公开(公告)号：US09865264B2

公开(公告)日：2018-01-09

申请号：US15154944

申请日：2016-05-14

Applicant: Google, Inc.

Inventor： Ilya Genadevich Gelfenbeyn ,  Artem Goncharuk ,  Ilya Andreevich Platonov ,  Pavel Aleksandrovich Sirotin ,  Olga Aleksandrovna Gelfenbeyn

IPC: G10L15/00 ,  G10L15/02 ,  G10L15/32 ,  G10L15/07 ,  G10L15/08 ,  G10L15/22

CPC classification number: G10L15/32 ,  G10L15/02 ,  G10L15/07 ,  G10L15/22 ,  G10L2015/088 ,  G10L2015/223 ,  G10L2015/228

Abstract: Disclosed are computer-implemented methods and systems for dynamic selection of speech recognition systems for the use in Chat Information Systems (CIS) based on multiple criteria and context of human-machine interaction. Specifically, once a first user audio input is received, it is analyzed so as to locate specific triggers, determine the context of the interaction or predict the subsequent user audio inputs. Based on at least one of these criteria, one of a free-diction recognizer, pattern-based recognizer, address book based recognizer or dynamically created recognizer is selected for recognizing the subsequent user audio input. The methods described herein increase the accuracy of automatic recognition of user voice commands, thereby enhancing overall user experience of using CIS, chat agents and similar digital personal assistant systems.

公开(公告)号：US10546067B2

公开(公告)日：2020-01-28

申请号：US15457692

申请日：2017-03-13

Applicant: Google Inc.

Inventor： Ilya Gelfenbeyn ,  Artem Goncharuk ,  Pavel Sirotin

IPC: G06F17/27 ,  G10L15/22 ,  G10L15/02 ,  G10L15/26

Abstract: Provided are systems and methods for creating custom dialog system engines. The system comprises a dialog system interface installed on a first server or a user device and a platform deployed on a second server. The platform is configured to receive dialog system entities and intents associated with a developer profile and associate the dialog system entities with the dialog system intents to form a custom dialog system engine associated with the dialog system interface. The web platform receives a user request from the dialog system interface, activates the custom dialog system engine based on identification, and retrieves the dialog system entities and intents. The user request is processed by applying the dialog system entities and intents to generate a response to the user request. The response is sent to the dialog system interface.

公开(公告)号：US10311492B2

公开(公告)日：2019-06-04

申请号：US15166293

申请日：2016-05-27

Applicant: Google Inc.

Inventor： Ilya Gennadyevich Gelfenbeyn ,  Artem Goncharuk ,  Pavel Aleksandrovich Sirotin

IPC: G06Q30/06

Abstract: A method for enhancing dialog systems is disclosed herein. The method may include maintaining an online marketplace that may have a plurality of dialog system extension elements. The plurality of dialog system extension elements may include at least one of a dialog system plugin, a dialog system add-on, a dialog system update, and a dialog system upgrade. The method may further include receiving a selection of one of the plurality of dialog system extension elements from an end user. The end user may be associated with a dialog system. The method may continue with associating the one of the plurality of dialog system extension elements with the dialog system of the end user.

公开(公告)号：US09946511B2

公开(公告)日：2018-04-17

申请号：US14721044

申请日：2015-05-26

Applicant: Google Inc.

Inventor： Ilya Genadevich Gelfenbeyn ,  Olga Aleksandrovna Gelfenbeyn ,  Artem Goncharuk ,  Ilya Andreevich Platonov ,  Pavel Aleksandrovich Sirotin

IPC: G10L15/00 ,  G10L15/26 ,  G10L21/00 ,  G10L25/00 ,  G10L21/06 ,  G10L17/00 ,  G10L19/12 ,  G10L19/00 ,  G10L15/04 ,  G10L15/18 ,  G10L15/28 ,  G10L15/16 ,  G10L13/08 ,  G10L13/00 ,  G06F17/28 ,  G06F17/20 ,  G06F17/27 ,  G06F17/21 ,  G06F3/16 ,  G10L15/22 ,  G10L13/04 ,  G10L15/06

CPC classification number: G06F3/167 ,  G10L13/043 ,  G10L15/063 ,  G10L15/18 ,  G10L15/22 ,  G10L15/265 ,  G10L2015/0638 ,  G10L2015/223

Abstract: Provided is a method for user training of an information dialog system. The method may include activating a user input subsystem, receiving a training request entered by the user, converting the training request into text by the user input subsystem, sending the text of the training request obtained as a result of the conversion to a dialog module, processing the text of the training request by the dialog module, forming a response to the training request by the dialog module, and sending the response to the training request to the user. The response to the training request may be formed in a form of one or more of the following: a voice cue, a text, and an action performed by the information dialog system.