funding an account or contacting a third party, may be available through the EVR.

Abstract translation: 公开了一种电子访问登记（EVR）系统，用于登记访客访问受管制环境设施的居民，如矫正设施。 在某些实施例中，EVR可操作地与访客进行交互，并确定是否授权与受控环境设施的居民所请求的访问会话。 因此，在某些实施例中，EVR可以自主地与访问者相互作用并执行对该访问者的注册过程，从而减轻设施雇员参与该注册的要求。 EVR可以在受控环境设施（例如，作为信息站）本地访问，和/或可以经由诸如因特网之类的通信网络访问。 因此，EVR可以允许远程用户安排并注册以后的访问。 此外，其他服务（例如资助一个帐户或联系第三方）可以通过EVR获得。

公开(公告)号：EP1873999A1

公开(公告)日：2008-01-02

申请号：EP07252650.2

申请日：2007-06-29

Applicant: Evercom Systems, Inc.

Inventor： Reinhold, Dennis J.

IPC: H04L29/06

CPC classification number: H04L63/0861 ,  H04L63/30 ,  H04M1/66 ,  H04M3/2281 ,  H04M3/38 ,  H04M2203/6054 ,  H04M2250/12

Abstract: Systems and methods for verifying the identity of a person operating a device are shown. In some representative embodiments, a method comprises authorizing a person to operate a device, continuously monitoring a biometric trait of a device operator, and using the monitored biometric trait of the device operator to verify, during operation of the device, whether the device operator is the authorized person. In other representative embodiments, a system comprises a biometric sensor associated with a device, and a continuous biometric monitoring (CBM) module coupled to the biometric sensor. The CBM module may be adapted to continuously acquire a one biometric sample from the device operator during operation of the device.

Abstract translation: 示出了用于验证操作设备的人的身份的系统和方法。 在一些代表性的实施例中，一种方法包括授权人操作设备，连续地监视设备操作者的生物特征，以及使用所述设备操作者的所监视的生物特征来在设备操作期间验证设备操作者是否是 授权人员。 在其它代表性实施例中，系统包括与设备相关联的生物测量传感器和耦合到生物测定传感器的连续生物测量监测（CBM）模块。 CBM模块可以适于在设备的操作期间从设备操作者连续获取一个生物特征样本。

公开(公告)号：EP1998541A3

公开(公告)日：2010-12-15

申请号：EP08251742.6

申请日：2008-05-19

Applicant: Evercom Systems, Inc.

Inventor： Polozola, Michelle L. ,  Rosenfield, Stuart

IPC: H04M15/00 ,  H04M17/00 ,  H04M3/42

CPC classification number: G06Q20/40 ,  G06Q30/02 ,  H04M15/00 ,  H04M15/08 ,  H04M15/47 ,  H04M15/58 ,  H04M15/83 ,  H04M15/835 ,  H04M15/8351 ,  H04M15/84 ,  H04M15/842 ,  H04M15/85 ,  H04M15/851 ,  H04M15/852 ,  H04M15/854 ,  H04M15/858 ,  H04M17/00 ,  H04M2215/0148 ,  H04M2215/0188 ,  H04M2215/62 ,  H04M2215/68 ,  H04M2215/81 ,  H04M2215/8104 ,  H04M2215/8108 ,  H04M2215/8129 ,  H04M2215/8133 ,  H04M2215/815 ,  H04M2215/8154 ,  H04M2215/8158 ,  H04M2215/8166 ,  H04M2215/8183

Abstract: Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service.. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.

公开(公告)号：EP1998541A2

公开(公告)日：2008-12-03

申请号：EP08251742.6

申请日：2008-05-19

Applicant: Evercom Systems, Inc.

Inventor： Polozola, Michelle L. ,  Rosenfield, Stuart

IPC: H04M15/00 ,  H04M17/00 ,  H04M3/42

CPC classification number: G06Q20/40 ,  G06Q30/02 ,  H04M15/00 ,  H04M15/08 ,  H04M15/47 ,  H04M15/58 ,  H04M15/83 ,  H04M15/835 ,  H04M15/8351 ,  H04M15/84 ,  H04M15/842 ,  H04M15/85 ,  H04M15/851 ,  H04M15/852 ,  H04M15/854 ,  H04M15/858 ,  H04M17/00 ,  H04M2215/0148 ,  H04M2215/0188 ,  H04M2215/62 ,  H04M2215/68 ,  H04M2215/81 ,  H04M2215/8104 ,  H04M2215/8108 ,  H04M2215/8129 ,  H04M2215/8133 ,  H04M2215/815 ,  H04M2215/8154 ,  H04M2215/8158 ,  H04M2215/8166 ,  H04M2215/8183

Abstract: Systems and methods which determines the likelihood that a calling (or in some cases the called) user will pay for a particular auxiliary service are described. A system of an embodiment considers the user's credit risk and his/her propensity to pay, when deciding if the user is eligible for a particular auxiliary service. A methodology used for determining propensity to pay for an auxiliary service according to embodiments is independent from a determination of propensity to pay for a basic calling service.. Thus, the criteria used, and the weight given to each criteria, for determining eligibility for auxiliary services can be different from the criteria and criteria weight used for basic communication connections.

Abstract translation: 描述确定呼叫（或在某些情况下被叫）用户将为特定辅助服务支付的可能性的系统和方法。 当确定用户是否符合特定辅助服务的条件时，实施例的系统考虑用户的信用风险和他/她的倾向倾向。 用于确定根据实施例的辅助服务支付倾向的方法独立于对基本呼叫服务的支付倾向的确定。因此，使用的标准以及给予每个标准的权重用于确定辅助服务的资格 服务可以不同于用于基本通信连接的标准和标准权重。

公开(公告)号：EP1874004A3

公开(公告)日：2008-02-27

申请号：EP07252643.7

申请日：2007-06-29

Applicant: Evercom Systems, Inc.

Inventor： Polozola, Michelle L. ,  Heckel, Arthur

IPC: H04L29/08

CPC classification number: H04L67/24 ,  H04L12/1895 ,  H04L51/24 ,  H04L51/38 ,  H04L67/12 ,  H04L67/18 ,  H04L67/327 ,  H04W4/02

Abstract: Embodiments are provided for managing notification of residents of a controlled-environment facility of pending messages awaiting retrieval by such residents. In one embodiment, a messaging system is provided in which a party external to the controlled-environment facility may record a message intended for a resident of the controlled-environment facility. A notification controller receives notification of the pending message for the resident and determines an appropriate communication device to use for notifying the resident of the pending message. In certain embodiments, a wireless location tracking system, such as a Radio Frequency Identification (RFID) system, is employed to determine a communication device that is in the vicinity of the resident, wherein the notification controller directs notification of the pending message to the determined communication device.