Request and delivery of additional data

    公开(公告)号:US11171905B1

    公开(公告)日:2021-11-09

    申请号:US15895446

    申请日:2018-02-13

    Abstract: An example operation may include one or more of monitoring communication between at least one originator device and one recipient device; transmitting a request to the at least one originator device querying if additional data related to the monitored communication is desired; receiving a positive response to the query from the at least one originator device; determining related data pertaining to the monitored communication; and transmitting the related data to the originator user device.

    Intermediate navigation destinations

    公开(公告)号:US11099023B1

    公开(公告)日:2021-08-24

    申请号:US15397886

    申请日:2017-01-04

    Abstract: Navigation applications may utilize various different data sources to provide route information. In one example, a method of operation may include receiving at least one destination and creating a navigation route from a current location to a final destination, retrieving a plurality of user characteristics and a plurality of user preferences from at least one of a local memory of a user device and a remote memory of a remote device, modifying the navigation route to include intermediate routes based on the plurality of user characteristics and the plurality of user preferences, and transmitting a notification to a user device comprising at least one suggestion for an intermediate route.

    Information management and customization based on user interests and previous transactions

    公开(公告)号:US11005964B1

    公开(公告)日:2021-05-11

    申请号:US16775168

    申请日:2020-01-28

    Abstract: Identifying user input data on a mobile user device may provide a way to predict the types of questions and actions a user will take and offer information contemporaneously with such actions. One example method of operation includes identifying an active application programming interface (API) of a presently operating application executing on the user device, and identifying input data populating the application. Then, storing and processing the input data to identify a topic of interest and retrieving relevant content that is associated with the topic of interest, and creating a recommendation message based on the relevant content.

    User device interactions during a session of a co-browsing environment

    公开(公告)号:US10999337B1

    公开(公告)日:2021-05-04

    申请号:US16539939

    申请日:2019-08-13

    Abstract: Co-browsing may offer support and other features to consumers of various websites and other online tools and applications. One example embodiment may include receiving a browsing session notification from a user device, identifying a request message destined for another user device, intercepting the request message, identifying the request message as requesting a multi-user session, forwarding the request message to the another user device, identifying a group to assign to the user device and the another user device based on activity performed by the user device, and assigning the user device and the another user device to the group and creating the multi-user session.

    Transport communication pairing
    45.
    发明授权

    公开(公告)号:US10739146B1

    公开(公告)日:2020-08-11

    申请号:US16526935

    申请日:2019-07-30

    Abstract: A method, apparatus and non-transitory computer readable storage medium, in one embodiment, associating at least one wireless device and at least one user, requesting audio information from at least one remote source by the at least one wireless device, receiving the audio information from the remote source, broadcasting an audio identifier to the at least one wireless device, using the audio information, authenticating the association between the at least one wireless device and at least one transport, based on the audio information, determining at least one characteristic of the at least one user based on at least one of at least one user search history and at least one user preference selection and determining at least one probable route of the at least one transport based on the at least one characteristic and at least one of at least one route history and at least one input destination.

    Message management and conversation processing application

    公开(公告)号:US10581764B1

    公开(公告)日:2020-03-03

    申请号:US14814075

    申请日:2015-07-30

    Abstract: Identifying user input data on a mobile user device may provide a way to predict the types of questions and actions a user will take and offer information contemporaneously with such actions. One example method of operation includes identifying a computer hosted conversation with a number of users submitting conversational statements, parsing the conversational statements to identify at least one item of interest, determining whether the at least one item of interest is a new item different from previously stored messages, automatically creating at least one response statement message including third party information corresponding to the at least one item of interest, and transmitting the response statement message to each of the users.

    Browser application selection and navigation operations in a co-browsing environment

    公开(公告)号:US10560492B1

    公开(公告)日:2020-02-11

    申请号:US15181816

    申请日:2016-06-14

    Abstract: Sharing data with various user devices may be performed by receiving a request from a first user device to connect to a session with a live web page collaboration application managed by a proxy server, loading a data presentation via a master page of a master application operated by the proxy server, receiving at least one co-browsing request from at least one other user device, authorizing the at least one co-browsing request, and providing live data from the data presentation to the first user device and the at least one other user device actively participating in the session.

    Message management and conversation processing application

    公开(公告)号:US10554589B1

    公开(公告)日:2020-02-04

    申请号:US14813965

    申请日:2015-07-30

    Abstract: Identifying user input data on a mobile user device may provide a way to predict the types of questions and actions a user will take and offer information contemporaneously with such actions. One example method of operation includes identifying a computer hosted conversation with at least one user submitting conversational statements, parsing the conversational statements to identify at least one item of interest, retrieving a source of information corresponding to the item of interest and automatically creating a response statement including the item of interest.

    Message content modification devices and methods

    公开(公告)号:US10425422B1

    公开(公告)日:2019-09-24

    申请号:US15615958

    申请日:2017-06-07

    Abstract: The example embodiments are directed to an application and a system capable of securely delivering message content to an unintended recipient to enhance the security of message delivery. In an example, the method includes at least one of: receiving an electronic message from a user device, the electronic message including secure content and one or more recipients, determining that a recipient of the electronic message is a member of a project group associated with an organization, and in response, identifying an unintended recipient who is associated with the organization but who is not a member of the project group, and transmitting a notification to a device of the recipient indicating that the secure content is accessible via a device of the unintended recipient instead of transmitting the secure content directly to the device of the recipient.

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