MANAGEMENT OF INTERNET OF THINGS DEVICES
    1.
    发明申请

    公开(公告)号:US20200278915A1

    公开(公告)日:2020-09-03

    申请号:US16875854

    申请日:2020-05-15

    Abstract: A method and system for communicating with IoT devices to gather information related to device failure or error(s) is disclosed. The system makes a copy of at least a portion of the device's non-volatile memory and/or receives IoT device data (e.g., sensor data and/or log files etc.) from an IoT device that recently failed. The system determines which log files and/or sensor data, for example, the IoT device created before and/or after a failure. After gathering this information, the system stores the information in a database, sends it to the IoT device manufacturer, for further analysis and diagnostics to troubleshoot the failure and send a fix or software update to the IoT device.

    MANAGEMENT OF INTERNET OF THINGS DEVICES

    公开(公告)号:US20220206926A1

    公开(公告)日:2022-06-30

    申请号:US17682733

    申请日:2022-02-28

    Abstract: A method and system for communicating with IoT devices to gather information related to device failure or error(s) is disclosed. The system makes a copy of at least a portion of the device's non-volatile memory and/or receives IoT device data (e.g., sensor data and/or log files etc.) from an IoT device that recently failed. The system determines which log files and/or sensor data, for example, the IoT device created before and/or after a failure. After gathering this information, the system stores the information in a database, sends it to the IoT device manufacturer, for further analysis and diagnostics to troubleshoot the failure and send a fix or software update to the IoT device.

    MANAGING DATA FROM INTERNET OF THINGS DEVICES IN A VEHICLE

    公开(公告)号:US20200334125A1

    公开(公告)日:2020-10-22

    申请号:US16907089

    申请日:2020-06-19

    Abstract: A method and system for communicating with IoT devices connected to a vehicle to gather information related to device operation or performance is disclosed. The system makes a copy of at least a portion of the device's non-volatile memory and/or receives IoT device data (e.g., sensor data and/or log files etc.) from an IoT device that recently failed. The system determines which log files and/or sensor data, for example, the IoT device created before and/or after a failure. After gathering this information, the system stores the information, sends it to a storage destination for further analysis and diagnostics to troubleshoot the failure and send a fix or software update to the IoT device. The information can also be placed into secondary storage to comply with regulatory, insurance, or legal purposes.

    CREATING CUSTOMIZED BOOTABLE IMAGE FOR CLIENT COMPUTING DEVICE FROM BACKUP COPY

    公开(公告)号:US20160019117A1

    公开(公告)日:2016-01-21

    申请号:US14333286

    申请日:2014-07-16

    Abstract: According to certain aspects, a method of creating customized bootable images for client computing devices in an information management system can include: creating a backup copy of each of a plurality of client computing devices, including a first client computing device; subsequent to receiving a request to restore the first client computing device to the state at a first time, creating a customized bootable image that is configured to directly restore the first client computing device to the state at the first time, wherein the customized bootable image includes system state specific to the first client computing device at the first time and one or more drivers associated with hardware existing at time of restore on a computing device to be rebooted; and rebooting the computing device to the state of the first client computing device at the first time from the customized bootable image.

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