Automatic determination of a virtual machine's dependencies on storage virtualization

    公开(公告)号:US10423439B1

    公开(公告)日:2019-09-24

    申请号:US16149476

    申请日:2018-10-02

    Abstract: Disclosed are examples of observing and measuring virtual machine (VM) activity in a VM communication system environment. According to one example embodiment, an example operation may include transmitting a request from a physical host device to monitor at least one virtual machine among various virtual machines currently operating in a virtual communication system. Additional operations may include determining which of the virtual machines are actively accessing a predetermined virtual application, such as a virtual storage application. The operations may also include receiving present operating activity results regarding the virtual machines responsive to the transmitted request.

    Managing an operating system to set up a computer association tool

    公开(公告)号:US10423426B1

    公开(公告)日:2019-09-24

    申请号:US15096965

    申请日:2016-04-12

    Abstract: Certain aspects of the present disclosure relates to processing managing an operating system to set up a computer association tool. The technique includes processing an Operating System Deployment (OSD) functionality of a Microsoft System Center Configuration Manager (SCCM) to configure a server, wherein the OSD causes the server to a Pre-boot Execution Environment (PXE Boot). The SCCM may be launched for the PXE boot process to be associated with the server and configuring the SCCM to associate with a specific OSD Task Sequence. Boot from a Network Interface Card (NIC) that has an associated MAC address, using the PXE, wherein the PXE boot process then hands the operation over to the designated OSD Task Sequencer (TS) which handles the configuration process according to at least one variable.

    Customer service call processing and support agent access application

    公开(公告)号:US10412222B1

    公开(公告)日:2019-09-10

    申请号:US16120516

    申请日:2018-09-04

    Abstract: Disclosed are a method and apparatus of receiving and processing customer support calls. The calls may be initiated from a mobile/wireless device via a call function or via a mobile device application. An example method of operation may provide receiving a call from a mobile device and identifying the call as a customer service support inquiry. The method may further provide intercepting the call and redirecting the call to an interactive voice response proxy device responsive to identifying the call as a customer service support inquiry, accessing a database responsive to receiving the call and retrieving a data record that was created when the call was initiated. The data record may include a mobile device identifier of the mobile device and a present inquiry identifier of a type of customer support inquiry associated with the call and the method may also include identifying the customer inquiry and a customer profile stored on the data record, and determining a location to route the call based on at least one of the customer inquiry and the customer profile information on the data record.

    Web service selector component
    44.
    发明授权

    公开(公告)号:US10404550B1

    公开(公告)日:2019-09-03

    申请号:US15968339

    申请日:2018-05-01

    Inventor: Chad Eric Powell

    Abstract: An apparatus, method, and a computer program are provided. In one embodiment, a request is transmitted to a selector module for an available web service and a response is received from the selector module for a web service server. The response includes an endpoint uniform resource indicator to allow a client module to transmit a web service request to an appropriate web service server.

    Processing natural language grammar

    公开(公告)号:US10402492B1

    公开(公告)日:2019-09-03

    申请号:US15370666

    申请日:2016-12-06

    Abstract: Creating and processing a natural language grammar set of data based on an input text string are disclosed. The method may include tagging the input text string, and examining, via a processor, the input text string for at least one first set of substitutions based on content of the input text string. The method may also include determining whether the input text string is a substring of a previously tagged input text string by comparing the input text string to a previously tagged input text string, such that the substring determination operation determines whether the input text string is wholly included in the previously tagged input text string.

    Collaborative data sharing and data modification application

    公开(公告)号:US10394689B1

    公开(公告)日:2019-08-27

    申请号:US15181637

    申请日:2016-06-14

    Abstract: Sharing data with various user devices may offer an opportunity for various software testing and troubleshooting procedures to optimally process software code and provide testing results to those interested parties. In one example method of operation, a procedure provides receiving a modification to software code stored in a first file, identifying an oversight level of a user profile associated with a user device that performed the modification to the software code, creating a second file including the software code modification and an identifier identifying the modification, creating a number of notifications identifying the second file and the software code modification, and transmitting the notifications to a plurality of user devices having an oversight level that is greater than or equal to the oversight level of the user profile.

    Navigation application providing collaborative navigation information

    公开(公告)号:US10378911B1

    公开(公告)日:2019-08-13

    申请号:US15397925

    申请日:2017-01-04

    Abstract: Navigation applications may utilize various input data to offer route information and other suggested information. One example method may include initiating a navigation application on a first user device, identifying at least one destination of the navigation application, notifying a remote server of the at least one destination, receiving a first query from a second user device inquiring about the at least one destination, and transmitting a response comprising an identification of a first user profile associated with the first user device to the second user device.

    Method and apparatus of providing location based device modifications

    公开(公告)号:US10375521B1

    公开(公告)日:2019-08-06

    申请号:US16018270

    申请日:2018-06-26

    Abstract: Disclosed are examples of performing mobile station modifications. According to one example a method may include transmitting a notification from a mobile station to an advertisement server and receiving at least one advertisement parameter at the mobile station responsive to the transmitted notification. The method may also include performing a modification to a current state of the mobile device based on the at least one advertisement parameter and a distance between the mobile station and at least one establishment registered with the advertisement server.

    Navigation application providing supplemental navigation information

    公开(公告)号:US10371543B1

    公开(公告)日:2019-08-06

    申请号:US15397904

    申请日:2017-01-04

    Abstract: Navigation applications may utilize various input data to determine various navigation routes. One example method of operating may include providing at least one navigation instruction to a navigation device via a navigation application, detecting the at least one instruction via a detection application, obtaining an image of a physical object, performing a holo-acoustic object manipulation of the physical object, and providing a visual display of the holo-acoustic manipulation as an additional navigation instruction.

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