公开(公告)号：US20160173536A1

公开(公告)日：2016-06-16

申请号：US15050268

申请日：2016-02-22

Applicant: Twilio, Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04L29/06 ,  H04M1/247 ,  H04L29/08 ,  H04M7/00

CPC classification number: H04M7/0075 ,  H04L29/06027 ,  H04L65/1013 ,  H04L65/105 ,  H04L67/02 ,  H04L69/329 ,  H04M1/2473 ,  H04M7/0021

Abstract: In a preferred embodiment, the method of caching media used in a telephony application includes: receiving a media request; sending the media request to a media layer using HTTP; the a media layer performing the steps of checking in a cache for the media resource; processing the media request within a media processing server; and storing the processed media in the cache as a telephony compatible resource specified by a persistent address. The system of the preferred embodiment includes a call router and a media layer composed of a cache and media processing server.

Abstract translation: 在优选实施例中，缓存在电话应用中使用的媒体的方法包括：接收媒体请求; 使用HTTP向媒体层发送媒体请求; 所述媒体层执行检查所述媒体资源的高速缓存的步骤; 在媒体处理服务器内处理媒体请求; 以及将所处理的媒体存储在高速缓存中，作为由持久地址指定的电话兼容资源。 优选实施例的系统包括呼叫路由器和由高速缓存和媒体处理服务器组成的媒体层。

公开(公告)号：US08995641B2

公开(公告)日：2015-03-31

申请号：US14158281

申请日：2014-01-17

Applicant: Twilio, Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04M7/00 ,  H04L29/12 ,  G06F9/50 ,  H04M3/51 ,  H04M1/247 ,  H04M3/36 ,  H04M3/523

CPC classification number: H04M7/0033 ,  G06F9/505 ,  G06F9/5077 ,  G06F9/5083 ,  H04L47/125 ,  H04L61/2564 ,  H04L65/1016 ,  H04L67/10 ,  H04L67/1008 ,  H04M1/2473 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/523 ,  H04M3/5235 ,  H04M7/006 ,  H04M15/34 ,  H04M2201/39 ,  H04M2201/40 ,  Y02D10/22 ,  Y02D10/36

Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

Abstract translation: 一种用于操作多租话电话系统的方法和系统，包括存储从多个用户接收的呼叫请求的呼叫队列; 可扩展和可收缩的电话资源集群，其建立呼叫请求的呼叫会话; 计算系统容量要求的分析系统; 管理电话资源集群的扩展和操作的资源分配器; 以及用作呼叫会话的电话通信信道的多个电话网络信道。

公开(公告)号：US20140355600A1

公开(公告)日：2014-12-04

申请号：US14459615

申请日：2014-08-14

Applicant: Twilio, Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04L29/06 ,  G06F9/54 ,  H04L29/08

CPC classification number: H04L65/1069 ,  G06F9/541 ,  H04L9/0643 ,  H04L9/3247 ,  H04L65/1006 ,  H04L67/02 ,  H04M1/2473 ,  H04M7/0021 ,  H04M7/003

Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

Abstract translation: 在一个实施例中，处理电话会话的方法包括：使用应用层协议与应用服务器进行通信; 用呼叫路由器处理电话指令; 并创建通过呼叫路由器应用程序编程接口（API）可访问的呼叫路由器资源。 在另一个实施例中，用于处理电话会话的系统包括：呼叫路由器，应用服务器的URI，由呼叫路由器执行的电话指令和呼叫路由器API资源。

公开(公告)号：US08570873B2

公开(公告)日：2013-10-29

申请号：US13743139

申请日：2013-01-16

Applicant: Twilio, Inc.

Inventor： Jeffrey G. Lawson ,  John Wolthuis ,  Evan Cooke

IPC: G01R31/08

CPC classification number: H04M7/0033 ,  G06F9/505 ,  G06F9/5077 ,  G06F9/5083 ,  H04L47/125 ,  H04L61/2564 ,  H04L65/1016 ,  H04L67/10 ,  H04L67/1008 ,  H04M1/2473 ,  H04M3/36 ,  H04M3/367 ,  H04M3/42323 ,  H04M3/51 ,  H04M3/5158 ,  H04M3/523 ,  H04M3/5235 ,  H04M7/006 ,  H04M15/34 ,  H04M2201/39 ,  H04M2201/40 ,  Y02D10/22 ,  Y02D10/36

Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

公开(公告)号：US20130212603A1

公开(公告)日：2013-08-15

申请号：US13764594

申请日：2013-02-11

Applicant: TWILIO, INC.

Inventor： Evan Cooke ,  Frank Stratton ,  Kyle Conroy

IPC: G06F9/54

CPC classification number: G06F9/542 ,  G06F9/5027 ,  G06F2209/504 ,  Y02D10/22

Abstract: A system and method that includes receiving an API request to a type of API resource; retrieving an API concurrency value for the API request; determining a comparison status associated with a comparison of the API concurrency value to a concurrency threshold; if the comparison status is within the concurrency threshold, transmitting the API request to an API processing resource; if the comparison status indicates the concurrency threshold is not satisfied, impeding processing of the API request; accounting for an increase in the API concurrency value if the API request is transmitted to an API processing resource; and accounting for a decrease in the API concurrency value at a time associated with the API processing resource completing processing of the API request.

Abstract translation: 一种系统和方法，包括接收对API资源类型的API请求; 检索API请求的API并发值; 确定与API并发值与并发阈值的比较相关联的比较状态; 如果比较状态在并发阈值内，则将API请求发送到API处理资源; 如果比较状态指示并发阈值不满足，则妨碍API请求的处理; 如果API请求被传送到API处理资源，则会增加API并发值; 并且在与API处理资源完成处理API请求相关联的时间中减少API并发值。

公开(公告)号：US20130072160A1

公开(公告)日：2013-03-21

申请号：US13624715

申请日：2012-09-21

Applicant: Twilio, Inc.

Inventor： Jeffrey Lawson ,  Evan Cooke ,  Frank Stratton ,  Timothy S. Milliron ,  Matthew David Nowack

IPC: H04W12/06

CPC classification number: G06Q10/06 ,  G06F8/60 ,  G06F21/105 ,  G06F2221/0775 ,  H04L63/102 ,  H04M15/705 ,  H04W4/50

Abstract: A system and method for authorizing application use of a user that can include creating a developer account associated with an application of an application platform; receiving an authorization request to authorize the application to act on a user account; creating a subaccount of a user, wherein the subaccount is associated with the developer account; creating an authorization record, that includes setting a permission profile for the subaccount; and returning a subaccount identifier to the developer.

Abstract translation: 一种用于授权应用程序使用的系统和方法，所述用户可以包括创建与应用平台的应用相关联的开发者帐户; 接收授权请求以授权应用程序对用户帐户采取行动; 创建用户的子帐户，其中所述子帐户与所述开发者帐户相关联; 创建授权记录，其中包括设置子帐户的权限配置文件; 并将子帐户标识符返回给开发人员。

公开(公告)号：US20130072153A1

公开(公告)日：2013-03-21

申请号：US13624750

申请日：2012-09-21

Applicant: Twilio, Inc.

Inventor： Jeffrey Lawson ,  Evan Cooke ,  Jonas Borjesson ,  Rob Simutis ,  Patrick Malatack ,  Kyle Conroy

IPC: H04W12/08

CPC classification number: H04M3/42374 ,  H04L51/043 ,  H04L63/10 ,  H04L67/025 ,  H04L67/24 ,  H04W4/16

Abstract: A system and method for communicating presence information that can include at a first server of a communication platform, receiving an authorization token of a first client application; verifying at least one permission associated with the authorization token; registering a presence status of the first client application upon verifying the at least one permission of the authorization token; at a second server of the communication platform, accepting an incoming communication request; retrieving communication instructions according to the incoming communication request; identifying an instruction to communicate with a communication destination of the first client application; accessing the presence status resource of the first client application; establishing communication with the first client application according to the accessed presence status resource.

Abstract translation: 一种用于传送存在信息的系统和方法，所述存在信息可以包括在通信平台的第一服务器处，接收第一客户端应用的授权令牌; 验证与授权令牌相关联的至少一个许可; 在验证所述授权令牌的所述至少一个许可后，注册所述第一客户端应用的存在状态; 在所述通信平台的第二服务器处，接受传入的通信请求; 根据传入通信请求检索通信指令; 识别与所述第一客户端应用的通信目的地通信的指令; 访问第一客户端应用的存在状态资源; 根据所访问的存在状态资源建立与第一客户端应用的通信。

公开(公告)号：US20240422267A1

公开(公告)日：2024-12-19

申请号：US18817875

申请日：2024-08-28

Applicant: Twilio Inc.

Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04M15/00 ,  H04L101/38

Abstract: A system and method of a telephony application platform can include receiving a communication session request specifying a destination endpoint, connecting the communication session through a first application module according to the destination endpoint, receiving an instruction to transition communication control to a second application module, transitioning communication control of the communication session to the second application module, independently metering resource usage of the communication session of each application module, and accounting the metered usage of the communication session.

公开(公告)号：US12020088B2

公开(公告)日：2024-06-25

申请号：US17304703

申请日：2021-06-24

Applicant: Twilio Inc.

Inventor： Evan Cooke ,  Frank Stratton ,  Kyle Conroy

IPC: G06F9/46 ,  G06F9/50 ,  G06F9/54

CPC classification number: G06F9/542 ,  G06F9/5027 ,  G06F2209/504 ,  Y02D10/00

Abstract: A system and method that includes receiving an API request to a type of API resource; retrieving an API concurrency value for the API request; determining a comparison status associated with a comparison of the API concurrency value to a concurrency threshold; if the comparison status is within the concurrency threshold, transmitting the API request to an API processing resource; if the comparison status indicates the concurrency threshold is not satisfied, impeding processing of the API request; accounting for an increase in the API concurrency value if the API request is transmitted to an API processing resource; and accounting for a decrease in the API concurrency value at a time associated with the API processing resource completing processing of the API request.

公开(公告)号：US11641427B2

公开(公告)日：2023-05-02

申请号：US17301330

申请日：2021-03-31

Applicant: Twilio Inc.

Inventor： Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke

IPC: H04M7/00 ,  H04L12/66 ,  H04M3/22 ,  H04M15/00 ,  H04L51/52 ,  H04L67/02 ,  H04M7/12 ,  H04M3/42

Abstract: An embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and that manages the subscription to events by clients. The system can be used with a telephony application that interfaces with a telephony device and an application server.