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公开(公告)号：US20160359926A1
公开(公告)日：2016-12-08
申请号：US15241504
申请日：2016-08-19
Applicant: Twilio, Inc.
Inventor： Jeffrey Lawson , John Wolthuis , Evan Cooke
IPC: H04L29/06
CPC classification number: H04L65/1069 , H04L61/106 , H04L65/4053
Abstract: A method for processing telephony sessions of a network including at least one application server and a call router, the method including the steps of assigning a primary Uniform Resource Identifier (URI) and at least a secondary URI to an application; mapping a telephony session to the primary URI; communicating with the application server designated by the primary URI using an application layer protocol; receiving telephony instructions from the application server and processing the telephony instructions with the call router; detecting an application event; and upon detecting the application event, communicating with the application server designated by the secondary URI.
Abstract translation: 一种用于处理包括至少一个应用服务器和呼叫路由器的网络的电话会话的方法，所述方法包括以下步骤：将一个主统一资源标识符（URI）和至少一个辅助URI分配给应用; 将电话会话映射到主URI; 使用应用层协议与主URI指定的应用服务器进行通信; 从所述应用服务器接收电话指令并用所述呼叫路由器处理所述电话指令; 检测应用事件; 并且在检测到应用事件时，与由辅助URI指定的应用服务器进行通信。
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公开(公告)号：US09483328B2
公开(公告)日：2016-11-01
申请号：US14336611
申请日：2014-07-21
Applicant: Twilio, Inc.
Inventor： Patrick Malatack , Cheuk To Law , Thomas Wilsher
CPC classification number: G06F9/541 , G06F21/121 , H04L9/32 , H04L51/32 , H04L51/36 , H04L63/123 , H04W4/50 , H04W12/06
Abstract: A system and method for messaging application content that includes providing an application content messaging application programming interface (API); receiving a content delivery request from an account, through the application content messaging API; retrieving device information of a destination endpoint specified in the content delivery request; based on the device information, selecting an application content format from a set of formats and obtaining application content in the application content format; and transmitting the application content.
Abstract translation: 一种用于消息传递应用程序内容的系统和方法，包括提供应用程序内容消息传递应用程序编程接口（API）; 通过应用内容消息API从帐户接收内容递送请求; 检索在所述内容递送请求中指定的目的地端点的设备信息; 基于所述设备信息，从一组格式中选择应用内容格式并以所述应用内容格式获取应用内容; 并发送应用内容。
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公开(公告)号：US20160269564A1
公开(公告)日：2016-09-15
申请号：US15097206
申请日：2016-04-12
Applicant: Twilio, Inc.
Inventor： Jeff Lawson , John Wolthuis , Evan Cooke
CPC classification number: H04M7/0033 , G06F9/505 , G06F9/5077 , G06F9/5083 , H04L47/125 , H04L61/2564 , H04L65/1016 , H04L67/10 , H04L67/1008 , H04M1/2473 , H04M3/36 , H04M3/367 , H04M3/42323 , H04M3/51 , H04M3/5158 , H04M3/523 , H04M3/5235 , H04M7/006 , H04M15/34 , H04M2201/39 , H04M2201/40 , Y02D10/22 , Y02D10/36
Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.
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公开(公告)号：US20160248861A1
公开(公告)日：2016-08-25
申请号：US15141624
申请日：2016-04-28
Applicant: Twilio, Inc.
Inventor： Jeffrey Lawson , John Wolthius
IPC: H04L29/08
CPC classification number: H04L67/16 , H04L12/14 , H04L12/1403 , H04L61/2514 , H04L61/2564 , H04L61/2575 , H04L61/2589 , H04L61/308 , H04L65/403 , H04L67/02 , H04L67/104 , H04L67/141 , H04L67/22 , H04L67/2823 , H04L67/32 , H04M15/41 , H04M15/44 , H04M15/47 , H04M15/52 , H04M15/62
Abstract: A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for a plurality of entities configured for use of the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A micro-service request is processed according to the entity configuration. The micro-service request is a request for use of at least one micro-service of the platform system on behalf of the entity. Use of each micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of each micro-service on behalf of the entity. Entity configuration includes micro-service configuration, and micro-service configuration specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.
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公开(公告)号：US20160234391A1
公开(公告)日：2016-08-11
申请号：US15099931
申请日：2016-04-15
Applicant: Twilio, Inc.
Inventor： John Wolthuis , Robert Brazier
IPC: H04M3/523
CPC classification number: H04M3/5235 , G06Q10/063114 , G06Q10/0633 , H04M3/5175 , H04M3/5232 , H04M3/5233
Abstract: Systems and methods for a work distribution service. At a multi-tenant platform that provides a work distribution service for a plurality of external systems, a priority is assigned to a first work item of a first external system. The work item is received via a RESTful work item API call request. The priority is assigned based on work item attributes of the work item and a workflow instruction corresponding to workflow information specified by the work item. The workflow instruction is provided by the external system via a RESTful Workflow API. A worker is assigned to the work item based on: the priority of the work item, the workflow information, and worker state managed by the first external system via a RESTful Worker API. The worker state includes worker attributes. The work item is generated by the external system, and the workflow instruction is managed by the external system.
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Patent Agency Ranking
公开(公告)号：US20160139971A1
公开(公告)日：2016-05-19
申请号：US15002774
申请日：2016-01-21
Applicant: Twilio, Inc.
Inventor： Timothy S. Milliron , Adam Ballai , Robert Hagemann
CPC classification number: G06F9/542 , G06F9/466 , G06F11/3065 , G06F11/3089 , G06F2201/86 , G06F2201/88
Abstract: A system and method for providing delegated metric tools within a partially closed communication platform that includes receiving a tag identifier linked to at least a first identified platform interaction in the communication platform; associating the tag identifier with at least one logged event of an account associated with the first identified platform interaction; defining a tracking resource with at least one tag identifier; measuring platform interactions tracked by a tracking resource; and providing access to measured platform interactions through an application.
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117.发明授权公开(公告)号：US09338018B2
公开(公告)日：2016-05-10
申请号：US14488770
申请日：2014-09-17
Applicant: Twilio, Inc.
Inventor： Robert Hageman , Adam Ballai , Timothy S. Milliron
CPC classification number: H04L12/1421 , H04L12/1403 , H04L12/1485 , H04M15/765 , H04M15/80
Abstract: A system and method that include receiving a communication pricing query; mapping the communication pricing query to a billable item; resolving a price of a billable item within a set of hierarchically defined pricing models with sparse overrides, wherein each pricing model is defined for a set of billable items; and returning the price of the billable item in a response to the communication pricing query.
Abstract translation: 一种包括接收通信定价查询的系统和方法; 将通信定价查询映射到可计费项目; 在具有稀疏覆盖的一组分层定义的定价模型中解决可收费项目的价格，其中为一组可计费项目定义每个定价模型; 并在回复通信定价查询时返还可结算项目的价格。
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118.发明授权System and method for authorizing and connecting application developers and users 有权用于授权和连接应用程序开发人员和用户的系统和方法公开(公告)号：US09336500B2
公开(公告)日：2016-05-10
申请号：US13624715
申请日：2012-09-21
Applicant: Twilio, Inc.
Inventor： Jeffrey Lawson , Evan Cooke , Frank Stratton , Timothy S. Milliron , Matthew David Nowack
CPC classification number: G06Q10/06 , G06F8/60 , G06F21/105 , G06F2221/0775 , H04L63/102 , H04M15/705 , H04W4/50
Abstract: A system and method for authorizing application use of a user that can include creating a developer account associated with an application of an application platform; receiving an authorization request to authorize the application to act on a user account; creating a subaccount of a user, wherein the subaccount is associated with the developer account; creating an authorization record, that includes setting a permission profile for the subaccount; and returning a subaccount identifier to the developer.
Abstract translation: 一种用于授权应用程序使用的系统和方法，所述用户可以包括创建与应用平台的应用相关联的开发者帐户; 接收授权请求以授权应用程序对用户帐户采取行动; 创建用户的子帐户，其中所述子帐户与所述开发者帐户相关联; 创建授权记录，其中包括设置子帐户的权限配置文件; 并将子帐户标识符返回给开发人员。
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119.发明申请公开(公告)号：US20160112475A1
公开(公告)日：2016-04-21
申请号：US14919650
申请日：2015-10-21
Applicant: Twilio, Inc.
Inventor： Jeffrey Lawson , John Wolthius
CPC classification number: H04L67/16 , H04L12/14 , H04L12/1403 , H04L61/2514 , H04L61/2564 , H04L61/2575 , H04L61/2589 , H04L61/308 , H04L65/403 , H04L67/02 , H04L67/104 , H04L67/141 , H04L67/22 , H04L67/2823 , H04L67/32 , H04M15/41 , H04M15/44 , H04M15/47 , H04M15/52 , H04M15/62
Abstract: A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for a plurality of entities configured for use of the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A micro-service request is processed according to the entity configuration. The micro-service request is a request for use of at least one micro-service of the platform system on behalf of the entity. Use of each micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of each micro-service on behalf of the entity. Entity configuration includes micro-service configuration, and micro-service configuration specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.
Abstract translation: 多租户媒体通信平台系统及方法。 平台系统包括用于被配置为使用平台系统的多个实体的媒体通信微服务和微服务配置。 注册平台系统中的实体包括为实体使用平台系统设置实体配置。 根据实体配置处理微服务请求。 微服务请求是代表实体使用平台系统的至少一个微服务的请求。 每个微服务的使用代表实体进行核算。 基于代表实体对每个微服务的使用的会计生成实体的计费信息。 实体配置包括微服务配置，微服务配置指定至少一个：到至少一个应用逻辑URI的端点映射，事件回调URI和事件应用逻辑URI。
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公开(公告)号：US20160100060A1
公开(公告)日：2016-04-07
申请号：US14966987
申请日：2015-12-11
Applicant: Twilio, Inc.
Inventor： Christer Fahlgren , John Wolthuis , Peter Shafton , Thomas Schiavone
IPC: H04M3/523
CPC classification number: H04M3/523 , H04M3/5141 , H04M2203/407
Abstract: A system and method including receiving a request to enqueue a communication session; adding the communication session to the queue of a plurality of communication sessions; upon adding the communication to the queue, transferring control logic to the configured wait-state application; receiving a dequeue request initiated by a second entity; in response to the dequeue request, managing the procession of communication sessions in the queue; and dequeuing a communication session from the queue.
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