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公开(公告)号：US10893079B2
公开(公告)日：2021-01-12
申请号：US16520195
申请日：2019-07-23
Applicant: Twilio Inc.
Inventor： Jeff Lawson , John Wolthuis , Evan Cooke
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
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公开(公告)号：US10893078B2
公开(公告)日：2021-01-12
申请号：US16520190
申请日：2019-07-23
Applicant: Twilio Inc.
Inventor： Jeff Lawson , John Wolthuis , Evan Cooke
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
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公开(公告)号：US20200244810A1
公开(公告)日：2020-07-30
申请号：US16852130
申请日：2020-04-17
Applicant: Twilio Inc.
Inventor： Jeff Lawson , John Wolthuis , Evan Cooke
IPC: H04M7/00 , G06F9/50 , H04M3/51 , H04M3/523 , H04M1/247 , H04M3/36 , H04L29/12 , H04L12/803 , H04L29/06 , H04L29/08 , H04M3/42 , H04M15/34
Abstract: A method and system for operating a multitenancy telephony system including receiving a plurality of call requests associated with an application server; selecting a subset of the received call requests using a load balancer; assigning each selected call request to one of a plurality of resources creating, on the assigned resource, a call session for each selected call request; and coordinating the created call sessions resulting from the selected subset of the received call requests associated with the application server.
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公开(公告)号：US20200228595A1
公开(公告)日：2020-07-16
申请号：US16837719
申请日：2020-04-01
Applicant: Twilio Inc.
Inventor： Brian Tarricone , John Wolthuis , Jonas Boerjesson
IPC: H04L29/08 , H04L29/06 , H04L12/707
Abstract: A system and method for processing communication media in a regionally distributed communication platform that includes at a first platform region, establishing a communication session comprising establishing a media communication to at least one endpoint from the first region and establishing signaling communication to a second platform region; selecting a media resource in response to a change in media processing requirements of the communication session; when the selected media resource is outside the first region, routing media communication through a media resource outside of the first region; when the media resource is available in the first region, routing media communication through the media resource of the first region; and when the media resource is outside of the second region, storing the media communication in the first region at least temporarily and tunneling a branch of the media communication to a central media service in the second region.
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公开(公告)号：US10708437B2
公开(公告)日：2020-07-07
申请号：US16433093
申请日：2019-06-06
Applicant: Twilio Inc.
Inventor： Jeff Lawson , John Wolthuis , Evan Cooke
IPC: H04M7/00 , G06F9/50 , H04M3/51 , H04M3/523 , H04M1/247 , H04M3/36 , H04L29/12 , H04L12/803 , H04L29/06 , H04L29/08 , H04M3/42 , H04M15/34
Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.
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Patent Agency Ranking
公开(公告)号：US10560495B2
公开(公告)日：2020-02-11
申请号：US15871794
申请日：2018-01-15
Applicant: Twilio, Inc.
Inventor： Jeff Lawson , John Wolthuis , Evan Cooke
Abstract: In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.
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公开(公告)号：US09967224B2
公开(公告)日：2018-05-08
申请号：US14452277
申请日：2014-08-05
Applicant: Twilio, Inc.
Inventor： Jeffrey Lawson , John Wolthuis , Evan Cooke , Jeffrey Comer
CPC classification number: H04L51/32 , G06F9/542 , G06F2209/544 , H04L51/04
Abstract: A method and system for real-time eventing including interacting with at least one configuration attribute according to instructions specified through an application programming interface (API); adding subscribers for an event channel; generating an event from operation of an application; publishing the event message to the event channel on an event router; processing the event message according to the at least one configuration attribute; identifying a subscriber to the event channel; and sending the event from the event router to the subscriber.
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公开(公告)号：US09628624B2
公开(公告)日：2017-04-18
申请号：US15099931
申请日：2016-04-15
Applicant: Twilio, Inc.
Inventor： John Wolthuis , Robert Brazier
CPC classification number: H04M3/5235 , G06Q10/063114 , G06Q10/0633 , H04M3/5175 , H04M3/5232 , H04M3/5233
Abstract: Systems and methods for a work distribution service. At a multi-tenant platform that provides a work distribution service for a plurality of external systems, a priority is assigned to a first work item of a first external system. The work item is received via a RESTful work item API call request. The priority is assigned based on work item attributes of the work item and a workflow instruction corresponding to workflow information specified by the work item. The workflow instruction is provided by the external system via a RESTful Workflow API. A worker is assigned to the work item based on: the priority of the work item, the workflow information, and worker state managed by the first external system via a RESTful Worker API. The worker state includes worker attributes. The work item is generated by the external system, and the workflow instruction is managed by the external system.
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公开(公告)号：US09621733B2
公开(公告)日：2017-04-11
申请号：US15097206
申请日：2016-04-12
Applicant: Twilio, Inc.
Inventor： Jeff Lawson , John Wolthuis , Evan Cooke
IPC: H04M7/00 , G06F9/50 , H04M3/51 , H04M1/247 , H04M3/36 , H04M3/523 , H04L29/12 , H04L12/803 , H04L29/06 , H04L29/08 , H04M3/42 , H04M15/34
CPC classification number: H04M7/0033 , G06F9/505 , G06F9/5077 , G06F9/5083 , H04L47/125 , H04L61/2564 , H04L65/1016 , H04L67/10 , H04L67/1008 , H04M1/2473 , H04M3/36 , H04M3/367 , H04M3/42323 , H04M3/51 , H04M3/5158 , H04M3/523 , H04M3/5235 , H04M7/006 , H04M15/34 , H04M2201/39 , H04M2201/40 , Y02D10/22 , Y02D10/36
Abstract: A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.
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公开(公告)号：US20170034360A1
公开(公告)日：2017-02-02
申请号：US15291791
申请日：2016-10-12
Applicant: Twilio, Inc.
Inventor： Jeff Lawson , John Wolthuis , Evan Cooke
Abstract: A system and method of a telephony application platform can include receiving a communication session request specifying a destination endpoint, connecting the communication session through a first application module according to the destination endpoint, receiving an instruction to transition communication control to a second application module, transitioning communication control of the communication session to the second application module, independently metering resource usage of the communication session of each application module, and accounting the metered usage of the communication session.
Abstract translation: 电话应用平台的系统和方法可以包括接收指定目的地端点的通信会话请求，根据目的地端点通过第一应用模块连接通信会话，接收将通信控制转换到第二应用模块的指令， 对第二应用模块进行通信会话的通信控制，独立地计量每个应用模块的通信会话的资源使用情况，以及计算通信会话的计量使用情况。
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