Abstract:
Digitales Verfahren zur Authentifizierung eines Nutzers eines Telekommunikations- bzw. Datennetzes für einen Zugriff zu geschützten Daten oder einer einem definierten Nutzerkreis vorbehaltenen Leistung oder für die Verwendung aktuell durch den Nutzer eingegebener Daten, wobei eine aktuell bei einem Zugriffs-Versuch durch den Nutzer an einem Telekommunikations- oder VoIP-Endgerät eingesprochene Sprachprobe einer Stimmanalyseeinrichtung zugeführt und hierin ein aktuelles Stimmprofil errechnet und dieses in einer Stimmprofil-Vergleichereinheit mit einem vorgespeicherten initialen Stimmprofil verglichen und im Ansprechen auf ein positives Vergleichsergebnis der Nutzer authentifiziert und ein den Zugriff freigebendes erstes Steuersignal, jedoch im Ansprechen auf ein negatives Vergleichsergebnis ein den Zugriff sperrendes oder eine Ersatz-Authentifizierungsprozedur triggerndes zweites Steuersignal erzeugt wird.
Abstract:
Die Erfindung betrifft ein Verfahren zur Steuerung eines Telekommunikationssystems in/an einem Telekommunikationsnetz (1) oder sprachboxbasierter Dienste (2), wobei bei einer Kommunikationsverbindung zwischen einem Anrufer (A,B,C,D) und dem Telekommunikationssystem der Anrufer anhand seiner Stimme erkannt wird und in Abhängigkeit einer Erkennung ein Dienst aktiviert wird. Die Erfindung betrifft weiterhin ein Telekommunikationssystem mit Sprachboxen.
Abstract:
Authentication of voice message recipient network addresses employs generating (102) and storing (104) a 'network file' that includes 'voice clips' and associated network addresses that are extracted from voice messages received across a network (10) from voice message systems (16, 18). A voice clip is the first one to three seconds of voice extracted from each received voice message. Over time, the network file will grow to contain multiple voice clips and associated network voice message addresses. When a voice message originator subsequently enters a recipient's network address (106), the originating voice message system searches (114) the network file for the network address, retrieves the associated voice clip (116), and plays it for the voice message originator to authenticate the recipient's network address. Voice authentication of a voice message originator entails encoding (134) into a 'voice print file', original voice clips and associated network addresses received from positively identified voice message originators. Thereafter, when a questionable voice message is received (138), the voice message system extracts a new voice clip (142), generates a new voice print (144), and compares it with the original voice print associated with the voice message address (148). If the voice prints are substantially the same, the received voice message is annotated with an 'authenticating' message (150).
Abstract:
The INTERACTIVE CREDIT CARD FRAUD CONTROL PROCESS system utilizes a computer with telephone interface, memory, voice recognition software and hardware, and an information archive and retrieval process. A computer program (10) is used to automatically and electronically control the determination of the caller as the authorized credit card holder, or conversely an unauthorized perpetrator attempting to make a credit card transaction. The telephone interface is connected to a telephone line and the caller dials a number that connects the caller with the present invention (12), which then captures certain information about the incoming call (14 & 16) and creates a permanent Record Stamp (18) of the call to which transactional information is added as the call progresses. The caller is asked question prompts, and the system receives voice and touch tone responses from the caller from which the system determines if a VoicePrint is applicable (20). The caller responses are managed by the present invention in a method that determines if the caller is the authorized credit card holder, and if the caller is not the authorized credit card holder the present invention captures information that can lead to the capture and conviction of the caller as a credit card fraud felon. The present invention uses the caller's spoken voice print of the card holder's name as one of the determining factors to determine if the caller is the authorized credit card holder (22). The VoicePrint, included in a claim in the present invention, uniquely and positively identifies a single person, and therefore becomes a valuable tool and evidence in the apprehension and conviction of perpetrators of credit card fraud. With a VoicePrint of the authorized credit card holder on file, the present invention prevents any other person except approved persons from making credit card transactions with that card number. Even without the VoicePrint, the control process is highly effective in limiting fraud risk and the present invention creates a VoicePrint of the caller, ties that identifier to the Record Stamp, and can thereafter identify that person as the person who was the caller. Additional claims relate to using the present invention for security and access control, including the gathering of positive identifying evidence of perpetrators.
Abstract:
자연적 생체 등록 시스템은 라이브 에이전트 검증의 자연적 과정을 이용하여 통상적인 자동화된 대화식 음성 응답 작업을 마스킹하는 방식으로 사용자/등록 대상자로부터 구두 생체 성문 데이터를 추출하기 위한 방법 및 관련 장치를 기술한다. 자연적 생체 등록 시스템은 또한 에이전트 위치 및 에이전트 ID를 동기화하는 능력을 제공하고, 그에 따라 전통적인 CTI 시스템 집적이 요구되지 않는다; 이는 양방향 및 이중 검증 과정으로 달성되고, 여기서 에이전트 성문과 발신자 성문 양자가 공통 데이터베이스 내에서 매칭되며, 소프트웨어 제어를 이용하여 전화 발신자를 에이전트 데스크탑에 위치하는 등록 및 검증 위젯과 매칭한다. 게다가, 에이전트는 이러한 등록/검증 위젯을 사용하여 인간 판단 표기들을 생성할 수 있고, 이는 시스템으로 하여금 a) 등록 및 검증을 위한 개선된 점수를 가지게 하며; b) 사용자의 유효성에 대한 라이브 에이전트 신뢰도를 반영하는 표기들을 기록하게 하고; c) 네이티브 또는 제3자 시스템에서 허위 발신자들에 대한 PIN 재설정을 유발하게 한다.
Abstract:
PURPOSE: A voice mail and a method therefor for accurately identifying a caller in a voice mail system are provided to improve communication by providing additional information about a caller of the voice mail in a messaging system. CONSTITUTION: A system receives an incoming call(S205). The system reproduces the voice mail greeting of a caller(S210). The system starts the register of the message of the caller(S220). The system initializes the voice recognition(S225). The system decides the voice print of the caller(S235). The system compares the determined known voice print with the determined voice print(S240).