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公开(公告)号:US08995641B2
公开(公告)日:2015-03-31
申请号:US14158281
申请日:2014-01-17
Applicant: Twilio, Inc.
Inventor: Jeff Lawson , John Wolthuis , Evan Cooke
CPC classification number: H04M7/0033 , G06F9/505 , G06F9/5077 , G06F9/5083 , H04L47/125 , H04L61/2564 , H04L65/1016 , H04L67/10 , H04L67/1008 , H04M1/2473 , H04M3/36 , H04M3/367 , H04M3/42323 , H04M3/51 , H04M3/5158 , H04M3/523 , H04M3/5235 , H04M7/006 , H04M15/34 , H04M2201/39 , H04M2201/40 , Y02D10/22 , Y02D10/36
Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.
Abstract translation: 一种用于操作多租话电话系统的方法和系统,包括存储从多个用户接收的呼叫请求的呼叫队列; 可扩展和可收缩的电话资源集群,其建立呼叫请求的呼叫会话; 计算系统容量要求的分析系统; 管理电话资源集群的扩展和操作的资源分配器; 以及用作呼叫会话的电话通信信道的多个电话网络信道。
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公开(公告)号:US20140355600A1
公开(公告)日:2014-12-04
申请号:US14459615
申请日:2014-08-14
Applicant: Twilio, Inc.
Inventor: Jeff Lawson , John Wolthuis , Evan Cooke
CPC classification number: H04L65/1069 , G06F9/541 , H04L9/0643 , H04L9/3247 , H04L65/1006 , H04L67/02 , H04M1/2473 , H04M7/0021 , H04M7/003
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
Abstract translation: 在一个实施例中,处理电话会话的方法包括:使用应用层协议与应用服务器进行通信; 用呼叫路由器处理电话指令; 并创建通过呼叫路由器应用程序编程接口(API)可访问的呼叫路由器资源。 在另一个实施例中,用于处理电话会话的系统包括:呼叫路由器,应用服务器的URI,由呼叫路由器执行的电话指令和呼叫路由器API资源。
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公开(公告)号:US12294674B2
公开(公告)日:2025-05-06
申请号:US18631380
申请日:2024-04-10
Applicant: Twilio Inc.
Inventor: Jeff Lawson , Evan Cooke , Robert J. Simutis , Patrick Malatack , Kyle Conroy
IPC: H04M3/42 , H04L9/40 , H04L51/043 , H04L67/025 , H04L67/54 , H04W4/16
Abstract: A system and method for communicating presence information that can include at a first server of a communication platform, receiving an authorization token of a first client application; verifying at least one permission associated with the authorization token; registering a presence status of the first client application upon verifying the at least one permission of the authorization token; at a second server of the communication platform, accepting an incoming communication request; retrieving communication instructions according to the incoming communication request; identifying an instruction to communicate with a communication destination of the first client application; accessing the presence status resource of the first client application; establishing communication with the first client application according to the accessed presence status resource.
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公开(公告)号:US11997231B2
公开(公告)日:2024-05-28
申请号:US17950420
申请日:2022-09-22
Applicant: Twilio Inc.
Inventor: Jeff Lawson , Evan Cooke , Robert J. Simutis , Patrick Malatack , Kyle Conroy
IPC: H04M3/42 , H04L9/40 , H04L51/043 , H04L67/025 , H04L67/54 , H04W4/16
CPC classification number: H04M3/42374 , H04L51/043 , H04L63/10 , H04L67/025 , H04L67/54 , H04W4/16
Abstract: A system and method for communicating presence information that can include at a first server of a communication platform, receiving an authorization token of a first client application; verifying at least one permission associated with the authorization token; registering a presence status of the first client application upon verifying the at least one permission of the authorization token; at a second server of the communication platform, accepting an incoming communication request; retrieving communication instructions according to the incoming communication request; identifying an instruction to communicate with a communication destination of the first client application; accessing the presence status resource of the first client application; establishing communication with the first client application according to the accessed presence status resource.
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公开(公告)号:US11856150B2
公开(公告)日:2023-12-26
申请号:US18084909
申请日:2022-12-20
Applicant: Twilio Inc.
Inventor: Jeff Lawson , John Robert Wolthuis , Evan Mansfield Cooke
IPC: H04M7/00 , G06F9/54 , H04L9/06 , H04L9/32 , H04L65/1069 , H04L65/1045 , H04L65/1104 , H04M1/247 , H04L65/10 , H04L69/329 , H04L65/1101 , H04L67/02
CPC classification number: H04M7/0075 , G06F9/541 , H04L9/0643 , H04L9/3247 , H04L65/1013 , H04L65/1045 , H04L65/1069 , H04L65/1104 , H04L69/329 , H04M1/2473 , H04M7/003 , H04M7/0021 , H04L65/1101 , H04L67/02
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
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公开(公告)号:US11765275B2
公开(公告)日:2023-09-19
申请号:US17649113
申请日:2022-01-27
Applicant: Twilio Inc.
Inventor: Jeff Lawson , John Wolthuis , Evan Cooke
IPC: H04M7/00 , G06F9/54 , H04L9/06 , H04L9/32 , H04L65/1069 , H04L65/1045 , H04L65/1104 , H04M1/247 , H04L65/10 , H04L69/329 , H04L65/1101 , H04L67/02
CPC classification number: H04M7/0075 , G06F9/541 , H04L9/0643 , H04L9/3247 , H04L65/1013 , H04L65/1045 , H04L65/1069 , H04L65/1104 , H04L69/329 , H04M1/2473 , H04M7/003 , H04M7/0021 , H04L65/1101 , H04L67/02
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
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公开(公告)号:US11722602B2
公开(公告)日:2023-08-08
申请号:US16845029
申请日:2020-04-09
Applicant: Twilio Inc.
Inventor: Jeff Lawson , John Wolthuis , Evan Cooke
IPC: H04M7/00 , G06F9/54 , H04L9/06 , H04L9/32 , H04L65/1069 , H04L65/1045 , H04L65/1104 , H04M1/247 , H04L65/10 , H04L69/329 , H04L65/1101 , H04L67/02
CPC classification number: H04M7/0075 , G06F9/541 , H04L9/0643 , H04L9/3247 , H04L65/1013 , H04L65/1045 , H04L65/1069 , H04L65/1104 , H04L69/329 , H04M1/2473 , H04M7/003 , H04M7/0021 , H04L65/1101 , H04L67/02
Abstract: In a preferred embodiment, the method of caching media used in a telephony application includes: receiving a media request; sending the media request to a media layer using HTTP; the a media layer performing the steps of checking in a cache for the media resource; processing the media request within a media processing server; and storing the processed media in the cache as a telephony compatible resource specified by a persistent address. The system of the preferred embodiment includes a call router and a media layer composed of a cache and media processing server.
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公开(公告)号:US20210409457A1
公开(公告)日:2021-12-30
申请号:US17446545
申请日:2021-08-31
Applicant: Twilio Inc.
Inventor: Jeff Lawson , John Wolthuis , Evan Cooke
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
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公开(公告)号:US10986142B2
公开(公告)日:2021-04-20
申请号:US16247214
申请日:2019-01-14
Applicant: Twilio Inc.
Inventor: Jeff Lawson , John Wolthuis , Evan Cooke
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
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公开(公告)号:US20210021651A1
公开(公告)日:2021-01-21
申请号:US17061307
申请日:2020-10-01
Applicant: Twilio Inc.
Inventor: Jeff Lawson , John Wolthuis , Evan Cooke
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
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