Abstract:
Embodiments of the present invention provide a system, method, apparatus, means, and computer program code that facilitate or allow use of instant messages as notifications. In some embodiments, a notification is created by an application to be sent or included in an instant message sent to a user. In other embodiments, middleware or other software may intercept or detect a notification (e.g., dialogue boxes, pop-up windows) generated or initiated by an application and create and send an instant message to a user based on the notification.
Abstract:
A gatekeeper (109) including a compare unit (204) and a record unit (206). The compare unit (204) receives call requests and accesses a database which is a record of where a called party picked up the call, e.g., at home, at the office, via a mobile phone, or via an emergency number. The compare unit (204) performs an analysis such as a nullclosest neighbornull analysis to determine the location of the user at the time of day closest to that of the present call. The call is then routed to the user at that location. The record unit (206) then makes the appropriate notation in the database for the latest call.
Abstract:
Methods and apparatus for performing diagnostics and gathering statistics in computer supported telephony applications includes a control interface for CSTA protocols which utilizes ActiveX property pages to collect and display statistics and diagnostics. According to the preferred embodiment, Active X properties, methods, events, and pages are used to access all of the events and services provided by the CSTA protocols. Common paradigms such as Invoke13ID and timers are built in to the interface.
Abstract:
Methods and apparatus for automatically determining a call service request in a first communications device and for signalling the call service request determination to a second communications device. The second communications device can apply the service to the call based on the type of call service request. The methods and apparatus of the invention utilize predefined call criterion to make a determination of the call service request. The call criterion may, for example, be selected from called number, calling number, time of day, day of week, and date. An exemplary protocol and message encoding are disclosed.
Abstract:
Methods and apparatus for controlling call handling in a communications network. The methods and apparatus include special processing and network signalling (between network communications devices) which enable a caller to complete a critical transaction, without interruption. An exemplary protocol and message encoding are disclosed.
Abstract:
Apparatus and methods for correcting protocol errors in computer networking software. More particularly, an apparatus and methods are provided for correcting a class of protocol errors that is compatible with the protocol suite being used in computer networking software. The present invention performs inband protocol correction in a single phase or in multiple phases, according to some specific embodiments.
Abstract:
A multimedia telecommunications system including an integrated audio stream manager (102) in association with the digital personal video stream manager. Such an integrated audio stream manager employs a personal computer (110) to record and store audio such as compact disk tracks. The personal computer (10) can then contact one or more Internet web sites for CD indices to download a list of the tracks and provide a master list of all CDs stored. The digital personal video stream manager (102) can then be used to supervise playback of the audio files via the connected audio system.
Abstract:
A real-time communications device, a real-time communications system of networked distributed such devices and method and program product for operating such devices. The device includes a personal information manager (PIM), an instant messenger and a Messenger Assistant. The device may also include an e-mail client. The Messenger Assistant automatically provides appointment/status information from the PIM to the instant messenger, which passes status to identified buddies. The Messenger Assistant may also monitor local presence and e-mail and update status based on local presence changes and on incoming e-mail.
Abstract:
Within a network environment, redundant capabilities for exchanging call-processing signals enhance reliability of telephony support for telephony endpoint devices. A data network, such as a telephony-over-local area network, provides primary support for the telephony endpoint devices, which may be telephony-enabled computers or Internet Protocol telephones. A second network has a first mode in which it is inactive with respect to telephony traffic to the telephony endpoint devices, but has a second mode in which call-processing signals are routed through the second network in response to a determination that the data network is disabled. As a result, telephone features such as call deflection may be continued when the primary support is disabled. In some implementations, the second network includes a third mode in which the voice information is also carried as a response to determining that the data network is disabled and the currently available bandwidth of the second network exceeds a threshold bandwidth level.
Abstract:
A virtual private communications network (VPCN) and method of managing calls on the network. Communications devices are networked together over a private communications network. Each VPCN communications device has a unique private network identification (ID) code and can be contacted by dialing its respective ID. At least one of the VPCN communications devices is a wireless communications device, e.g., a cell phone, connected through a public wireless network to the private communications network. Calls to and from each such wireless device pass through the private communications network.